TommyG Posted December 13, 2023 Share Posted December 13, 2023 Please forgive my noob question. I’ve ordered the R3 and have Sky fibre 500mb broadband supplying the house via WiFi and my PC via Ethernet through the sky hub. Will the R3 replace the Sky hub or do I connect the R3 via Ethernet to the Sky hub? Link to comment Share on other sites More sharing options...
KGoogle Posted December 13, 2023 Share Posted December 13, 2023 5 hours ago, TommyG said: Please forgive my noob question. I’ve ordered the R3 and have Sky fibre 500mb broadband supplying the house via WiFi and my PC via Ethernet through the sky hub. Will the R3 replace the Sky hub or do I connect the R3 via Ethernet to the Sky hub? If your sky hub is your modem then yea you will have to put it in modem mode then connect the R3 to it Link to comment Share on other sites More sharing options...
TommyG Posted December 13, 2023 Author Share Posted December 13, 2023 24 minutes ago, KGoogle said: If your sky hub is your modem then yea you will have to put it in modem mode then connect the R3 to it A quick google tells me that the sky hub does not have a modem mode and will always route traffic. Does this mean the R3 won’t work with sky hub? Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted December 13, 2023 Administrators Share Posted December 13, 2023 Hi Tommy, It will definitely work, we just need to figure out why it's not automatically connecting (our CEO is with Sky broadband so I'm confident we can figure out what is happening!). Could you turn the power off on your sky hub and your R3. Turn on the Sky Hub and wait for it to be fully powered up, then turn on the R3. Could you then go on the R3 user interface (type dumaos/ into your browser address bar) and then go to >Settings >Wan - could you then take a screenshot of that page and share it here (or type out the numbers). No need to share your Public IP. Thanks. Link to comment Share on other sites More sharing options...
TommyG Posted December 13, 2023 Author Share Posted December 13, 2023 38 minutes ago, Netduma Admin said: Hi Tommy, It will definitely work, we just need to figure out why it's not automatically connecting (our CEO is with Sky broadband so I'm confident we can figure out what is happening!). Could you turn the power off on your sky hub and your R3. Turn on the Sky Hub and wait for it to be fully powered up, then turn on the R3. Could you then go on the R3 user interface (type dumaos/ into your browser address bar) and then go to >Settings >Wan - could you then take a screenshot of that page and share it here (or type out the numbers). No need to share your Public IP. Thanks. Thank you very much for the reply. I sorry I may not have explained myself correctly. I'm currently waiting for the R3 and have not yet received it. I'm with Sky on a fiber connection and just wanted to know what I need to do when the R3 arrives. Do I replace the Sky Hub with the R3 or do I attach the R3 to the Sky Hub? I'm guessing by your reply I plug the R3 into the Sky Hub (via ethernet?) and it should just work from there? Is there anything else I need to do in regards to adjusting settings or changing any settings on the Sky Hub do you know? Many thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 13, 2023 Administrators Share Posted December 13, 2023 1 hour ago, TommyG said: Thank you very much for the reply. I sorry I may not have explained myself correctly. I'm currently waiting for the R3 and have not yet received it. I'm with Sky on a fiber connection and just wanted to know what I need to do when the R3 arrives. Do I replace the Sky Hub with the R3 or do I attach the R3 to the Sky Hub? I'm guessing by your reply I plug the R3 into the Sky Hub (via ethernet?) and it should just work from there? Is there anything else I need to do in regards to adjusting settings or changing any settings on the Sky Hub do you know? Many thanks Yes you should connect the R3 to the Sky Hub and then go through the Setup Wizard on the R3. Then on the R3 go to Settings > WAN and copy the WAN IP, then go on the Sky Hub interface and paste that into the DMZ option. Would also be best to disable the WiFi on the Sky Hub so all devices connect to the R3. BannedAirship and TommyG 1 1 Link to comment Share on other sites More sharing options...
TommyG Posted December 13, 2023 Author Share Posted December 13, 2023 13 minutes ago, Netduma Fraser said: Yes you should connect the R3 to the Sky Hub and then go through the Setup Wizard on the R3. Then on the R3 go to Settings > WAN and copy the WAN IP, then go on the Sky Hub interface and paste that into the DMZ option. Would also be best to disable the WiFi on the Sky Hub so all devices connect to the R3. Ok. Thanks for the info. Will let you know how it goes once I receive the R3. Many thanks Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Damiano Calafiore Posted February 26, 2024 Share Posted February 26, 2024 @Netduma Fraserio ho sky hub,perche xbox si connette solo ipv4 quando utilizzo netduma r3 ,invece con modem sky sia ipv 4 e ipv6? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 26, 2024 Administrators Share Posted February 26, 2024 1 hour ago, Damiano Calafiore said: @Netduma Fraserio ho sky hub,perche xbox si connette solo ipv4 quando utilizzo netduma r3 ,invece con modem sky sia ipv 4 e ipv6? Do you see IPv6 on other devices connected to the R3? Link to comment Share on other sites More sharing options...
Damiano Calafiore Posted February 26, 2024 Share Posted February 26, 2024 @Netduma Fraser No !quale potrebbe essere il problema ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 26, 2024 Administrators Share Posted February 26, 2024 36 minutes ago, Damiano Calafiore said: @Netduma Fraser No !quale potrebbe essere il problema ? Have you got the R3 in the DMZ on the Hub? Link to comment Share on other sites More sharing options...
Damiano Calafiore Posted February 27, 2024 Share Posted February 27, 2024 @Netduma Frasersi ho abilitato la dmz sul router sky ,inserendo ip R3 Link to comment Share on other sites More sharing options...
Damiano Calafiore Posted February 27, 2024 Share Posted February 27, 2024 @Netduma Fraser????? Come sempre le risposte ai problemi si perdono nel vuoto !! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2024 Administrators Share Posted February 27, 2024 I was asleep at the time of your response. Disable LAN IPv6 on the R3 then try again please Link to comment Share on other sites More sharing options...
Damiano Calafiore Posted February 27, 2024 Share Posted February 27, 2024 @Netduma Fraser adesso su xbox disattivando in LAN ipv6 ,rilevo ipv6 e ipv4,ma non riesco più ad accedere alla pagina del software di r3 e il nat è di tipo limitato!internet però funziona correttamente!!??????quindi caro? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2024 Administrators Share Posted February 27, 2024 Reboot the router and then it should all work correctly Damiano Calafiore 1 Link to comment Share on other sites More sharing options...
Damiano Calafiore Posted February 27, 2024 Share Posted February 27, 2024 @Netduma FraserHo riavviato il tutto,ma viene rilevato solo ipv4 dalla console nuovamente,però ho notato che disabilitanto ipv6 in lan,il browser delle pagine su pc è più reattivo,carica le pagine in modo più veloce,dobbiamo risolvere il problema del rilevamento dell ipv6 ,cosa consigli !! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2024 Administrators Share Posted February 27, 2024 If you do this test on a PC what do you see? https://test-ipv6.com Link to comment Share on other sites More sharing options...
Damiano Calafiore Posted February 27, 2024 Share Posted February 27, 2024 @Netduma Fraser,con router sky hub ipv6 rilevato in cascata da r3 no,in allegato le immagini!!?????? Link to comment Share on other sites More sharing options...
PharmDawgg Posted February 27, 2024 Share Posted February 27, 2024 If your setup is Skyhub(DHCP)>R3(DHCP)> only iPv4 will be available. Sorry to say if you want iPv6 you will have: 1. Remove the R3 2. Skyhub -enable DMZ/Bridge mode which I don’t think either is possible Honestly I think you are stuck with iPv4 only which isn’t a total loss. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2024 Administrators Share Posted February 27, 2024 As above it may be difficult/not possible but on the hub is there an option for IPv6 on LAN and if so, is that enabled? Link to comment Share on other sites More sharing options...
Damiano Calafiore Posted February 27, 2024 Share Posted February 27, 2024 @Netduma Fraserdomani verifico ,proverò a contattare l assistenza,ti tengo aggiornato!! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now