Urgent. Limited speeds on netduma R2

[Max2110]

I recently bought a netduma r2 and I upgraded my net to 1000/1000 gigabit. Why does my r2 only give me 200mbs via Lan and 5g wifi? When the technician came he tested out the speed using his own modem and it gave 900mbps but on the r2 just 200. Please help. I even dmz and diabled all qos but still 200mbps.

[Netduma Liam]

7 hours ago, Max2110 said:

I recently bought a netduma r2 and I upgraded my net to 1000/1000 gigabit. Why does my r2 only give me 200mbs via Lan and 5g wifi? When the technician came he tested out the speed using his own modem and it gave 900mbps but on the r2 just 200. Please help. I even dmz and diabled all qos but still 200mbps.

Thanks for reaching out. Generally when you upgrade/replace your line, it's best to factory reset your router to set it up again with your new speeds. You can do this from the three-dot menu in the top right of the interface. After that, set the R2 up again with the new speeds and you should notice much better throughput.

[Max2110]

Thank you. I'll give it a try and keep you updated!

 

[Max2110]

I did a full reset and still get around 200mbps

[Netduma Fraser]

Have you entered the speeds you expect in Bandwidth settings? Are ALL devices connected to the R2?

[Max2110]

Yes, i have 3 devices, cell phone, ps5 and tv

 

[Max2110]

Im currently testing stuff

[Max2110]

The router detects 210mbps and speedtest.net gives me 140mbps

[Netduma Fraser]

What's the model of the modem/router the R2 is connected to? Double check everything on this guide: https://support.netduma.com/en/support/solutions/articles/16000076586-dumaos-optimal-settings-guide-maximum-bandwidth-speeds

[Krush]

Wifi ?

Ipv6 ….