rusty_b Posted November 9, 2022 Share Posted November 9, 2022 R2 stopped working at all. I enabled geo-filter to play COD, then went to play battlefield. since i've had my R1 i could never get into a battlefield game with geo-filter enabled, so i disabled it but it still would not load me into a game of battlefield (could still get into other games fine) so i rebooted the router from the interface. After reboot, nothing worked. wifi didn't work, could not access interface, no internet connection at all. unplugged my router and modem several times, pushed button on router several times but nothing. had to go back to my old netgear router and everything connects fine....don't know if R2 is bricked or if something can be done Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 9, 2022 Share Posted November 9, 2022 11 hours ago, rusty_b said: R2 stopped working at all. I enabled geo-filter to play COD, then went to play battlefield. since i've had my R1 i could never get into a battlefield game with geo-filter enabled, so i disabled it but it still would not load me into a game of battlefield (could still get into other games fine) so i rebooted the router from the interface. After reboot, nothing worked. wifi didn't work, could not access interface, no internet connection at all. unplugged my router and modem several times, pushed button on router several times but nothing. had to go back to my old netgear router and everything connects fine....don't know if R2 is bricked or if something can be done Can you connect directly to the R2 via ethernet and see if you're able to access the DumaOS interface by going to 192.168.77.1 in your web browser? Link to comment Share on other sites More sharing options...
rusty_b Posted November 9, 2022 Author Share Posted November 9, 2022 7 hours ago, Netduma Liam said: Can you connect directly to the R2 via ethernet and see if you're able to access the DumaOS interface by going to 192.168.77.1 in your web browser? i did and it let me access the interface, but started up with the duma set-up but keeps saying there is no internet connection. won't let me past that point because it won't find a connection. when i have my other router connected, internet works fine Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 9, 2022 Administrators Share Posted November 9, 2022 Click WAN Setup and then you can skip and complete the rest of the wizard, once you've done that, reboot your modem, wait 2 minutes, then reboot the R1 from the interface, wait 2 minutes and see if you get internet Link to comment Share on other sites More sharing options...
rusty_b Posted November 11, 2022 Author Share Posted November 11, 2022 On 11/9/2022 at 12:37 PM, Netduma Fraser said: Click WAN Setup and then you can skip and complete the rest of the wizard, once you've done that, reboot your modem, wait 2 minutes, then reboot the R1 from the interface, wait 2 minutes and see if you get internet did all that. access to dashboard again but still won't connect to internet. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 12, 2022 Administrators Share Posted November 12, 2022 What is the model of the modem/router the R1 is connected to? Link to comment Share on other sites More sharing options...
Yoda Posted November 12, 2022 Share Posted November 12, 2022 Which Battlefield are you playing? Dependent on where you live (what i have noticed anyway) - if you decrease the geo-filter too small it can knock out part of the EA gaming service for example... the friends list may not work at all. Happened to me last night in BF2042. rusty_b 1 Link to comment Share on other sites More sharing options...
Yoda Posted November 12, 2022 Share Posted November 12, 2022 Just to add, the friends list in BF2042 stopped work but the friends list in the new EA desktop app was still working. Very odd stuff. I would think both would stop working but hey ho. While the game was still running I increased the Geo-Filter and the friends list populated again. Could just be BF2042 tho ha! that game has been riddled with bugs! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 12, 2022 Administrators Share Posted November 12, 2022 32 minutes ago, Yoda said: Just to add, the friends list in BF2042 stopped work but the friends list in the new EA desktop app was still working. Very odd stuff. I would think both would stop working but hey ho. While the game was still running I increased the Geo-Filter and the friends list populated again. Could just be BF2042 tho ha! that game has been riddled with bugs! Check when the Geo-Filter is small and while the friends list isn't populating, there may be a server blocked that can be allowed so that it will work no matter your settings, if you find it let us know the ID and we can allow it. Yoda 1 Link to comment Share on other sites More sharing options...
rusty_b Posted November 12, 2022 Author Share Posted November 12, 2022 8 hours ago, Netduma Fraser said: What is the model of the modem/router the R1 is connected to? it's an xfinity xfi CGM4140COM Link to comment Share on other sites More sharing options...
rusty_b Posted November 12, 2022 Author Share Posted November 12, 2022 7 hours ago, Yoda said: Which Battlefield are you playing? Dependent on where you live (what i have noticed anyway) - if you decrease the geo-filter too small it can knock out part of the EA gaming service for example... the friends list may not work at all. Happened to me last night in BF2042. 2042, but i figured out why I couldn't get on. I disabled my crossplay on xbox to play cod then got on to battlefield and re-enabled crossplay but didn't realize when the xbox crossplay is off it automatically turns the battlfield crossplay off so once i changed that in the battlefield settings I was able to find games. It's still extremely difficult for me to find battlefield games when I have my geo-filter enabled Yoda 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 12, 2022 Administrators Share Posted November 12, 2022 Does it have WiFi? If so have you put the WAN IP of the R1 in its DMZ? Link to comment Share on other sites More sharing options...
rusty_b Posted November 13, 2022 Author Share Posted November 13, 2022 i have the modem in bridge mode, wifi is disabled Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2022 Administrators Share Posted November 13, 2022 Take it out of bridge and use the DMZ instead, are you able to get internet then? I find some bridge mode implementations to be a little finicky Link to comment Share on other sites More sharing options...
rusty_b Posted November 14, 2022 Author Share Posted November 14, 2022 sorry, trying to do that but the xfinity modemcan't be accessed through the admin tool anymore, you have to do it through the xfinity app, and it's not letting me do it through there so now i'm working with xfinity to figure out why i can't access the router settings. I did take it out of bridge mode and my netduma had internet for a minute....but couldn't access the dmz yet Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14, 2022 Administrators Share Posted November 14, 2022 Okay keep us posted, hopefully once done that will get you sorted Link to comment Share on other sites More sharing options...
rusty_b Posted November 15, 2022 Author Share Posted November 15, 2022 that seems to have sorted it out, thank you. since i have 2 wifi networks, should i only use the netduma wifi though, will connecting to the xfinity wifi mess anything up? Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 15, 2022 Share Posted November 15, 2022 11 hours ago, rusty_b said: that seems to have sorted it out, thank you. since i have 2 wifi networks, should i only use the netduma wifi though, will connecting to the xfinity wifi mess anything up? If possible, disable the Xfinity Wi-Fi, it'd be best to have devices connected to the Netduma router's Wi-Fi. Link to comment Share on other sites More sharing options...
rusty_b Posted November 15, 2022 Author Share Posted November 15, 2022 thank you Link to comment Share on other sites More sharing options...
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