ghost0942 Posted November 3, 2022 Share Posted November 3, 2022 我的地理過濾器和 Ping 輔助功能無法使用。 我已經升級了軟件，也嘗試用我的 XR1000 恢復出廠設置。 但我仍然無法使用它，它仍然顯示為空白。 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 3, 2022 Share Posted November 3, 2022 Can you please try accessing the interface through an incognito/private window and see if the windows can load then? -------------------------- 您能否嘗試通過隱身/私人窗口訪問界面，然後查看窗口是否可以加載？ Link to comment Share on other sites More sharing options...
ghost0942 Posted November 3, 2022 Author Share Posted November 3, 2022 你好，我嘗試過了，問題無法解決 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 3, 2022 Share Posted November 3, 2022 How did you factory reset the XR1000? I would suggest doing this by holding the reset pin on the back for thirty seconds. Then wait 5 minutes and access the interface to set it up again. ----------------- 您如何將 XR1000 恢復出廠設置？ 我建議通過在背面按住復位銷 30 秒來做到這一點。 然後等待5分鐘，進入界面重新設置。 Link to comment Share on other sites More sharing options...
ghost0942 Posted November 3, 2022 Author Share Posted November 3, 2022 1 hour ago, Netduma Liam said: 您如何將 XR1000 恢復出廠設置？我建議通過在背面按住復位銷 30 秒來做到這一點。然後等待5分鐘，進入界面重新設置。 ----------------- 您如何將 XR1000 出廠設置？ 你好，我嘗試過了，問題無法解決 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 3, 2022 Administrators Share Posted November 3, 2022 Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please. 轉到系統信息頁面，然後在 Rapp 面板菜單中 ≡ 將重試次數更改為 5，從界面重新啟動，等待 2 分鐘後再訪問，然後看看它是否有效。 Link to comment Share on other sites More sharing options...
ghost0942 Posted November 3, 2022 Author Share Posted November 3, 2022 1 hour ago, Netduma Fraser said: 轉到系統信息頁面，然後在 Rapp 面板菜單中 ≡ 將重試次數更改為 5，從界面重新啟動，等待 2 分鐘後再訪問，然後看看它是否有效。 轉到系統信息頁面，然後在 Rapp 面板中 ≡ 嘗試多次更改有效次數，從界面重新啟動，然後等待 2 分鐘再訪問，看看是否。 你好，我嘗試過了，問題無法解決 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 3, 2022 Administrators Share Posted November 3, 2022 Could you change the router interface language back to English, reboot, wait 2 minutes then see if it loads correctly please? 您能否將路由器界面語言更改回英文，重新啟動，等待 2 分鐘然後查看它是否正確加載？ Link to comment Share on other sites More sharing options...
ghost0942 Posted November 3, 2022 Author Share Posted November 3, 2022 6 minutes ago, Netduma Fraser said: Could you change the router interface language back to English, reboot, wait 2 minutes then see if it loads correctly please? 您能否將路由器界面語言更改回英文，重新啟動，等待 2 分鐘然後查看它是否正確加載？ 你好，我嘗試過了，問題無法解決 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 3, 2022 Administrators Share Posted November 3, 2022 Are you using Armor? If so please disable it using the Nighthawk mobile app, reboot, wait 2 minutes then try again please. 你在用鎧甲嗎？ 如果是這樣，請使用 Nighthawk 應用程序禁用它，重新啟動，等待 2 分鐘，然後重試。 Link to comment Share on other sites More sharing options...
ghost0942 Posted November 3, 2022 Author Share Posted November 3, 2022 20 minutes ago, Netduma Fraser said: Are you using Armor? If so please disable it using the Nighthawk mobile app, reboot, wait 2 minutes then try again please. 你在用鎧甲嗎？ 如果是這樣，請使用 Nighthawk 應用程序禁用它，重新啟動，等待 2 分鐘，然後重試。 no i did not use 不!我沒有使用! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 3, 2022 Administrators Share Posted November 3, 2022 它什麼時候停止工作，在更新、設置更改、新瀏覽器等之後？ Link to comment Share on other sites More sharing options...
ghost0942 Posted November 4, 2022 Author Share Posted November 4, 2022 12 hours ago, Netduma Fraser said: 它什麼時候停止工作，在更新、設置更改、新瀏覽器等之後？ 你好 ，XR1000更新後停止工作 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 4, 2022 Share Posted November 4, 2022 4 hours ago, ghost0942 said: Hello, XR1000 stopped working after update Did you factory reset the router after I mentioned to do it by holding the pin on the back? If so, can you please now clear your browsers cache and check again? ------------------------------ 在我提到通過按住背面的別針來完成路由器之後，您是否將路由器恢復出廠設置？ 如果是這樣，您現在可以清除瀏覽器緩存並再次檢查嗎？ Link to comment Share on other sites More sharing options...
ghost0942 Posted November 4, 2022 Author Share Posted November 4, 2022 46 分鐘前，Netduma Liam 說： 在我提到通過按住背面的別針來完成路由器之後，您是否將路由器恢復出廠設置？ 如果是這樣，您現在可以清除瀏覽器緩存並再次檢查嗎？ ------------------------------ 在我確定通過您的出廠設置後，我是否會確定您的其他型號？ 如果是這樣，您現在可以清除瀏覽器緩存並重新檢查嗎？ 你好！還是行不通 你好！仍然無法工作 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 4, 2022 Share Posted November 4, 2022 OK, in that case I'd suggest downgrading to the previous firmware version, factory resetting the XR1000 on that version, then check to see if you're still having the problem. If you're not, go ahead and upgrade again without factory resetting afterwards. --------------------------- 好的，在這種情況下，我建議降級到以前的固件版本，在該版本上將 XR1000 恢復出廠設置，然後檢查您是否仍然遇到問題。 如果不是，請繼續升級，之後無需恢復出廠設置。 Link to comment Share on other sites More sharing options...
ghost0942 Posted November 4, 2022 Author Share Posted November 4, 2022 32 minutes ago, Netduma Liam said: OK, in that case I'd suggest downgrading to the previous firmware version, factory resetting the XR1000 on that version, then check to see if you're still having the problem. If you're not, go ahead and upgrade again without factory resetting afterwards. --------------------------- 好的，在這種情況下，我建議降級到以前的固件版本，在該版本上將 XR1000 恢復出廠設置，然後檢查您是否仍然遇到問題。 如果不是，請繼續升級，之後無需恢復出廠設置。 How do I downgrade to a previous firmware version? 要如何降級到以前的固件版本? Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 4, 2022 Share Posted November 4, 2022 Download the previous firmware version from here: https://kb.netgear.com/000063915/XR1000-Firmware-Version-1-0-0-58 Then follow this guide: https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser ------------------------- 從這裡下載以前的固件版本： https://kb.netgear.com/000063915/XR1000-Firmware-Version-1-0-0-58 然後按照本指南： https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser Link to comment Share on other sites More sharing options...
ghost0942 Posted November 4, 2022 Author Share Posted November 4, 2022 1 hour ago, Netduma Liam said: Download the previous firmware version from here: https://kb.netgear.com/000063915/XR1000-Firmware-Version-1-0-0-58 Then follow this guide: https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser ------------------------- 從這裡下載以前的固件版本： https://kb.netgear.com/000063915/XR1000-Firmware-Version-1-0-0-58 然後按照本指南： https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser Hello! Really useful! Do I still need to upgrade to the latest firmware version? 你好!確實有用! 我還需要升級到最新的固件版本嗎? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 4, 2022 Administrators Share Posted November 4, 2022 19 minutes ago, ghost0942 said: lo! Really useful! Do I still need to upgrade to the latest firmware version? 如果您不想，則不必這樣做，如果您願意繼續使用您正在使用的固件，則無需 - 通常建議使用最新版本，但這是您的決定。 Link to comment Share on other sites More sharing options...
ghost0942 Posted November 4, 2022 Author Share Posted November 4, 2022 3 minutes ago, Netduma Fraser said: 如果您不想，則不必這樣做，如果您願意繼續使用您正在使用的固件，則無需 - 通常建議使用最新版本，但這是您的決定。 Ok! Thank you so much for helping me solve the problem 好的!非常感謝你們幫我解決問題 Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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