MrRelentlessUK Posted July 27, 2022 Share Posted July 27, 2022 I suddenly loss speeds through my R2, Get around 48/18 on fiber I have unplugged for 10 minuets and also factory reset, Congestion control disabled and even tried to reset my modem. Speeds came back after a reset but then back down 10 minutes later to a couple of Mbps and everything is really slow Reset again and noticed when i use speedstest.net speeds return until i start to download games etc all speeds drop and games take HOURS to download Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 27, 2022 Share Posted July 27, 2022 Thanks for posting. So speedtest.net is reporting the correct speeds but game download are not? Could you run a Connection Benchmark from the DumaOS interface and post a screenshot of the results? Are all devices on the network connected to the R2, or do some still connect to the upstream router/modem? Do you know if you require PPPoE, VLAN or DHCP identifiers in order for you to get a connection to the internet? Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Thanks for the reply Speedtest.net shows when downloading games on xbox it drops from normal speeds to only a few Gbps but it also shows speeds are normal when nothing is being downloaded. So that games on Xbox says est time is 17 hours plus when normally be a couple of hours max All devices connected to the R2 No requirements as far as i know as normally everything is fine Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Getting packet loss when i download and results are fine when nothing is being downloaded Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Spoken to my ISP and they say there's no fault on the line Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27, 2022 Administrators Share Posted July 27, 2022 What is the model of the modem? Have you tried direct to the modem to see if you're getting these slowdowns from that as well? Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Sky's Hub i have tried direct to the router and the speeds are fine while downloading Just seems to be the R2 but i have only just had this problem Been on the latest firmware since release so that's been fine Just swapped out ethernet cable and that's the same Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27, 2022 Administrators Share Posted July 27, 2022 Is the R2 in its DMZ? Is there anything recently that has changed setup wise or settings, new devices being added etc that you can think of just prior to this happening? Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Yes R2 is in DMZ Nothing changed or anything added recently I was on holiday for a few days and came back to download/update games and noticed all this happening I thought unplugging the R2 for 10 minutes would solve it Reset everything down to the router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27, 2022 Administrators Share Posted July 27, 2022 When you notice the speeds drop take a look at the Network Monitor, is there anything unexpected utilizing a lot of bandwidth? Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Everything seems to be normal When downloading xbox games how can my speeds drop significantly while downloading? I have prioritized the xbox for uploading and downloading too Connection Benchmark shows everything is fine while not downloading? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27, 2022 Administrators Share Posted July 27, 2022 Did you prioritize the console for downloading prior to this issue occurring or as a potential solution? If prior then that is quite possibly why as TP is primarily meant for low intensity traffic so disable it and see if you get the same issue Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 I always prioritize the xbox so i don't lag, On Console or Duma classified games option and give more upload/Download then any other devise When i factory reset nothing was enabled and still got the low speeds while downloading and then normal speeds after Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27, 2022 Administrators Share Posted July 27, 2022 What is the actual download speeds you're seeing when downloading a game/update etc? Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Just started a download on Xbox and it's 3.17mbps download and 7.43 mbps upload, Est time to download is 6 hours I would normally download in a hour or so Pause the download then speeds jump back up to 44.45 mbps download and 15.35 mbps upload Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Speeds via speedtest.net but also if i test through the R2 then i get the packet loss and drop in speeds Stop the download and it's all fine Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27, 2022 Administrators Share Posted July 27, 2022 Are you in the Xbox Insider Program by any chance? I've seen weird issues like this before that have happened, almost always on Xbox and nothing has changed except an Insider build has gone out! Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 27, 2022 Author Share Posted July 27, 2022 Funny you should mention that because i have had issues with insider program before with pubg and the xbox it self on two separate occasions I don't mess with that anymore i deleted it long time ago I am getting packet loss on pubg too via the network stats bar Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27, 2022 Administrators Share Posted July 27, 2022 Ah okay, good to rule it out! Could you downgrade to the last firmware, factory reset and see if it's still present on that version please? Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 28, 2022 Author Share Posted July 28, 2022 Ok I have tried these steps still getting the same issue Also tried to clear browser history Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 28, 2022 Share Posted July 28, 2022 6 hours ago, MrRelentlessUK said: Ok I have tried these steps still getting the same issue Also tried to clear browser history We would expect download speeds/speed-test results to be reduced when both occurring at the same time. They're both very greedy and try to grab as much bandwidth as possible. Could you perhaps run some Ping Plotter tests while the network is quiet and when it is busy with Downloads? You can follow the below guide then simply send over screenshots of your results. http://support.netduma.com/support/solutions/articles/16000074717-how-to-test-your-internet-ping Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 28, 2022 Author Share Posted July 28, 2022 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 28, 2022 Administrators Share Posted July 28, 2022 16 hours ago, MrRelentlessUK said: Just started a download on Xbox and it's 3.17mbps download and 7.43 mbps upload, Est time to download is 6 hours I would normally download in a hour or so Pause the download then speeds jump back up to 44.45 mbps download and 15.35 mbps upload In this example, your speeds are ~45 megabits per second, when downloading it's measure in megabytes per second, so with your 45 megabits you could expect around 5.5-6 megabytes per second, so is there anything using traffic when downloading to account for the rest? Link to comment Share on other sites More sharing options...
MrRelentlessUK Posted July 28, 2022 Author Share Posted July 28, 2022 Not that i'm aware of Fraser I have a WiFi extender that's connected to the R2 but the rest are normal devices like Sky Q, Phones and Ipads No one was using anything on the network when i was testing with downloading Xbox games Link to comment Share on other sites More sharing options...
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