Netduma Liam Posted April 14, 2022 Share Posted April 14, 2022 Try and find the PPPoE settings on the BT Hub interface. It's hard to provide specific instructions because I don't know the exact steps to do it on BT. Enter your PPPoE login credentials there, on the BT Hub. Then go back to the R2 interface and go to Network Settings -> WAN -> Network and tick DHCP then save network. Link to comment Share on other sites More sharing options...
Max Posted April 14, 2022 Author Share Posted April 14, 2022 Brilliant thank you 👍 Netduma Liam 1 Link to comment Share on other sites More sharing options...
Pentol Posted April 15, 2022 Share Posted April 15, 2022 On 4/14/2022 at 12:36 PM, Netduma Liam said: Try and find the PPPoE settings on the BT Hub interface. It's hard to provide specific instructions because I don't know the exact steps to do it on BT. Enter your PPPoE login credentials there, on the BT Hub. Then go back to the R2 interface and go to Network Settings -> WAN -> Network and tick DHCP then save network. Hello @Netduma Liam @Netduma Fraser I have this some problem, all time no more like 540 Mbps. On Fritzbox 7530 I have full speed. My NetDuma R2 is connected to Huawai optical network terminal ( PPPoE ) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 15, 2022 Administrators Share Posted April 15, 2022 Based on the previous response from Liam he was asking you to get the BT Hub to handle PPPoE instead to then see if the speeds are increased, have you done this? Link to comment Share on other sites More sharing options...
Pentol Posted April 15, 2022 Share Posted April 15, 2022 1 hour ago, Netduma Fraser said: Based on the previous response from Liam he was asking you to get the BT Hub to handle PPPoE instead to then see if the speeds are increased, have you done this? I'm not sure if I understand you well, I don't use BT Hub. I used the FritzBox 7530 and it had full speed on it. I disconnected the Fritz and connected R2 via PPPoE but now my speed is no more than 540 Mbps. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 15, 2022 Administrators Share Posted April 15, 2022 55 minutes ago, Pentol said: I'm not sure if I understand you well, I don't use BT Hub. I used the FritzBox 7530 and it had full speed on it. I disconnected the Fritz and connected R2 via PPPoE but now my speed is no more than 540 Mbps. Have the Fritz handle PPPoE instead and then re-test on the R2 and it should be higher Link to comment Share on other sites More sharing options...
Pentol Posted April 15, 2022 Share Posted April 15, 2022 22 minutes ago, Netduma Fraser said: Have the Fritz handle PPPoE instead and then re-test on the R2 and it should be higher Earlier it was connected like that. I disconnected Fritz and left R2 because when they were both, I had Nat open on Xbox and Nat moderate in COD Warzone. I used DMZ or port fowarding but it didn't change anything. That's why I disconnected Fritz. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 15, 2022 Administrators Share Posted April 15, 2022 1 hour ago, Pentol said: Earlier it was connected like that. I disconnected Fritz and left R2 because when they were both, I had Nat open on Xbox and Nat moderate in COD Warzone. I used DMZ or port fowarding but it didn't change anything. That's why I disconnected Fritz. If it's Open on the console then the moderate in game reading will be a misreading, given the console itself handles all network traffic so if that is saying it is Open then it is impossible for you to have a moderate NAT on the game. Having a moderate NAT also wouldn't negatively impact your game experience. Did you see higher speeds in this configuration? Link to comment Share on other sites More sharing options...
Pentol Posted April 15, 2022 Share Posted April 15, 2022 1 minute ago, Netduma Fraser said: If it's Open on the console then the moderate in game reading will be a misreading, given the console itself handles all network traffic so if that is saying it is Open then it is impossible for you to have a moderate NAT on the game. Having a moderate NAT also wouldn't negatively impact your game experience. Did you see higher speeds in this configuration? Tomorrow I will reconnect the FritzBox and run tests Link to comment Share on other sites More sharing options...
Pentol Posted April 16, 2022 Share Posted April 16, 2022 10 hours ago, Netduma Fraser said: If it's Open on the console then the moderate in game reading will be a misreading, given the console itself handles all network traffic so if that is saying it is Open then it is impossible for you to have a moderate NAT on the game. Having a moderate NAT also wouldn't negatively impact your game experience. Did you see higher speeds in this configuration? I connected as you wrote,. NAT in the game moderate. QOS disabled. Speed max 600 Mpbs. Link to comment Share on other sites More sharing options...
Pentol Posted April 16, 2022 Share Posted April 16, 2022 1 hour ago, Pentol said: @Netduma Fraser I connected as you wrote,. NAT in the game moderate. QOS disabled. What do you think ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 16, 2022 Administrators Share Posted April 16, 2022 I mean the speeds are higher so that is a good start, in Settings, disable IPv6 for LAN and WAN and also disable the protection options, reboot from the interface, wait 2 minutes then re-test. Also have you put the R2 in the Fritz DMZ? If not please do that as it should help. Pentol 1 Link to comment Share on other sites More sharing options...
Pentol Posted April 16, 2022 Share Posted April 16, 2022 1 hour ago, Netduma Fraser said: I mean the speeds are higher so that is a good start, in Settings, disable IPv6 for LAN and WAN and also disable the protection options, reboot from the interface, wait 2 minutes then re-test. Also have you put the R2 in the Fritz DMZ? If not please do that as it should help. I did everything as you wrote, I have full speed. I removed DMZ from xbox and left UPnP. Nat is open in xbox and Warzone. Only when I do the test on Netduma it shows half the speed, on other tests it is ok. @Netduma Fraser Big Big THANK YOU. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 16, 2022 Administrators Share Posted April 16, 2022 Great to hear that, you're very welcome, got there in the end! Pentol 1 Link to comment Share on other sites More sharing options...
Max Posted April 27, 2022 Author Share Posted April 27, 2022 Hi guys sorry for not replying for a while but I was busy I’m looking to change dhcp to pppoe on Bt router but I can only see option on or off I can’t see where I can put pppoe details is it ok to turn off dhcp and turn it on on R2 or that will not work? Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 28, 2022 Share Posted April 28, 2022 15 hours ago, Max said: Hi guys sorry for not replying for a while but I was busy I’m looking to change dhcp to pppoe on Bt router but I can only see option on or off I can’t see where I can put pppoe details is it ok to turn off dhcp and turn it on on R2 or that will not work? I'm not entirely sure where to configure PPPoE on the BT Hub I'm afraid, are there any WAN/Internet settings you can look into? I wouldn't disable DHCP, you'll want that enabled to the R2 can connect to it. Link to comment Share on other sites More sharing options...
Max Posted May 2, 2022 Author Share Posted May 2, 2022 Unfortunately I can’t find any wan settings on Bt home hub 😞 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 2, 2022 Administrators Share Posted May 2, 2022 Looks like you're on IPv6, it won't be there, can you take a screenshot of Advanced Settings and the Homepage and we can try to guide you in the right direction Link to comment Share on other sites More sharing options...
Max Posted May 6, 2022 Author Share Posted May 6, 2022 Some pictures of Bt menu hopefully you can find this settings thank you for your patience Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 6, 2022 Administrators Share Posted May 6, 2022 Thanks for that, it's already using PPPoE, so put the R2 in it's DMZ and remove PPPoE from the R2 and you should be good to go Link to comment Share on other sites More sharing options...
Max Posted May 7, 2022 Author Share Posted May 7, 2022 Can you explain what I need to do I believe it’s in here Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2022 Administrators Share Posted May 7, 2022 Just switch from PPPoE to DHCP in WAN then apply Link to comment Share on other sites More sharing options...
Max Posted May 7, 2022 Author Share Posted May 7, 2022 I switch to dhcp I wait for 10 min no internet at all 🤷♂️ Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2022 Administrators Share Posted May 7, 2022 Did you click apply at the bottom of the page? If so reboot the R2 from the interface, wait 2 minutes then see if you have internet Link to comment Share on other sites More sharing options...
Max Posted May 9, 2022 Author Share Posted May 9, 2022 I did try again switching to dhcp save settings reboot from interface and no internet Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now