Broadband speed on r2

[Max]

Hi everyone just one question is the download problem on r2 it’s  fix I now I ask before but I can see some people found the solution 

I have 900 download speed and I’m getting 475 with the latest firmware 

if you have the solution please advise 

thank you

[Netduma Liam]

1 hour ago, Max said:

Hi everyone just one question is the download problem on r2 it’s  fix I now I ask before but I can see some people found the solution 

I have 900 download speed and I’m getting 475 with the latest firmware 

if you have the solution please advise 

thank you

Just to confirm, you were having low speeds over Wi-Fi, correct? Are speeds still normal over wired?

If it's purely over wireless, I suspect for now that's about the most you'd get through the R2. The next firmware update includes some stability fixes with the R2s Wi-Fi but that may also help with throughput too.

[Max]

Unfortunately lower connection is true cable

is it possible now to have 900 download on r2? 

[Netduma Liam]

26 minutes ago, Max said:

Unfortunately lower connection is true cable

is it possible now to have 900 download on r2? 

Yes, over wired you should be able to see the full speeds.

Could you run a Connection Benchmark test on the R2, then send over a screenshot of the results?

How else were you testing the speeds? Through a third-party speed test such as speedtest.net?

[Max]

 This is what I’m getting after factory reset from r2 menu

[Netduma Liam]

15 hours ago, Max said:

 This is what I’m getting after factory reset from r2 menu

Are you getting these same speeds through a third party speed test such as speedtest.net?

Are ALL devices on the network connected to the R2?

[Max]

True the Speedtest.net im geting only 105 via  cable  on laptop and yes everything is connected to r2 

[Netduma Liam]

1 minute ago, Max said:

True the Speedtest.net im geting only 105 via  cable  on laptop and yes everything is connected to r2 

Could you please go to QoS and completely disable QoS from the three-line menu in Congestion Control, then run another speedtest.net test and let me know the results?

[zman1156]

1 hour ago, Netduma Liam said:

Could you please go to QoS and completely disable QoS from the three-line menu in Congestion Control, then run another speedtest.net test and let me know the results?

Yea i got a new modem the other day and can confirm when youre running speed tests QoS needs to be off to get accurate results... Also i believe speed testing in the net duma connection benchmark is always slightly lower i just think thats the way it is right now but you guys are working to increase accuracy right i believe you or Fraser have talked about this. 

[Max]

Qos disable 

[Netduma Fraser]

Could you provide a screenshot of the table view of Device Manager please?

[Max]

[Netduma Fraser]

Click the  icon on the Device Manager, switch to table view then provide a screenshot of that please

[Max]

[Netduma Liam]

6 hours ago, Max said:

 

The two cables connected on ports 1 and 2 are both limited to 100mbps, that's likely due to them being below CAT5e, please replace these with cables that are CAT 5e or greater and that should resolve the issue.

[Max]

Im confused 1000 mbits cable qos disabled 

what I’m doing wrong?

[Netduma Fraser]

Are ALL devices connected to the R2? Can you provide a screenshot of the QoS page please?

[Max]

[Max]

I’m using different laptop now it’s looks better but I’m not getting 900 or guaranteed 700 mbps with qos disabled 

[Netduma Liam]

15 hours ago, Max said:

I’m using different laptop now it’s looks better but I’m not getting 900 or guaranteed 700 mbps with qos disabled 

Do you know if you require PPPoE, VLAN or DHCP identifiers to get connected to the internet?

[Max]

It’s was pppoe to get connected on beginning of starting r2

[Max]

Bt is my broadband provider 

[Netduma Liam]

OK so instead of that, go to the BT hub interface (probably 192.168.1.1 or 192.168.1.254 based on what I can find online) and configure PPPoE on there, then set the R2 to DHCP from Network Settings  -> WAN.

Then, reboot the R2 and test your speeds again.

 

 

[Max]

Ok can please explain what do you mean configure? What needs to be change? 
 

[Max]

Is it the connection type from pppoe to dhcp?