Jump to content

I can’t login


Recommended Posts

Hello can’t login into the app. 
I’ve made sure my iPhone is connected to the duma not the provider.
I’ve deleted and redownloaded the app. 
I’ve made sure to select nighthawkpro instead of auto. 
It says my credentials are invalid. But these are the ones I login to desktop. Then my app crashes. 

best 

jay 

Link to comment
Share on other sites

  • 1 month later...
  • Administrators
7 hours ago, D3mon1c said:

Im having the same issue myself but changing the password isn't helping on my end at all 

Are you able to access the interface normally in your web browser? Could you please quickly clarify exactly which router you're using?

Link to comment
Share on other sites

  • Administrators
9 hours ago, D3mon1c said:

Yes on the browser its just fine I've never had a problem there & also its the XR1000

What firmware version are you running exactly?

Link to comment
Share on other sites

  • Administrators
5 hours ago, D3mon1c said:

XR1000 1.0.0.64_1.0.49

OK, there's quite a lot of changes going on in the newer firmwares as we prepare to release our new mobile view, so perhaps the DumaOS app has been affected by this. I'll ask the QA team to reproduce your issue and we'll see if we can.

Link to comment
Share on other sites

  • 4 weeks later...

Another thing I've recently noticed is that when I use the app with my phone I then for some reason get disconnected from my wifi for some reason every time & I typically dont have wifi issues till I pull up the app then either the app just crashes on me entirely every time that happens or I can use the app & the wifi cuts in/out while using this app 24/7 but as soon as I close the app it stops the issues with the wifi

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...