Bart Posted January 25, 2022 Share Posted January 25, 2022 Hi netduma users, I have both routers XR500 and XR00, but on 2nd one i have NAT problems on my XBOX console. Both routers configuration is same and tested all avaiable firmwares (included beta 3.0) On XR500 have always NAT: Open but when i switch to my XR700 there is NAT: Unavailable Attaching Screenshots and logs (btw. logs are same on both routers) so problem is on XR700 (tested on my friend XR700 router and same issue) Please help me to figure it out. XR700 XR500 Works fine XR700.txt XR500.txt sylwek 1 Link to comment Share on other sites More sharing options...
Fuzy Posted January 25, 2022 Share Posted January 25, 2022 I hope netduma gets royalties from the VPN provider!!!!! Already getting an open NAT on XBOX through a VPN seems weird! Which VPN provider do you use? Have you restarted the router and the xbox after setting up the VPN service? Link to comment Share on other sites More sharing options...
Bart Posted January 25, 2022 Author Share Posted January 25, 2022 Hi, Thank you for reply. Im using free openvpn installed on my server. Yes im restart everything every time to make sure everything is right. Link to comment Share on other sites More sharing options...
Fuzy Posted January 25, 2022 Share Posted January 25, 2022 2 minutes ago, Bart said: free openvpn ???? The problem may be here! Link to comment Share on other sites More sharing options...
Bart Posted January 25, 2022 Author Share Posted January 25, 2022 tested on paid openvpn same thing. So no i think there is other problem on XR700 bc XR500 works well with both openvpn options. Link to comment Share on other sites More sharing options...
Bert Posted January 25, 2022 Share Posted January 25, 2022 For me it would seem strange to have open NAT over VPN since port forwarding via VPN would be impossible. Unless it's private controlled perhaps. Interesting issue. I have tried setting up my XR700 as server and access it through XR500 Hybrid VPN but never got it to work, didn't sink much time into it either. Link to comment Share on other sites More sharing options...
Fuzy Posted January 25, 2022 Share Posted January 25, 2022 Maybe the FW of the XR700 is just not complete? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 As above it is very unlikely you'll be able to achieve an Open NAT through the VPN, I'm surprised it's working through the 500. When you have the 700 connected does it take the place of the 500 or do you connect behind it? Link to comment Share on other sites More sharing options...
Bart Posted January 25, 2022 Author Share Posted January 25, 2022 Both connected from fiber OLT. but never both in same time. Just swapping units from XR500 to XR700 for tests. Friend have same issues on XR700, Xr500 works fine for him. Weird. We tested all softwares (Beta 3.0 also) and on all of them same issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 4 minutes ago, Bart said: Both connected from fiber OLT. but never both in same time. Just swapping units from XR500 to XR700 for tests. Friend have same issues on XR700, Xr500 works fine for him. Weird. We tested all softwares (Beta 3.0 also) and on all of them same issue. Thanks for confirming, it is most likely a bug, not only is that the only 3.0 version for the 700 currently and so is likely to be less stable compared to the 500 it is also the first time the 700 has had HybridVPN if I recall correctly. This should most likely be sorted in the next version but I don't think it will be possible on the version you have. Bart 1 Link to comment Share on other sites More sharing options...
Bart Posted January 25, 2022 Author Share Posted January 25, 2022 Thank you for reply. You think finall version for XR700 will allow that? i heard you guys already completed 3.0 for XR700? (i tested all versions on XR700 and no chance for open nat) on XR500 almost all version allow for that. Thank you Link to comment Share on other sites More sharing options...
Bart Posted January 25, 2022 Author Share Posted January 25, 2022 1 hour ago, Netduma Fraser said: Thanks for confirming, it is most likely a bug, not only is that the only 3.0 version for the 700 currently and so is likely to be less stable compared to the 500 it is also the first time the 700 has had HybridVPN if I recall correctly. This should most likely be sorted in the next version but I don't think it will be possible on the version you have. Thank you for reply. You think finall version for XR700 will allow that? i heard you guys already completed 3.0 for XR700? (i tested all versions on XR700 and no chance for open nat) on XR500 almost all version allow for that. Thank you XR500 have around 30ms ping on xbox in VPN mode XR700 have around 200 ping on xbox in VPN mode So problem is in new XR700 but question where and why? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 We haven't completed 3.0 for the 700 as there is only one version out and it's definitely in beta but it will be improved upon and then hopefully will allow you to get an Open NAT through the VPN. Technically that version is more up to date than the beta but that version isn't 3.0 so don't upgrade to it unless you want to lose the features. Link to comment Share on other sites More sharing options...
Bart Posted January 25, 2022 Author Share Posted January 25, 2022 9 minutes ago, Netduma Fraser said: We haven't completed 3.0 for the 700 as there is only one version out and it's definitely in beta but it will be improved upon and then hopefully will allow you to get an Open NAT through the VPN. Technically that version is more up to date than the beta but that version isn't 3.0 so don't upgrade to it unless you want to lose the features. Thank you for information. Please fix that in next update bacause actually this is only one router with dumaOS and SFP+ WAN port on the market ( and netgear stopped production idk why). Can we get more info about 3.0 progress for XR700? And can you share this information for team who actually work on final 3.0 version? Thank you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 I don't have any information I can share at this time. The team are aware that there are aspects of VPN that next to be fixed/changed so we'll get it sorted. Link to comment Share on other sites More sharing options...
sylwek Posted January 26, 2022 Share Posted January 26, 2022 Ihave same problem on my xr700😭 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 26, 2022 Administrators Share Posted January 26, 2022 23 minutes ago, sylwek said: Ihave same problem on my xr700😭 I've responded to your topic. Link to comment Share on other sites More sharing options...
sylwek Posted January 27, 2022 Share Posted January 27, 2022 thank you Link to comment Share on other sites More sharing options...
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