Administrators Netduma Fraser Posted January 19, 2022 Administrators Share Posted January 19, 2022 40 minutes ago, IndySlayer said: Here is the log file log-1642548877748.txt 1.99 kB · 0 downloads There isn't much information in there, did you reboot the router before getting the log by any chance? A reboot wipes the log and anything helpful that may have been there so if you can try again but don't reboot for some time before and don't reboot after and get the log right away please Link to comment Share on other sites More sharing options...
IndySlayer Posted January 19, 2022 Author Share Posted January 19, 2022 I did not reboot Link to comment Share on other sites More sharing options...
IndySlayer Posted January 19, 2022 Author Share Posted January 19, 2022 log-1642554382644.txt Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 19, 2022 Share Posted January 19, 2022 That doesn't look right, can you confirm the exact firmware number you're using? I know you said it's the latest, but there's a few different 'latest' firmwares depending on your ISP. Link to comment Share on other sites More sharing options...
IndySlayer Posted January 19, 2022 Author Share Posted January 19, 2022 Firmware Version1.0.0.58_1.0.44 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 19, 2022 Administrators Share Posted January 19, 2022 If you go to Settings > Logs are a lot of the options including DumaOS disabled? If so can you re-enable them all and do it again please Link to comment Share on other sites More sharing options...
IndySlayer Posted January 19, 2022 Author Share Posted January 19, 2022 Not really sure what you mean. I went to settings, then monitoring, then logs and all the boxes are checked. I don't see anything about DumaOS being enabled or disabled Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 19, 2022 Administrators Share Posted January 19, 2022 One of the options for logs is DumaOS so to show DumaOS related entries in the log file. It's very odd because basically nothing is appearing in your logs, something is definitely amiss so I'd suggest reupgrading the firmware using the TFTP method, this bypasses the boot process and any issues there then once done do a factory reset for the freshest install possible: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP when you setup don't enable Armor. Then let us know how you get on Link to comment Share on other sites More sharing options...
IndySlayer Posted January 25, 2022 Author Share Posted January 25, 2022 so your link on how to do that method must be outdated or something. Because the steps it says to do are not even possible on my screen. There is no ability to right click "ethernet" in network settings. It also never mentions a subnet mask. and when I try to manually enter an IPv4...i type what your link says to type and it says it cant be done. So idk what to do Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 13 minutes ago, IndySlayer said: so your link on how to do that method must be outdated or something. Because the steps it says to do are not even possible on my screen. There is no ability to right click "ethernet" in network settings. It also never mentions a subnet mask. and when I try to manually enter an IPv4...i type what your link says to type and it says it cant be done. So idk what to do You tried to enter it on the newer network settings which doesn't work for some reason, a Windows bug. Type Network Connections in the search bar on Windows, view Network Connections will appear at the top, click that. You'll then see this: then continue the guide and let us know how you get on. Link to comment Share on other sites More sharing options...
IndySlayer Posted January 26, 2022 Author Share Posted January 26, 2022 Is .chk a correct file name for the firmware that I can put into command prompt? Link to comment Share on other sites More sharing options...
IndySlayer Posted January 26, 2022 Author Share Posted January 26, 2022 After it’s been extracted? On my desktop it’s a .chk file Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 26, 2022 Share Posted January 26, 2022 10 hours ago, IndySlayer said: After it’s been extracted? On my desktop it’s a .chk file Yes, for the XR1000 it's a .chk file. Link to comment Share on other sites More sharing options...
IndySlayer Posted January 26, 2022 Author Share Posted January 26, 2022 Ok. Didn’t want to proceed and do anything else if it wasn’t right Netduma Fraser 1 Link to comment Share on other sites More sharing options...
IndySlayer Posted January 26, 2022 Author Share Posted January 26, 2022 is .chk a correct file for the firmware that I can put in command prompt? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 26, 2022 Administrators Share Posted January 26, 2022 39 minutes ago, IndySlayer said: is .chk a correct file for the firmware that I can put in command prompt? Yes that is correct Link to comment Share on other sites More sharing options...
IndySlayer Posted January 27, 2022 Author Share Posted January 27, 2022 It's working now. Thanks for your patience and help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 27, 2022 Administrators Share Posted January 27, 2022 44 minutes ago, IndySlayer said: It's working now. Thanks for your patience and help Great to hear that, you're very welcome, thanks for the update! Link to comment Share on other sites More sharing options...
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