Rbk23 Posted January 4, 2022 Share Posted January 4, 2022 It says failed, and then I have to log in and put in all the OpenVPN profile information again. If I log into the VPN on my PC though the app it doesn't disconnect so it is not my VPN account that is the issue. Any ideas? Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 4, 2022 Share Posted January 4, 2022 11 hours ago, Rbk23 said: It says failed, and then I have to log in and put in all the OpenVPN profile information again. If I log into the VPN on my PC though the app it doesn't disconnect so it is not my VPN account that is the issue. Any ideas? Who is your VPN provider? Are you able to provide the OpenVPN config file here to we can make some additions/changes to help? Link to comment Share on other sites More sharing options...
Rbk23 Posted January 4, 2022 Author Share Posted January 4, 2022 21 minutes ago, Netduma Liam said: Who is your VPN provider? Are you able to provide the OpenVPN config file here to we can make some additions/changes to help? Here it is with out the Certificate and Key info. It is Surfshark client dev tun proto tcp remote kz-ura.prod.surfshark.com 1443 resolv-retry infinite remote-random nobind tun-mtu 1500 tun-mtu-extra 32 mssfix 1450 persist-key persist-tun ping 15 ping-restart 0 ping-timer-rem reneg-sec 0 remote-cert-tls server auth-user-pass #comp-lzo verb 3 pull fast-io cipher AES-256-CBC auth SHA512 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2022 Administrators Share Posted January 4, 2022 Add keepalive 10 30 to the config and see if that helps keep it connected for longer. Link to comment Share on other sites More sharing options...
Rbk23 Posted January 4, 2022 Author Share Posted January 4, 2022 33 minutes ago, Netduma Fraser said: Add keepalive 10 30 to the config and see if that helps keep it connected for longer. Thanks, does it matter where I add it? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2022 Administrators Share Posted January 4, 2022 Anywhere under client in what you posted but above <ca> Link to comment Share on other sites More sharing options...
Rbk23 Posted January 4, 2022 Author Share Posted January 4, 2022 3 hours ago, Netduma Fraser said: Anywhere under client in what you posted but above <ca> It says failed when I try to connect after adding that line in Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2022 Administrators Share Posted January 4, 2022 Try --keepalive 10 30 Link to comment Share on other sites More sharing options...
Rbk23 Posted January 4, 2022 Author Share Posted January 4, 2022 29 minutes ago, Netduma Fraser said: Try --keepalive 10 30 Still fails Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2022 Administrators Share Posted January 4, 2022 As in it's failing immediately or it fails after some time passes? Link to comment Share on other sites More sharing options...
Rbk23 Posted January 4, 2022 Author Share Posted January 4, 2022 5 minutes ago, Netduma Fraser said: As in it's failing immediately or it fails after some time passes? Yea instantly, it says connecting then says failed. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2022 Administrators Share Posted January 4, 2022 Keep the option I gave you in then take out these options: ping 15ping-restart 0ping-timer-rem and see if it will connect and stay connected for longer Link to comment Share on other sites More sharing options...
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