Rbk23 Posted January 4, 2022 Posted January 4, 2022 It says failed, and then I have to log in and put in all the OpenVPN profile information again. If I log into the VPN on my PC though the app it doesn't disconnect so it is not my VPN account that is the issue. Any ideas?
Netduma Liam Posted January 4, 2022 Posted January 4, 2022 11 hours ago, Rbk23 said: It says failed, and then I have to log in and put in all the OpenVPN profile information again. If I log into the VPN on my PC though the app it doesn't disconnect so it is not my VPN account that is the issue. Any ideas? Who is your VPN provider? Are you able to provide the OpenVPN config file here to we can make some additions/changes to help?
Rbk23 Posted January 4, 2022 Author Posted January 4, 2022 21 minutes ago, Netduma Liam said: Who is your VPN provider? Are you able to provide the OpenVPN config file here to we can make some additions/changes to help? Here it is with out the Certificate and Key info. It is Surfshark client dev tun proto tcp remote kz-ura.prod.surfshark.com 1443 resolv-retry infinite remote-random nobind tun-mtu 1500 tun-mtu-extra 32 mssfix 1450 persist-key persist-tun ping 15 ping-restart 0 ping-timer-rem reneg-sec 0 remote-cert-tls server auth-user-pass #comp-lzo verb 3 pull fast-io cipher AES-256-CBC auth SHA512
Administrators Netduma Fraser Posted January 4, 2022 Administrators Posted January 4, 2022 Add keepalive 10 30 to the config and see if that helps keep it connected for longer.
Rbk23 Posted January 4, 2022 Author Posted January 4, 2022 33 minutes ago, Netduma Fraser said: Add keepalive 10 30 to the config and see if that helps keep it connected for longer. Thanks, does it matter where I add it?
Administrators Netduma Fraser Posted January 4, 2022 Administrators Posted January 4, 2022 Anywhere under client in what you posted but above <ca>
Rbk23 Posted January 4, 2022 Author Posted January 4, 2022 3 hours ago, Netduma Fraser said: Anywhere under client in what you posted but above <ca> It says failed when I try to connect after adding that line in
Administrators Netduma Fraser Posted January 4, 2022 Administrators Posted January 4, 2022 Try --keepalive 10 30
Rbk23 Posted January 4, 2022 Author Posted January 4, 2022 29 minutes ago, Netduma Fraser said: Try --keepalive 10 30 Still fails
Administrators Netduma Fraser Posted January 4, 2022 Administrators Posted January 4, 2022 As in it's failing immediately or it fails after some time passes?
Rbk23 Posted January 4, 2022 Author Posted January 4, 2022 5 minutes ago, Netduma Fraser said: As in it's failing immediately or it fails after some time passes? Yea instantly, it says connecting then says failed.
Administrators Netduma Fraser Posted January 4, 2022 Administrators Posted January 4, 2022 Keep the option I gave you in then take out these options: ping 15ping-restart 0ping-timer-rem and see if it will connect and stay connected for longer
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