Predict Posted December 15, 2021 Share Posted December 15, 2021 client dev tun proto udp remote us-chi.prod.surfshark.com 1194 resolv-retry infinite remote-random nobind tun-mtu 1500 tun-mtu-extra 32 mssfix 1450 persist-key persist-tun ping 15 ping-restart 0 ping-timer-rem reneg-sec 0 remote-cert-tls server auth-user-pass #comp-lzo verb 3 pull fast-io cipher AES-256-CBC auth SHA512 <ca> -----BEGIN CERTIFICATE----- MIIFTTCCAzWgAwIBAgIJAMs9S3fqwv+mMA0GCSqGSIb3DQEBCwUAMD0xCzAJBgNV BAYTAlZHMRIwEAYDVQQKDAlTdXJmc2hhcmsxGjAYBgNVBAMMEVN1cmZzaGFyayBS b290IENBMB4XDTE4MDMxNDA4NTkyM1oXDTI4MDMxMTA4NTkyM1owPTELMAkGA1UE BhMCVkcxEjAQBgNVBAoMCVN1cmZzaGFyazEaMBgGA1UEAwwRU3VyZnNoYXJrIFJv b3QgQ0EwggIiMA0GCSqGSIb3DQEBAQUAA4ICDwAwggIKAoICAQDEGMNj0aisM63o SkmVJyZPaYX7aPsZtzsxo6m6p5Wta3MGASoryRsBuRaH6VVa0fwbI1nw5ubyxkua Na4v3zHVwuSq6F1p8S811+1YP1av+jqDcMyojH0ujZSHIcb/i5LtaHNXBQ3qN48C c7sqBnTIIFpmb5HthQ/4pW+a82b1guM5dZHsh7q+LKQDIGmvtMtO1+NEnmj81BAp FayiaD1ggvwDI4x7o/Y3ksfWSCHnqXGyqzSFLh8QuQrTmWUm84YHGFxoI1/8AKdI yVoB6BjcaMKtKs/pbctk6vkzmYf0XmGovDKPQF6MwUekchLjB5gSBNnptSQ9kNgn TLqi0OpSwI6ixX52Ksva6UM8P01ZIhWZ6ua/T/tArgODy5JZMW+pQ1A6L0b7egIe ghpwKnPRG+5CzgO0J5UE6gv000mqbmC3CbiS8xi2xuNgruAyY2hUOoV9/BuBev8t tE5ZCsJH3YlG6NtbZ9hPc61GiBSx8NJnX5QHyCnfic/X87eST/amZsZCAOJ5v4EP SaKrItt+HrEFWZQIq4fJmHJNNbYvWzCE08AL+5/6Z+lxb/Bm3dapx2zdit3x2e+m iGHekuiE8lQWD0rXD4+T+nDRi3X+kyt8Ex/8qRiUfrisrSHFzVMRungIMGdO9O/z CINFrb7wahm4PqU2f12Z9TRCOTXciQIDAQABo1AwTjAdBgNVHQ4EFgQUYRpbQwyD ahLMN3F2ony3+UqOYOgwHwYDVR0jBBgwFoAUYRpbQwyDahLMN3F2ony3+UqOYOgw DAYDVR0TBAUwAwEB/zANBgkqhkiG9w0BAQsFAAOCAgEAn9zV7F/XVnFNZhHFrt0Z S1Yqz+qM9CojLmiyblMFh0p7t+Hh+VKVgMwrz0LwDH4UsOosXA28eJPmech6/bjf ymkoXISy/NUSTFpUChGO9RabGGxJsT4dugOw9MPaIVZffny4qYOc/rXDXDSfF2b+ 303lLPI43y9qoe0oyZ1vtk/UKG75FkWfFUogGNbpOkuz+et5Y0aIEiyg0yh6/l5Q 5h8+yom0HZnREHhqieGbkaGKLkyu7zQ4D4tRK/mBhd8nv+09GtPEG+D5LPbabFVx KjBMP4Vp24WuSUOqcGSsURHevawPVBfgmsxf1UCjelaIwngdh6WfNCRXa5QQPQTK ubQvkvXONCDdhmdXQccnRX1nJWhPYi0onffvjsWUfztRypsKzX4dvM9k7xnIcGSG EnCC4RCgt1UiZIj7frcCMssbA6vJ9naM0s7JF7N3VKeHJtqe1OCRHMYnWUZt9vrq X6IoIHlZCoLlv39wFW9QNxelcAOCVbD+19MZ0ZXt7LitjIqe7yF5WxDQN4xru087 FzQ4Hfj7eH1SNLLyKZkA1eecjmRoi/OoqAt7afSnwtQLtMUc2bQDg6rHt5C0e4dC LqP/9PGZTSJiwmtRHJ/N5qYWIh9ju83APvLm/AGBTR2pXmj9G3KdVOkpIC7L35dI 623cSEC3Q3UZutsEm/UplsM= -----END CERTIFICATE----- </ca> key-direction 1 <tls-auth> # # 2048 bit OpenVPN static key # -----BEGIN OpenVPN Static key V1----- b02cb1d7c6fee5d4f89b8de72b51a8d0 c7b282631d6fc19be1df6ebae9e2779e 6d9f097058a31c97f57f0c35526a44ae 09a01d1284b50b954d9246725a1ead1f f224a102ed9ab3da0152a15525643b2e ee226c37041dc55539d475183b889a10 e18bb94f079a4a49888da566b9978346 0ece01daaf93548beea6c827d9674897 e7279ff1a19cb092659e8c1860fbad0d b4ad0ad5732f1af4655dbd66214e552f 04ed8fd0104e1d4bf99c249ac229ce16 9d9ba22068c6c0ab742424760911d463 6aafb4b85f0c952a9ce4275bc821391a a65fcd0d2394f006e3fba0fd34c4bc4a b260f4b45dec3285875589c97d3087c9 134d3a3aa2f904512e85aa2dc2202498 -----END OpenVPN Static key V1----- </tls-auth> This is the config I am trying to use and the provider is surfshark Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2021 Administrators Share Posted December 15, 2021 Thanks for this, so previously this same config didn't work but Surfshark advised you to disable IPv6 and then it worked? What happens now when it doesn't work, does it just say connecting, does it say failed? Does it provide a log in the log tab when it doesn't work? Link to comment Share on other sites More sharing options...
johnnytran Posted December 16, 2021 Share Posted December 16, 2021 Surfshark works for me. I'm not on the R2 right now but are you pasting all that info into the advanced section and also your surfshark username & password? That's all I recall having to do and it connected every time, every server I tested. Link to comment Share on other sites More sharing options...
Predict Posted December 16, 2021 Author Share Posted December 16, 2021 6 hours ago, Netduma Fraser said: Thanks for this, so previously this same config didn't work but Surfshark advised you to disable IPv6 and then it worked? What happens now when it doesn't work, does it just say connecting, does it say failed? Does it provide a log in the log tab when it doesn't work? I still have ipv6 disabled and before it worked just fine and would connect and now it just won’t connect at all it says stuck connecting Link to comment Share on other sites More sharing options...
Predict Posted December 16, 2021 Author Share Posted December 16, 2021 3 hours ago, johnnytran said: Surfshark works for me. I'm not on the R2 right now but are you pasting all that info into the advanced section and also your surfshark username & password? That's all I recall having to do and it connected every time, every server I tested. I am pasting the config In the advanced section and have put my username and password in and still say’s connecting Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 16, 2021 Share Posted December 16, 2021 7 hours ago, Predict said: I still have ipv6 disabled and before it worked just fine and would connect and now it just won’t connect at all it says stuck connecting Can you think of anything that's changed in the network between now and when it used to work? What firmware version are you currently running on the R2? Link to comment Share on other sites More sharing options...
Predict Posted December 16, 2021 Author Share Posted December 16, 2021 2 hours ago, Netduma Liam said: Can you think of anything that's changed in the network between now and when it used to work? What firmware version are you currently running on the R2? Maybe something with the wireguard add but I don’t think so also I’m running new firmware version and people have the same problem on the firmware also Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 16, 2021 Administrators Share Posted December 16, 2021 Make sure the VPN is disabled properly, then reboot from the interface, wait 2 minutes then try connecting again Link to comment Share on other sites More sharing options...
Predict Posted December 16, 2021 Author Share Posted December 16, 2021 41 minutes ago, Netduma Fraser said: Make sure the VPN is disabled properly, then reboot from the interface, wait 2 minutes then try connecting again I’ve already done that about 5 times and still nothing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 16, 2021 Administrators Share Posted December 16, 2021 I think you'll need to do a factory reset then and try again if nothing else has changed since it worked Link to comment Share on other sites More sharing options...
Predict Posted December 16, 2021 Author Share Posted December 16, 2021 15 minutes ago, Netduma Fraser said: I think you'll need to do a factory reset then and try again if nothing else has changed since it worked I will try that in an hour or 2 Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Predict Posted December 19, 2021 Author Share Posted December 19, 2021 On 12/16/2021 at 12:03 PM, Netduma Fraser said: I think you'll need to do a factory reset then and try again if nothing else has changed since it worked Sorry it took a while but now it’s working just fine after factory reset so thank you Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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