Using a Deco M4 Mesh system as an access point connected to the R2 and my phone can't load several pages or apps

[Rbk23]

2 hours ago, Netduma Fraser said:

Adblocker was mentioned above, have you disabled that completely now? 

One thing that is new is that security type feature for Safari, can you disable that and see if it works? Also try another mobile browser please

 

Switched off the "Block Pop Ups" seting in Safari. No dice. I also tried Chrome and DuckDucxGo browsers and no luck. About to just give up at this point. 

[Netduma Liam]

10 hours ago, Rbk23 said:

Switched off the "Block Pop Ups" seting in Safari. No dice. I also tried Chrome and DuckDucxGo browsers and no luck. About to just give up at this point. 

What's the modem above the R2? Is it a pure modem or is it a modem/router combo (Wi-Fi capable)? If the latter, have you set it to bridge/modem mode at all?

[Rbk23]

3 minutes ago, Netduma Liam said:

What's the modem above the R2? Is it a pure modem or is it a modem/router combo (Wi-Fi capable)? If the latter, have you set it to bridge/modem mode at all?

It is an Arris SURFboard SB8200 modem. No built in router. 

[Netduma Fraser]

Does the Deco have an IP address on the Device Manager at all?

[Rbk23]

4 hours ago, Netduma Fraser said:

Does the Deco have an IP address on the Device Manager at all?

It had a .77 ip but I no longer have the deco connected to the R2. This issue is happening with the R2 itself. I have been just plugging in the R2 to my modem when I game and the deco into the router when I’m not. 

[Netduma Fraser]

I believe on your modem you have the ability to disable energy efficient ethernet, could you do that, then reboot the R2 from the interface and see if it still occurs please?

[Rbk23]

1 hour ago, Netduma Fraser said:

I believe on your modem you have the ability to disable energy efficient ethernet, could you do that, then reboot the R2 from the interface and see if it still occurs please?

So I completely factory reset my iPhone and it seems to be working fine now. 

[Netduma Fraser]

44 minutes ago, Rbk23 said:

So I completely factory reset my iPhone and it seems to be working fine now. 

Ah great to hear that, maybe an issue from upgrading to iOS 15 perhaps, let us know if it happens again

[Rbk23]

On 12/16/2021 at 7:01 PM, Netduma Fraser said:

Ah great to hear that, maybe an issue from upgrading to iOS 15 perhaps, let us know if it happens again

Ugh started happening again last night. All the same sites won't load. 😩

[Netduma Fraser]

3 hours ago, Rbk23 said:

Ugh started happening again last night. All the same sites won't load. 😩

Seems like it may be an issue on the phone if a factory reset on that fixed it and now it's come back, if feasible I'd see if another factory reset on it works and if it does then I'd suggest looking online to see what the problem could be