Hardware9 Posted November 30, 2021 Share Posted November 30, 2021 Need to send my R2 Router to get Fixed, tried everything its bricked, How do I RMA my R2 Router, still under warranty. Help!!!! Please Link to comment Share on other sites More sharing options...
BIG__DOG Posted November 30, 2021 Share Posted November 30, 2021 @Netduma Fraser @Netduma Liam Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 30, 2021 Share Posted November 30, 2021 9 hours ago, Hardware9 said: Need to send my R2 Router to get Fixed, tried everything its bricked, How do I RMA my R2 Router, still under warranty. Help!!!! Please Sorry to hear this! Are any lights illuminated on the R2 at all? Which power adapter are you using with the R2, is it the original one? Link to comment Share on other sites More sharing options...
Hardware9 Posted November 30, 2021 Author Share Posted November 30, 2021 The internet light just blinks, then stops the blinks again, yes I'm using the power adapter that come with the router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 30, 2021 Administrators Share Posted November 30, 2021 When did this first start to occur? Unplug the router from power for 10 minutes, plug in, wait 2 minutes then hold the reset button for 30 seconds, release, wait 2 minutes then try to access please Link to comment Share on other sites More sharing options...
Hardware9 Posted November 30, 2021 Author Share Posted November 30, 2021 I came home one day in late October, Kids said we have no internet, fix it, I looked through the forum before posting, tried everything on here, no luck. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 30, 2021 Administrators Share Posted November 30, 2021 We can't authorize a replacement without going through the normal troubleshooting steps first, we can't go off I've tried everything unfortunately. Do the above as even if you have done it before it can work another time Link to comment Share on other sites More sharing options...
Hardware9 Posted November 30, 2021 Author Share Posted November 30, 2021 ok will do it, when i get home from work tonight, thanks Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Hardware9 Posted December 5, 2021 Author Share Posted December 5, 2021 OK, I followed your instructions to a tee, and it still don't work , the first light just keeps blinking, then all the lights blink for a sec. the back to the fist light blinking, can't get to the Dumaos page. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 5, 2021 Administrators Share Posted December 5, 2021 While connected via ethernet to the router, on your PC open command prompt, type ipconfig, press enter then post the results here please Link to comment Share on other sites More sharing options...
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