Netduma Liam Posted November 12, 2021 Share Posted November 12, 2021 Thanks, I'll get a dev to look into this! Link to comment Share on other sites More sharing options...
Himicane Posted November 15, 2021 Author Share Posted November 15, 2021 Anything new? Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 16, 2021 Share Posted November 16, 2021 15 hours ago, Himicane said: Anything new? Not as yet, one thing the dev wanted to know: Do you have a Public IP field in System Information? Can you send a screenshot over? Feel free to blank out the actual public IP. Link to comment Share on other sites More sharing options...
Himicane Posted November 16, 2021 Author Share Posted November 16, 2021 @Netduma Liam im currently not using the router bc of the crashing, if it's really needed ill hook it all back up. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 16, 2021 Administrators Share Posted November 16, 2021 4 minutes ago, Himicane said: @Netduma Liam im currently not using the router bc of the crashing, if it's really needed ill hook it all back up. If you could that would be great, no need to rush Link to comment Share on other sites More sharing options...
Himicane Posted November 16, 2021 Author Share Posted November 16, 2021 well kind of a rush, i want the router to work, ill be back home in an hour Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 16, 2021 Administrators Share Posted November 16, 2021 Very likely this would require a firmware fix so not something that would be immediate. A new firmware will be available soon though so hopefully that will help. Link to comment Share on other sites More sharing options...
Himicane Posted November 16, 2021 Author Share Posted November 16, 2021 I just dont understand why everything worked flawlessly for months, and all of a sudden it stopped Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 16, 2021 Administrators Share Posted November 16, 2021 34 minutes ago, Himicane said: I just dont understand why everything worked flawlessly for months, and all of a sudden it stopped That's what we're trying to figure out - it could be that it's been on a long time and so the memory gets maxed out for example Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2021 Administrators Share Posted November 21, 2021 Thanks for that @Himicane I've hidden the post so only the admins can see it as it did show your public IP. In the meantime I'd suggest trying the new firmware we released this week and factory reset after and see if you notice any difference. Link to comment Share on other sites More sharing options...
Himicane Posted November 21, 2021 Author Share Posted November 21, 2021 @Netduma Fraserim already on 3.0.389 for the record , and i havent been using the duma for the past week, bc of the crashing, i want to go back to it though if we figure out how to fix the crashing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2021 Administrators Share Posted November 21, 2021 The latest is .394 https://forum.netduma.com/topic/38047-new-r2-firmware-30394 I'd suggest giving it a try while you wait for more dev input Link to comment Share on other sites More sharing options...
Himicane Posted November 28, 2021 Author Share Posted November 28, 2021 Alright, sorry for the delay. I was out of the home for a holiday, I just updated the firmware, and I'll let you guys know the results. Also, I am unable to open up the ports. When I try (I've tried on 3074, 27014-27050 TCP, and 3074-3079 UDP) I get the same error below. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 28, 2021 Administrators Share Posted November 28, 2021 No worries, keep us posted! Have you successfully forwarded any ports at all or do you get it the first time you try? Link to comment Share on other sites More sharing options...
Himicane Posted November 28, 2021 Author Share Posted November 28, 2021 Nothing successful, it fails every time. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 28, 2021 Administrators Share Posted November 28, 2021 Okay thanks, I'll see if the team can reproduce this one. Link to comment Share on other sites More sharing options...
Himicane Posted November 28, 2021 Author Share Posted November 28, 2021 Ok, so the router just crashed after about 6 hours of uptime. I am no longer using it, until we can find a solution. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 28, 2021 Administrators Share Posted November 28, 2021 That's fair enough, thanks for letting us know, will talk to Liam about it Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 30, 2021 Share Posted November 30, 2021 On 11/28/2021 at 9:28 PM, Himicane said: Ok, so the router just crashed after about 6 hours of uptime. I am no longer using it, until we can find a solution. If you like, we can enable remote logging on your R2? That way anytime an error occurs or it crashes, we'll have the most up-to-date log detailing exactly what was was going on prior to the problem occurring. Link to comment Share on other sites More sharing options...
Himicane Posted December 13, 2021 Author Share Posted December 13, 2021 On 11/30/2021 at 10:10 AM, Netduma Liam said: If you like, we can enable remote logging on your R2? That way anytime an error occurs or it crashes, we'll have the most up-to-date log detailing exactly what was was going on prior to the problem occurring. Liam, Im sorry I forgot to respond. I'm not using the router anymore, I want to, but every time the router crashes, I have to reset many of the items in the house, smart locks, vacuums, and other devices. So I dont want to continue doing that. I was hoping the devs would see something in the logs that could help. Like I said I want to use the duma, I love and take advantage of the features, but with constant crashing, it became too much for me. Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 14, 2021 Share Posted December 14, 2021 19 hours ago, Himicane said: Liam, Im sorry I forgot to respond. I'm not using the router anymore, I want to, but every time the router crashes, I have to reset many of the items in the house, smart locks, vacuums, and other devices. So I dont want to continue doing that. I was hoping the devs would see something in the logs that could help. Like I said I want to use the duma, I love and take advantage of the features, but with constant crashing, it became too much for me. OK, I can understand that in your scenario. Please keep an eye out as we're going to be releasing firmwares far more frequently and will soon have a new one with more features and fixes. Once out, please give it a try as we're constantly working to resolve all bugs reported by customers. If you need anything else, please do let me know. Link to comment Share on other sites More sharing options...
Himicane Posted December 27, 2021 Author Share Posted December 27, 2021 On 12/14/2021 at 5:29 AM, Netduma Liam said: OK, I can understand that in your scenario. Please keep an eye out as we're going to be releasing firmwares far more frequently and will soon have a new one with more features and fixes. Once out, please give it a try as we're constantly working to resolve all bugs reported by customers. If you need anything else, please do let me know. Guys, is there any possibility we could do a swap of my current duma, with a new one? I really miss the features of dumaos, so I was just checking. I also never heard anything regarding my logs I submitted. Did the devs see anything unusual? @Netduma Fraser @Netduma Liam Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 28, 2021 Administrators Share Posted December 28, 2021 18 hours ago, Himicane said: Guys, is there any possibility we could do a swap of my current duma, with a new one? I really miss the features of dumaos, so I was just checking. I also never heard anything regarding my logs I submitted. Did the devs see anything unusual? @Netduma Fraser @Netduma Liam You have been quite patient, I'm not sure what the policy is on another replacement but email us and we'll see what I can do. I haven't heard anything and everyone is off for the holidays at the moment so will double check when they return. Link to comment Share on other sites More sharing options...
Himicane Posted December 28, 2021 Author Share Posted December 28, 2021 Fraser, which email should I use? [email protected]? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 28, 2021 Administrators Share Posted December 28, 2021 1 hour ago, Himicane said: Fraser, which email should I use? [email protected]? Yes that's the one! Link to comment Share on other sites More sharing options...
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