Xierdan Posted September 29, 2021 Share Posted September 29, 2021 Hello people of the internet, I have purchased my first product from NetDuma, the R2 and I am excited to try out some of it’s features. My ISP had upgraded me from just the Arris DG3270 as both modem and router to a home mesh system, where they put the Arris in bridge mode and then they gave me an Eero Pro, Eero Cupcake, and Eero Beacon to serve as the mesh system. The Arris just functions as the modem in Bridge while the Eero Pro handles the “hub” for the wifi. Now that I am getting the R2 I was wondering if I can use the R2 as I did with the Eero Pro, and now use the Eero Pro as part of the mesh somewhere else in the house? I didn’t know how well the NetDuma system would “play” with the Eero system. Open to any other advice on my network setup as well. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 29, 2021 Administrators Share Posted September 29, 2021 Hey, welcome to the forum! They certainly can work together yes, however I believe that any devices connected to the Eero units will not appear as individual devices on the R2. This means if you connected a console to one of the Eero units you wouldn't be able to add it to the Geo-Filter. You could add the Eero unit potentially but then any devices connected to that would be subjected to Geo-Filter restrictions as well but if they're just browsing the internet it shouldn't cause an issue. QoS will still apply to the network as a whole but again in a similar scenario, couldn't add it specifically to Traffic Prio etc. Link to comment Share on other sites More sharing options...
Xierdan Posted September 29, 2021 Author Share Posted September 29, 2021 Okay I will give it a try and see how things work. The Eeero mesh will be mainlu for things like my family’s chromecast, and smart tvs, as well as their smart phones or laptops. I’ll have my console and gaming pc hardwired into the Duma/gigabit switch. If I run into any issues I’ll see what I can do. But as you say I think things like geofilter etc. won’t impact those other devices that will be streaming video/going on webpages. Thank you. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 29, 2021 Administrators Share Posted September 29, 2021 Okay great, should work just fine then in that scenario, keep us posted on how you get on! Link to comment Share on other sites More sharing options...
Xierdan Posted September 29, 2021 Author Share Posted September 29, 2021 I think I have everything hooked up and appears to all be running well. I have not messed with any settings on DumaOS yet, but once I got the Duma Network up and running, I simply reconnected my Eero Pro with Ethernet and went on the app and switched the Eero network to bridged mode. A reset of that network, and then reconnected the Cupcake and Beacon. Looks like the devices that won't be moving around like the tv's and other home devices are working great on the Eero network as they were before, and the Duma can handle anything else, and most importantly my wired connections. Also just for reference: I chose to put the R2 in the center of the house on the main floor, the Eero Pro in my basement (most wireless devices), Eero Cupcake and Beacon both on the second story of the home. It's interesting because a few things look funny like the Beacon and Cupcake are connected wirelessly to the network but appear as being LAN, as well as some other things like the Alexa, TV, etc. I think this may be because they are running off of the Eero so it's confusing DumaOS a bit. Shouldn't matter, as I say, those sort of devices don't need the extra benefits of the R2. I'll come back here if anything comes up in the next few days. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 29, 2021 Administrators Share Posted September 29, 2021 You've hit the nail on the head there as to why they appear as LAN devices rather than WiFi. It definitely won't impact the way the router or devices will work so that's all fine. Glad to hear you've got it all setup, do keep us posted on how you get on. Link to comment Share on other sites More sharing options...
Xierdan Posted October 1, 2021 Author Share Posted October 1, 2021 Things have been pretty smooth with everything since setup. I have done just a little QOS with my Xbox as well as Geofilter and the bandwidth allocation. Anyways, tonight twice the internet has just gone completely out on the R2, not my ISP’s end. Once it was while two tv’s were watching Netflix and while I was on my Xbox. Then just a few minutes ago with only one device on the network doing anything, just on Netflix. Maybe unrelated but I read on some threads you can disable the wifi on the R2 which may be useful? Really I just purchased the R2 for handling the game consoles, gaming pc’s wired connections. The Eero mesh setup works great for the wireless devices. Not sure if that would help fix these outtages. Also read to try disabling iPv6 (I don’t mind that at all since my ISP doesn’t support it yet), giving the R2 a reserved WAN IP, and setting DHCP release to 168 hours. Anything else I should try, and I guess which of these should I try first? Two outtages in one night might not seem like a lot. But prior to the R2 arriving, since the ISP gave us the eeros a year ago I have only had the internet go out once (besides when the power has gone out of course from a power line going down during a storm etc.) Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 1, 2021 Share Posted October 1, 2021 12 hours ago, Xierdan said: Things have been pretty smooth with everything since setup. I have done just a little QOS with my Xbox as well as Geofilter and the bandwidth allocation. Anyways, tonight twice the internet has just gone completely out on the R2, not my ISP’s end. Once it was while two tv’s were watching Netflix and while I was on my Xbox. Then just a few minutes ago with only one device on the network doing anything, just on Netflix. Maybe unrelated but I read on some threads you can disable the wifi on the R2 which may be useful? Really I just purchased the R2 for handling the game consoles, gaming pc’s wired connections. The Eero mesh setup works great for the wireless devices. Not sure if that would help fix these outtages. Also read to try disabling iPv6 (I don’t mind that at all since my ISP doesn’t support it yet), giving the R2 a reserved WAN IP, and setting DHCP release to 168 hours. Anything else I should try, and I guess which of these should I try first? Two outtages in one night might not seem like a lot. But prior to the R2 arriving, since the ISP gave us the eeros a year ago I have only had the internet go out once (besides when the power has gone out of course from a power line going down during a storm etc.) Sorry to hear that! Please do try the above steps you've mentioned, that's useful for troubleshooting issues like this. You could also disable the Wi-Fi on the R2, you'd then have to setup the Eero to have it's own SSID if you haven't already. Link to comment Share on other sites More sharing options...
Xierdan Posted October 1, 2021 Author Share Posted October 1, 2021 I tried to search for a topic of how to turn off the wifi on the R2, is there a knowledge base article on that? I also don’t know about the SSID thing. Is that within settings on DumaOS as well? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 1, 2021 Administrators Share Posted October 1, 2021 Just go to the R2 interface > Settings > WiFi > Disable WiFi. For the SSID Liam is referring to the WiFi name on the Eero, that is something you would configure on that, not the R2. Link to comment Share on other sites More sharing options...
Xierdan Posted October 1, 2021 Author Share Posted October 1, 2021 Thank you, I wasn’t sure if that would be on the Duma’s side or the Eero’s for the second bit. Since I will be disabling the wifi on the Duma shall I put the Eero’s back into normal mode instead of bridged? I will try this all when I get home from work later. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 1, 2021 Administrators Share Posted October 1, 2021 I assume the Eero is providing you WiFi now so I don't think you'll need to change anything on them specifically, leave them as they are for the moment if they're doing the job Link to comment Share on other sites More sharing options...
Xierdan Posted October 1, 2021 Author Share Posted October 1, 2021 Okay I have just gotten home from work and have disabled the wifi, disabled ipv6, changed the DHCP release from 12 hours to 168 hours, and made sure the Eero has it's SSID etc. set up on it's own again. Only thing I can't seem to find is how to do the "Dedicated/reserved WAN IP" I saw on some threads. If you would suggest me to do that. I am not sure what that even does I apologize for being a network noob. I see the LAN and WAN settings, but don't see anything like those phrases of "dedicated/reserved WAN IP". Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 1, 2021 Administrators Share Posted October 1, 2021 So in that scenario, you would take the Arris out of bridge mode. The Arris would then assign the R2 a local IP address, it would be this address you would set as static/reserved on the Arris itself - likely in LAN Settings. Link to comment Share on other sites More sharing options...
Xierdan Posted October 1, 2021 Author Share Posted October 1, 2021 I will do that and then I hope everything will be all good. Thanks again for your help. Will update if there are any other issues from here. Link to comment Share on other sites More sharing options...
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