RL317 Posted September 3, 2021 Share Posted September 3, 2021 Hi, haven't been here for a while as my internet has been busted and I haven't done anything online in terms of gaming, so I haven't felt the need to check for updates. Thought I'd just swing by and noticed there was a DumaOS 3.0 firmware upgrade so I wanted to sort it out before I switch ISP and hopefully get back to online gaming. I downloaded the latest firmware from the link here and went to install it, before I got some weird bug where the username/password screen kept flashing up without letting me proceed. I hit the reset button on the back of the router and apparently I was back on 2.1.3.29. I tried again and this time it took me to the new setup wizard, but now I can't proceed past the WiFi SSID and password setup screen. I keep everything the same, I press submit, my WiFi cuts out and nothing happens when it reloads. I tried changing the password and the same happened. I'm now stuck without internet access on the R1. Screenshot of the problem page is attached. Help asap please :) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 3, 2021 Administrators Share Posted September 3, 2021 When it cuts out you’ll need to reconnect to the WiFi using the new credentials to continue with the setup. May be easier to do it using a PC Link to comment Share on other sites More sharing options...
RL317 Posted September 3, 2021 Author Share Posted September 3, 2021 1 minute ago, Netduma Fraser said: When it cuts out you’ll need to reconnect to the WiFi using the new credentials to continue with the setup. May be easier to do it using a PC I didn't change anything mate, that's what I mean. I kept the SSID and password the same and clicking submit would make the WiFi drop out. It would then come back with no internet until I pressed submit again. I left it an hour and tried again, and suddenly the setup wizard changed asking me for a time zone this time. Seems like it's sorted itself out 🤔 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 5, 2021 Administrators Share Posted September 5, 2021 That's a weird one, might be because it was done using a mobile web browser, we wouldn't usually recommend doing it that way but do let us know if it happens again RL317 1 Link to comment Share on other sites More sharing options...
RL317 Posted September 6, 2021 Author Share Posted September 6, 2021 Yeah I just did it as I always have. It was a weird one indeed. The main thing is it's working now. Auto QoS setup, adblocker and connection benchmark features are cool! Ping assist still doesn't seem to work though? It's been like this since the DumaOS beta 🤔 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 6, 2021 Administrators Share Posted September 6, 2021 28 minutes ago, RL317 said: Yeah I just did it as I always have. It was a weird one indeed. The main thing is it's working now. Auto QoS setup, adblocker and connection benchmark features are cool! Ping assist still doesn't seem to work though? It's been like this since the DumaOS beta 🤔 Doesn't seem to work in what sense? Getting games above your ping value? If so it decides to allow/block based on the first ping response so if the ping goes up after it's been allowed it can't then be blocked Link to comment Share on other sites More sharing options...
RL317 Posted September 6, 2021 Author Share Posted September 6, 2021 4 hours ago, Netduma Fraser said: Doesn't seem to work in what sense? Getting games above your ping value? If so it decides to allow/block based on the first ping response so if the ping goes up after it's been allowed it can't then be blocked Idk, I had it set to 75ms on an old player host only game and it was allowing connections to Asia, South America, Japan and even New Zealand above 140ms. It was blocking certain other hosts just fine with the orange triangle symbol, but allowed others with the dot white circle at the same time. I rebooted the router and the game and it did the same between every lobby. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 6, 2021 Administrators Share Posted September 6, 2021 Did they all appear with the dashed circle? Next time you try it if you can grab the IDs and let us know we can take a look and see what might be happening Link to comment Share on other sites More sharing options...
RL317 Posted September 6, 2021 Author Share Posted September 6, 2021 No I meant separate players that were clearly alone because the matchmaking is so spread apart now lol (dead game). I'll see if I can replicate it next time I get on, and I'll grab some screenshots. Thought I did get one of the last 140ms host I found with the ping assist value of 75ms visible just above on the screen but apparently not! Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 7, 2021 Share Posted September 7, 2021 11 hours ago, RL317 said: No I meant separate players that were clearly alone because the matchmaking is so spread apart now lol (dead game). I'll see if I can replicate it next time I get on, and I'll grab some screenshots. Thought I did get one of the last 140ms host I found with the ping assist value of 75ms visible just above on the screen but apparently not! OK thanks, let us know how you get on. Link to comment Share on other sites More sharing options...
RL317 Posted September 10, 2021 Author Share Posted September 10, 2021 On 9/7/2021 at 12:15 PM, Netduma Liam said: OK thanks, let us know how you get on. Well I think my R1 has smoked some dodgy weed or something because it's acting a fool again. I got on to test ping assist and none of my preferences were saving, like auto ping host unticking itself or devices switching to apps on the QoS page. It even rebooted itself at one point. All seemed fine after since I connected straight back to PSN on my PS4, but it didn't give me an internet connection on my phone. My local phone IP was the same within the .100-250 range, and QoS was default with the bandwidth allocated equally as default and share excess was still ticked so there was no reason to be locked out... I reset to factory default settings as I could still access the GUI, and this time it got me stuck in that stupid password loop where changing it or keeping it the same and pressing submit would just make the WiFi drop out and come back 10 seconds later. I waited half an hour or so and it let me on, I got past the tour and went to change my settings back, but now the GUI was taking forever to load any page. Then suddenly it wouldn't load anything and would instead say "DumaOS not loaded yet. Don't worry we will redirect you shortly" every time I tried to load it and it was like that for an hour before I rebooted the R1, but now I can't even connect to it as it just says "obtaining IP address" and then "saved". 15 minutes later it was still doing that... Anyway, ping assist still failed as before. My geofilter was set around Europe with the custom tool thing, ping assist was lowered to 50ms, and strict mode was on. First attempt at finding a game and it allowed a Sri Lankan connection according to the IP: And one from Panama: I couldn't even ping the one in north Africa since it wouldn't react to me clicking on it, after great difficulty loading the ones above. I did see orange triangles elsewhere in the prelobby but they faded away as the game started, and these ones remained "ping assist allowed". Not sure I can bring myself to hit the factory default reset button and go through the password/WiFi drop out loop again. Edit: I was stupid enough to try again. It let me back on the GUI for two minutes, I skipped the tour, got to network settings just fine, then device manager took a minute to load and I couldn't load anything after that. Closed the browser, tried again and now my browser bar sees these two URLs alternative every half second WHAT? LMAO. Also I keep deleting it but this image below keeps posting itself as a dupe so just ignore it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 10, 2021 Administrators Share Posted September 10, 2021 I think a few of these issues can be down to using a mobile web browser for the interface, we've done zero optimization for this and that won't change as we now have the app. If you use the app instead Ping Assist should work better and you likely won't encounter the issues you have so far. Link to comment Share on other sites More sharing options...
RL317 Posted September 10, 2021 Author Share Posted September 10, 2021 9 hours ago, Netduma Fraser said: I think a few of these issues can be down to using a mobile web browser for the interface, we've done zero optimization for this and that won't change as we now have the app. If you use the app instead Ping Assist should work better and you likely won't encounter the issues you have so far. Well I did try the app but it just gave me some critical error and logged me out every time I tried to navigate to a different tab. Maybe it was a byproduct of the issue I was having with the router overall but I don't know. I was using the desktop version of the site anyway as the mobile version isn't really usable, and it still allowed me to connect to faraway players so that'd be no different to my issues with ping assist before when I used to set things up on my laptop. And these issues weren't present whatsoever using the pre-DumaOS software on mobile, where ping assist was flawless 🧐 I also encountered something else odd today. Because my usual traffic prio rules don't work on player hosted games (they prioritised the ports servers receive through instead), I set up new ones using something more appropriate and activated them which kicked in just fine, but the classified games preset showed packet traffic even though it was disabled: This doesn't make sense as classified games doesn't get involved if I use a much wider range of ports. In fact you'd expect to inverse to be true, since classified games would use a wider range of ports itself: Any ideas what's going on there? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 10, 2021 Administrators Share Posted September 10, 2021 Okay so for the TP issue did you already have the game or console online and then disable Classified Games? If so it makes sense that it still triggered as it was already active and so wouldn't cut off. For the Geo-Filter try this: Quit the game completely & turn off the console Remove device from the Geo-Filter Resync/flush the cloud from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up the game See if it adheres more to your settings then Link to comment Share on other sites More sharing options...
RL317 Posted September 11, 2021 Author Share Posted September 11, 2021 6 hours ago, Netduma Fraser said: Okay so for the TP issue did you already have the game or console online and then disable Classified Games? If so it makes sense that it still triggered as it was already active and so wouldn't cut off. For the Geo-Filter try this: Quit the game completely & turn off the console Remove device from the Geo-Filter Resync/flush the cloud from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up the game See if it adheres more to your settings then No, I had reset to factory defaults the night before so I changed some settings (like my geofilter polygon, real bandwidth numbers etc.) so I'd switched off classified games before the PS4 was even registered on the router last night. I got back on last night, added the console to the geofilter and, after a temporary brainfart, set up my old 3074 to 30000-60000 traffic prio rule before realising halfway through a game it wasn't working because it's relevant to recent CoDs played on servers. As you'll see nothing had been prioritised at this point: So when the game was finished I set up a wider placeholder range of 3074 to 1-65535 just to double check all was working fine after those recent issues, and then I narrowed it down each game until I could find out if any ports other than 3074 were in use on the other end. It was working just fine: I continued to narrow it down from either side and when I set up one for the ports 3000-5000, classified games kicked into life before my rules did... Very odd 😅 I will try flushing the cloud tomorrow though. I did try using just the custom polygon tool with 0 ping assist earlier and everyone outside it was flagged as a triangle so it worked flawlessly in that regard. The only outlier on the geofilter was that weird icon that appears in Africa which shows a local 192.168 IP and <10ms when you ping it, but I think we spoke about that some time ago and it doesn't appear to be an issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 11, 2021 Administrators Share Posted September 11, 2021 That is weird, if you refresh the QoS page does the toggle for Classified Games still appear off or does it switch on again? Either it's not disabling properly or for some reason it's showing the prioritized packets for the rules you created there instead. Great to hear about Geo! Yeah that icon is nothing to worry about! Link to comment Share on other sites More sharing options...
RL317 Posted September 16, 2021 Author Share Posted September 16, 2021 Sorry for the late reply mate. Refreshing the QoS page doesn't enable classified games but it'll still be racking up prioritised packets. In fact I rebooted the router at one point while the game was still open, the packet counts were cleared to 0 as usual, I reconnected to online services, found a lobby and then it started again. Classified games was disabled throughout! A couple of days ago I switched back to a CoD played on servers, set up my 3074:30000-50000 rule again and it worked fine. Classified games still had the prioritised packet counts up there after playing the older CoD again, but the red light wasn't kicking in and the count wasn't increasing while those for my custom rule did. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 16, 2021 Administrators Share Posted September 16, 2021 Definitely sounds like its got it a bit backwards and showing it on the wrong rule, I'll make a bug ticket for this so we can take a look. RL317 1 Link to comment Share on other sites More sharing options...
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