rockstars_homework Posted August 29, 2021 Share Posted August 29, 2021 Hello community. I’m currently unable to play Warzone when connected to the XR500. When I boot up the game I stay stuck on the “Checking for update” screen forever. When I connect straight to the Virgin Hub, the fake boots with no problem. This has never happened before, it’s been going on like this for the past few days. These are the steps I’ve taken to try and solve the issue. Hard reset the xr500 and router back to factory settings, downgraded the firmaware on xr500, dmz the console, Upgraded to latest software. after doing all of these a few times, I still cannot connect to warzone. this is the setup, Virgin router, xr500, ps5 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 29, 2021 Administrators Share Posted August 29, 2021 Do you have the Geo-Filter active? That would be the most likely cause. If you do, disable it and see if you can connect Link to comment Share on other sites More sharing options...
rockstars_homework Posted August 29, 2021 Author Share Posted August 29, 2021 5 minutes ago, Netduma Fraser said: Do you have the Geo-Filter active? That would be the most likely cause. If you do, disable it and see if you can connect I have disabled and enabled it a few times before always restarting the console when doing so, it still didn’t work. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 29, 2021 Administrators Share Posted August 29, 2021 Are you using Adblocker or Traffic Controller? Link to comment Share on other sites More sharing options...
rockstars_homework Posted August 29, 2021 Author Share Posted August 29, 2021 1 hour ago, Netduma Fraser said: Are you using Adblocker or Traffic Controller? No I don’t use either of those Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 29, 2021 Administrators Share Posted August 29, 2021 Did you change any settings or anything on your network prior to the issue occurring? Did you have the router in the DMZ of the hub? It's possible that IP has changed and you may need to redo it to get it working Link to comment Share on other sites More sharing options...
rockstars_homework Posted August 29, 2021 Author Share Posted August 29, 2021 1 hour ago, Netduma Fraser said: Did you change any settings or anything on your network prior to the issue occurring? Did you have the router in the DMZ of the hub? It's possible that IP has changed and you may need to redo it to get it working No setting were changed, I’ve checked the IP address on all the devices, they’re all correct. I’ve also reset all settings back to factory and nothing changed. I’ve really ran out of ideas as I can’t see what could be causing this Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 29, 2021 Administrators Share Posted August 29, 2021 Set NAT to Open in WAN Settings, that relaxes the firewall so if anything is being blocked that should help Link to comment Share on other sites More sharing options...
rockstars_homework Posted August 30, 2021 Author Share Posted August 30, 2021 19 hours ago, Netduma Fraser said: Set NAT to Open in WAN Settings, that relaxes the firewall so if anything is being blocked that should help I’ll give that one a go now Link to comment Share on other sites More sharing options...
rockstars_homework Posted September 4, 2021 Author Share Posted September 4, 2021 On 8/29/2021 at 8:40 PM, Netduma Fraser said: Set NAT to Open in WAN Settings, that relaxes the firewall so if anything is being blocked that should help Still not working, what else is there I can do? I’ve been unable to use the router for about a week now Link to comment Share on other sites More sharing options...
rockstars_homework Posted September 5, 2021 Author Share Posted September 5, 2021 On 8/29/2021 at 8:40 PM, Netduma Fraser said: Set NAT to Open in WAN Settings, that relaxes the firewall so if anything is being blocked that should help Can I get a reply? Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 6, 2021 Share Posted September 6, 2021 On 9/4/2021 at 4:55 PM, rockstars_homework said: Still not working, what else is there I can do? I’ve been unable to use the router for about a week now Is it just CoD that you're getting this issue in, are you able to play other games? Is the VM hub in modem mode, or is it in router mode? Link to comment Share on other sites More sharing options...
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