roberb Posted August 15, 2021 Posted August 15, 2021 I updated my XR1000 to 1.0.0.58 and now Duma OS does not load in Chrome, which is the browser I like using, it just stays waiting. I can open Duma OS in MS Edge.
Administrators Netduma Fraser Posted August 15, 2021 Administrators Posted August 15, 2021 What does it show when you try to access it using Chrome? Good suggestion above
roberb Posted August 15, 2021 Author Posted August 15, 2021 I did clear cache, history, cookies. Still not able to access. It just stays waiting with circle going around. And sometimes it gives me a Missing JSON response error after a couple of minutes waiting. Works fine, for what I can see, in Edge.
Administrators Netduma Fraser Posted August 15, 2021 Administrators Posted August 15, 2021 Did you factory reset after the upgrade? If not please do that as it's recommended to help clear any issues caused by remnants of the previous version, then see if it works.
roberb Posted August 16, 2021 Author Posted August 16, 2021 I did factory reset, did not work with Chrome, gave me the JSON error. MS Edge works. I used 192.168.. to login. So I tried www.routerlogin.net in Chrome and it worked, but if I try 192.168.. it does not. Beats me.
Netduma Liam Posted August 16, 2021 Posted August 16, 2021 3 minutes ago, roberb said: I did factory reset, did not work with Chrome, gave me the JSON error. MS Edge works. I used 192.168.. to login. So I tried www.routerlogin.net in Chrome and it worked, but if I try 192.168.. it does not. Beats me. That's odd, I'd suggest clearing cache on both browsers, it's likely causing confusion after the factory reset, hence the JSON error.
roberb Posted August 16, 2021 Author Posted August 16, 2021 Clear cahe on both browsers, Chorme still only works with routerlogin.net not using 192.168..I do not know why. But at least is working with routerlogin; Edge works fine with both.
Netduma Liam Posted August 16, 2021 Posted August 16, 2021 Just now, roberb said: Clear cahe on both browsers, Chorme still only works with routerlogin.net not using 192.168..I do not know why. But at least is working with routerlogin; Edge works fine with both. That's bizarre, if you hit F12 in Chrome, then in the network tab tick 'Disable Cache', then navigate to 192.168.1.1 does it then load?
roberb Posted August 16, 2021 Author Posted August 16, 2021 Just tried and does not work, keeps waiting.
Newfoundland Posted August 16, 2021 Posted August 16, 2021 Any other browsers to check its working? If all else fails sometimes it’s worth overwriting the firmware using the manual method followed by a reset. Set up as new, don’t use a saved profile. Test.
roberb Posted August 16, 2021 Author Posted August 16, 2021 1 hour ago, Newfie said: Any other browsers to check its working? If all else fails sometimes it’s worth overwriting the firmware using the manual method followed by a reset. Set up as new, don’t use a saved profile. Test. It works fine in MS Edge, just Chrome giving problems🙄
Netduma Liam Posted August 17, 2021 Posted August 17, 2021 12 hours ago, roberb said: It works fine in MS Edge, just Chrome giving problems🙄 Is it the same if you use an Incognito Window?
roberb Posted August 19, 2021 Author Posted August 19, 2021 Yes, it is the same does not work with 192
Netduma Liam Posted August 19, 2021 Posted August 19, 2021 4 minutes ago, roberb said: Yes, it is the same does not work with 192 Are you using the default IP of 192.168.1.1 or have you changed it?
roberb Posted August 19, 2021 Author Posted August 19, 2021 It is the default 192.168.1.1 and this works with MS Edge. Chrome only works using routerloging.net not with 192.168.1.1
Administrators Netduma Fraser Posted August 19, 2021 Administrators Posted August 19, 2021 That really doesn't make much sense, there is no difference in the interface between URLs. Do you have an Anti-virus/Firewall on the PC?
roberb Posted August 20, 2021 Author Posted August 20, 2021 I turned the antivirus and firewall and still did not work on 192.168, I do not know what is going on, I'll just use Edge
Netduma Liam Posted August 20, 2021 Posted August 20, 2021 9 hours ago, roberb said: I turned the antivirus and firewall and still did not work on 192.168, I do not know what is going on, I'll just use Edge Can you send a screenshot of your Chrome browser when you try to access the interface via the IP.
roberb Posted August 20, 2021 Author Posted August 20, 2021 Attached 2 screenshots;; one when i tried 192.168.1.1 the other trying with routerlogin.net
Administrators Netduma Fraser Posted August 20, 2021 Administrators Posted August 20, 2021 When accessing via the IP right click the page, go to inspect element, go to the Network tab and click disable cache. Then go to the Console tab, hold the browser refresh button, choose the hard reload and empty cache option then take a screenshot of the whole page including the console tab please.
Administrators Netduma Fraser Posted August 20, 2021 Administrators Posted August 20, 2021 Sorry, can you get a screenshot with the Console tab instead of the Network tab please
roberb Posted August 20, 2021 Author Posted August 20, 2021 no problem, attached 2 shots so I could get all the console lines.
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