headstruck Posted August 13, 2021 Share Posted August 13, 2021 Hi, I'm currently running the R2 as a router attached to the modem, with an XR1000 serving as an AP on the other side of the house. On the device manager panel it constantly goes online and offline, but devices are somewhat "fine". Checking the logs, it looks like a constant spam of "DHCP old event" followed by a "DHCP lease change" is causing this. I've been looking around the logs since a few of our devices have been disconnecting at odd times, and the logs on the XR1000 do show a disconnection at around the same time as what the household members reported a couple days ago, could this be related? Logs from the R2: Spoiler Fri Aug 13 22:38:06 2021 user.debug com.netdumasoftware.devicemanag: Marking device that is marked 10.0.0.220 13 28. Fri Aug 13 22:38:05 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:04 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:03 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:02 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:02 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:02 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:02 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:02 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:02 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:02 2021 user.info com.netdumasoftware.neighwatch: DHCP lease change. Fri Aug 13 22:38:02 2021 user.info com.netdumasoftware.neighwatch: DHCP old event. Fri Aug 13 22:38:02 2021 daemon.info dnsmasq-dhcp[4011]: read /etc/ethers - 0 addresses Fri Aug 13 22:38:02 2021 daemon.info dnsmasq[4011]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses Fri Aug 13 22:38:02 2021 daemon.info dnsmasq[4011]: read /tmp/hosts/odhcpd - 3 addresses Fri Aug 13 22:38:02 2021 daemon.info dnsmasq[4011]: read /etc/hosts - 4 addresses Fri Aug 13 22:38:02 2021 user.notice com.netdumasoftware.neighwatch: Unknown DHCP event 'remove' Logs from the XR1000: Spoiler [Time synchronized with NTP server] Friday, Aug 13,2021 01:30:02 [Internet connected] IP address: 10.0.0.220, Friday, Aug 13,2021 01:30:02 [Internet disconnected] Friday, Aug 13,2021 01:29:57 [Time synchronized with NTP server] Thursday, Aug 12,2021 19:29:59 [Internet connected] IP address: 10.0.0.184, Thursday, Aug 12,2021 19:29:59 [Time synchronized with NTP server] Thursday, Aug 12,2021 13:29:58 [Internet connected] IP address: 10.0.0.184, Thursday, Aug 12,2021 13:29:58 [Time synchronized with NTP server] Thursday, Aug 12,2021 07:29:59 [Internet connected] IP address: 10.0.0.184, Thursday, Aug 12,2021 07:29:59 [Time synchronized with NTP server] Thursday, Aug 12,2021 01:29:59 [Internet connected] IP address: 10.0.0.184, Thursday, Aug 12,2021 01:29:58 [Initialized, firmware version: V1.0.0.58_1.0.44] Thursday, Aug 12,2021 01:29:54 [Internet disconnected] Thursday, Aug 12,2021 01:29:53 Either way, some devices are randomly disconnecting even when connected to the R2 and not the XR1000 so I'm not sure where to go from here. I've given the XR1000 a reserved address via DHCP and apparently my laptop (which isn't even connected to LAN) has the exact same IP address and is showing up as being connected via LAN. Is the LAN behaviour expected from this setup, where it's connected via AP? I know for a fact the duplicate IP addresses isn't normal, and the laptop doesn't have a reserved IP address given to it either. Thanks for any help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 13, 2021 Administrators Share Posted August 13, 2021 I've PM'd you, please try that and let me know your feedback Link to comment Share on other sites More sharing options...
headstruck Posted August 13, 2021 Author Share Posted August 13, 2021 36 minutes ago, Netduma Fraser said: I've PM'd you, please try that and let me know your feedback The XR1000 device is still being disconnected randomly, but there's no conflicting LAN IPs anymore as far as I can see. It also shows that no devices are connected to WiFi, when there definitely are. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 13, 2021 Administrators Share Posted August 13, 2021 Is the XR still in AP mode? Does the log show anything different now when the XR disconnects? How long is it before the wireless devices reconnect? Have you disabled the WiFi on the R1 and therefore all wireless devices connecting to the XR? If so that makes sense as it can't detect they're connected to WiFi properly as technically they're connected to the XR which is via ethernet so that's what it detects them as being also. Link to comment Share on other sites More sharing options...
headstruck Posted August 14, 2021 Author Share Posted August 14, 2021 1 hour ago, Netduma Fraser said: Is the XR still in AP mode? Does the log show anything different now when the XR disconnects? How long is it before the wireless devices reconnect? Have you disabled the WiFi on the R1 and therefore all wireless devices connecting to the XR? If so that makes sense as it can't detect they're connected to WiFi properly as technically they're connected to the XR which is via ethernet so that's what it detects them as being also. XR is still in AP mode, nothing has changed. Logs are the same on it too, disconnect/reconnect alongside NTP stuff exactly like how the logs were in the original post. WiFi is also enabled on the R2, and even though my phone and laptop is connected via the XR, it still doesn't show that those devices are connected. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 14, 2021 Administrators Share Posted August 14, 2021 Interesting, as your XR upgraded to the latest firmware could you factory reset that and then set it back to AP mode and see if it is more stable? As in it doesn't show them on the R2 at all, even offline? Link to comment Share on other sites More sharing options...
headstruck Posted August 18, 2021 Author Share Posted August 18, 2021 On 8/14/2021 at 12:26 PM, Netduma Fraser said: As in it doesn't show them on the R2 at all, even offline? It shows almost everything as offline excluding a few devices, but even devices that are clearly connected (and working, temporarily) show as offline. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 18, 2021 Administrators Share Posted August 18, 2021 49 minutes ago, headstruck said: It shows almost everything as offline excluding a few devices, but even devices that are clearly connected (and working, temporarily) show as offline. Is that for devices just connected to the XR or directly to the R2 as well? If they're connected via the XR it makes more sense why that might occur Link to comment Share on other sites More sharing options...
headstruck Posted August 23, 2021 Author Share Posted August 23, 2021 On 8/18/2021 at 9:13 PM, Netduma Fraser said: Is that for devices just connected to the XR or directly to the R2 as well? If they're connected via the XR it makes more sense why that might occur Both by the looks of things, but there's no way to tell - before the update you gave me, devices connected via the XR were fine, but both versions still have that disconnection issue. Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 24, 2021 Share Posted August 24, 2021 15 hours ago, headstruck said: Both by the looks of things, but there's no way to tell - before the update you gave me, devices connected via the XR were fine, but both versions still have that disconnection issue. Have you reserved an IP address for the XR? It's possible a DHCP lease change is what's causing this strange behaviour. Link to comment Share on other sites More sharing options...
headstruck Posted September 12, 2021 Author Share Posted September 12, 2021 On 8/24/2021 at 11:00 AM, Netduma Liam said: Have you reserved an IP address for the XR? It's possible a DHCP lease change is what's causing this strange behaviour. Yep, that's the first thing that I did after setting up the R2. It's still on and off by the way. We have a couple of new Virgin TV 360 boxes that are constantly disconnecting in the mornings (or in the middle of the night before the morning) and requiring to be fully rebooted to start working again. The XR1000 has logs of "Internet connected" alongside NTP sync logs every 6 hours, could that be related perhaps? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 12, 2021 Administrators Share Posted September 12, 2021 Could you provide the overall log so we can have a look? Link to comment Share on other sites More sharing options...
headstruck Posted September 13, 2021 Author Share Posted September 13, 2021 5 hours ago, Netduma Fraser said: Could you provide the overall log so we can have a look? Of the XR1000, R2 or both? I'll send both later tomorrow anyway. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13, 2021 Administrators Share Posted September 13, 2021 Both will be fine, thank you! Link to comment Share on other sites More sharing options...
headstruck Posted September 13, 2021 Author Share Posted September 13, 2021 3 hours ago, Netduma Fraser said: Both will be fine, thank you! Sent you a PM with both logs Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13, 2021 Administrators Share Posted September 13, 2021 Thanks for the logs, I can't see anything that shouts out too much on the R2. On the R2 LAN Settings, set the DHCP pool so that the IPs you have given the devices are outside of the range and see if it is better. For example, range = .2 - .250 change to .50 - .250 and ensure devices have an IP between .2 & .49. Was that the entirety of the XR log? I imagine so given its in AP mode so it's not doing much. Link to comment Share on other sites More sharing options...
headstruck Posted September 13, 2021 Author Share Posted September 13, 2021 5 minutes ago, Netduma Fraser said: Thanks for the logs, I can't see anything that shouts out too much on the R2. On the R2 LAN Settings, set the DHCP pool so that the IPs you have given the devices are outside of the range and see if it is better. For example, range = .2 - .250 change to .50 - .250 and ensure devices have an IP between .2 & .49. Was that the entirety of the XR log? I imagine so given its in AP mode so it's not doing much. Yep, that's the entirety of it. I just set the DHCP pool to .50 - .200, since I have a few reservations on .2 - .10 with the AP (XR1000) on .220 - should this be fine? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13, 2021 Administrators Share Posted September 13, 2021 Yes that should be fine, let us know how you get on with that! Link to comment Share on other sites More sharing options...
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