XeyaI Posted August 2, 2021 Share Posted August 2, 2021 Hello, having some issues with my xr1000 today. The webpage was not loading earlier throwing an error message at me so i rebooted the router but it seems to have factory reset itself, when i tried to load my backup it would not do anything just reset itself again making me do it all manually. Once i got it up and running again i noticed upnp was not working correctly and qos was doing its own thing turning on and off when it feels like not sure whats going on Any ideas whats happening? Also any update on a firmware update for the xr1000 as this has happened to me once before but it wasnt this bad. Thanks for the help. Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 3, 2021 Share Posted August 3, 2021 What firmware version are you running currently? With regards to QoS, where are you seeing that it's turning itself off and on? Do you have Congestion Control set to 'Always' or 'Auto-enable'? Link to comment Share on other sites More sharing options...
XeyaI Posted August 3, 2021 Author Share Posted August 3, 2021 Running on the latest .52 firmware. qos is set to auto enable. When sitting at ps5 dashboard i can see the red lights turning on and off and when i run a speed test sometimes its my full connection and sometimes its what qos limits it to. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 3, 2021 Administrators Share Posted August 3, 2021 How did you reboot the router initially, by pulling the power? What is the model of the modem the XR is connected to? Are you using Armor on the XR? Link to comment Share on other sites More sharing options...
XeyaI Posted August 3, 2021 Author Share Posted August 3, 2021 No i did not pull the cord i used the button on the back as the software refused to open. Im using a virgin media superhub in modem mode and i am not using armor. Not sure whats going on but ever since it reset itself i have had wifi dropouts and ping/packet loss issues in games. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 3, 2021 Administrators Share Posted August 3, 2021 Okay so I have a V hub as well, I find it can be a bit unstable in modem mode, I'd recommend you put that in router mode, then reboot the XR from the interface incase the button reboot didn't complete properly. Then copy the WAN IP from the XR system Information page, set that as static on the V hub and put it in the hub DMZ, then see if it is any better. Link to comment Share on other sites More sharing options...
XeyaI Posted August 3, 2021 Author Share Posted August 3, 2021 I can try that. Any news on an update for the xr1000? This has happened with 2 different vm superhubs but last time was not as bad. Other then that it has been working flawlessly. Strange that something happened to cause this Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 3, 2021 Administrators Share Posted August 3, 2021 We are working on a new version and it shouldn't be too much longer before we can release it Link to comment Share on other sites More sharing options...
XeyaI Posted August 3, 2021 Author Share Posted August 3, 2021 Okay thanks for all the replies Link to comment Share on other sites More sharing options...
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