haz0ld Posted July 29, 2021 Posted July 29, 2021 Hello all, I had a new virgin hub 4 installed today so I put it in modem mode, factory reset my r2 and reconnected it however I don't have an Internet connection (the Internet light on the router isn't on). I managed to set it up using 192.168.77.1 and disabled IPv6 however it says wan ip is disconnected :( Any help is appreciated, many thanks!
Administrators Netduma Fraser Posted July 29, 2021 Administrators Posted July 29, 2021 Hey, welcome to the forum! Give the R2 a reboot from the interface, wait 2 minutes before connecting to it and you should then have internet
haz0ld Posted July 29, 2021 Author Posted July 29, 2021 Sadly Fraser that hasn't worked, anything else I can give a go?
Administrators Netduma Fraser Posted July 29, 2021 Administrators Posted July 29, 2021 Can you take the V hub out of modem mode and put back into router mode, give the R2 a reboot and see if it works? I've always found the modem mode to be a bit finnicky
Netduma Liam Posted July 30, 2021 Posted July 30, 2021 1 hour ago, haz0ld said: It doesn't seem to have a connection still In the R2 interface, go to System Information and look at Network Status, does the R2 have a WAN IP?
Shah_Tha_Sharq Posted July 31, 2021 Posted July 31, 2021 From the picture above shouldn't the wan light be ON if its connected properly?
Administrators Netduma Fraser Posted July 31, 2021 Administrators Posted July 31, 2021 2 hours ago, Shah_Tha_Sharq said: From the picture above shouldn't the wan light be ON if its connected properly? If it was getting an IP I'd expect so. On 7/30/2021 at 9:25 AM, haz0ld said: It doesn't seem to have a connection still Are you using the ethernet cable we provided? If so can you try another cable and see if that works please?
Recommended Posts
Archived
This topic is now archived and is closed to further replies.