Wolfofwestoz Posted July 29, 2021 Share Posted July 29, 2021 All of a sudden when I turned on my ps5 the other night the r2 wouldn't connect to the internet. I have tried all the troubleshooting I have found and have had no success getting it to work. Would greatly appreciate some help. Thanks Link to comment Share on other sites More sharing options...
Deemc Posted July 29, 2021 Share Posted July 29, 2021 The same has just happened to me also tried all the troubleshooting Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 29, 2021 Share Posted July 29, 2021 Welcome to the forum guys! Are you both able to access the DumaOS interface? Is the NetdumaR2 Wi-Fi network still visible and can you connect to it? Link to comment Share on other sites More sharing options...
Shah_Tha_Sharq Posted July 29, 2021 Share Posted July 29, 2021 Same issue guys mine seems to be boot looping. 😭 Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 29, 2021 Share Posted July 29, 2021 52 minutes ago, Shah_Tha_Sharq said: Same issue guys mine seems to be boot looping. 😭 I see you've created your own topic, I'll respond to you there! Link to comment Share on other sites More sharing options...
Deemc Posted July 29, 2021 Share Posted July 29, 2021 6 hours ago, Netduma Liam said: Welcome to the forum guys! Are you both able to access the DumaOS interface? Is the NetdumaR2 Wi-Fi network still visible and can you connect to it? Not can access it. Network is visible but won’t let me connect to it. Thanks for the reply Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 29, 2021 Administrators Share Posted July 29, 2021 41 minutes ago, Deemc said: Not can access it. Network is visible but won’t let me connect to it. Thanks for the reply Follow the password conversion method here and see if that allows you to connect http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work Link to comment Share on other sites More sharing options...
Deemc Posted July 29, 2021 Share Posted July 29, 2021 8 hours ago, Netduma Liam said: Welcome to the forum guys! Are you both able to access the DumaOS interface? Is the NetdumaR2 Wi-Fi network still visible and can you connect to it? Not can access it. Network is visible but won’t let me connect Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 29, 2021 Administrators Share Posted July 29, 2021 19 minutes ago, Deemc said: Not can access it. Network is visible but won’t let me connect Did my suggestion above help? Link to comment Share on other sites More sharing options...
Deemc Posted July 29, 2021 Share Posted July 29, 2021 Got on to the dashboard. Now the router keeps cutting in and out. Any suggestions? Do I need an update? Also get this Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 29, 2021 Administrators Share Posted July 29, 2021 Disable WiFi on the router, apply, reboot from the interface, wait 2 minutes then enable WiFi on the router, apply, reboot from the interface, wait 2 minutes then access and see if it is better. What devices/services did you try to add? More than one on the same device? Link to comment Share on other sites More sharing options...
Deemc Posted July 29, 2021 Share Posted July 29, 2021 Will try tomorrow thanks for your help. I appreciate it Link to comment Share on other sites More sharing options...
Wolfofwestoz Posted August 3, 2021 Author Share Posted August 3, 2021 On 7/29/2021 at 6:41 PM, Netduma Liam said: Welcome to the forum guys! Are you both able to access the DumaOS interface? Is the NetdumaR2 Wi-Fi network still visible and can you connect to it? No I am not able to connect at all. Power lights come on the router still but I am not able to connect at all. Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 3, 2021 Share Posted August 3, 2021 9 hours ago, Wolfofwestoz said: No I am not able to connect at all. Power lights come on the router still but I am not able to connect at all. Are you connected to the R2 via ethernet or Wi-Fi? Could you please do the following while connected to the R2 via ethernet (Windows Only): Hit Winkey + R and enter cmd In the command prompt that appears ipconfig Send over a screenshot of the output. Link to comment Share on other sites More sharing options...
Wolfofwestoz Posted August 14, 2021 Author Share Posted August 14, 2021 On 7/29/2021 at 11:41 AM, Netduma Liam said: Welcome to the forum guys! Are you both able to access the DumaOS interface? Is the NetdumaR2 Wi-Fi network still visible and can you connect to it? No I am not able to connect at all. Power lights come on the router still but I am not able to connect at all. Sorry for the delayed reply, yea still nothing at all unfortunately! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 14, 2021 Administrators Share Posted August 14, 2021 No worries, could you follow Liams steps above please? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.