XR500 doesent give me full download and upload speed

[Iceboy]

Hey guys I have a XR500 together with the fritzbox and since today my XR500 doesent give me my full download and upload speed no more. Instead of 100 down and 40 up

I get 9 Down and 8 up.

With my Fritzbox I still get 100 down and 40 up.

I updated my Fritzbox firmware today so that might be related.

Fritzbox + XR500 combo

- When connected to Fritzbox i have full internet speed

- With XR500 only 9 mbits download though (max connection 100 down 40 up)

- Share excess is active

- QoS When priority is detected, both on 70% perfect

 

[Netduma Fraser]

Hey, welcome to the forum!

Give the XR a reboot and then re-test it, may just need a reboot to account for the new fritz firmware

[Iceboy]

Tried that already and I also tried a factory reset and it didnt help 😕

[Bert]

Check link speed in the Fritzbox menu and XR500 menu. It should say 1000m/full, if it says 10 mbit then you need to replace the cable.

 

If your LAN cable is damaged it will usually fall back to 100 mbit, but even more damage it will fall back to 10 mbit.

 

 

[Netduma Fraser]

Good advice, let us know the results of that! For XR500 change Device Manager to table view to see link speed

[Iceboy]

55 minutes ago, Bert said:

Check link speed in the Fritzbox menu and XR500 menu. It should say 1000m/full, if it says 10 mbit then you need to replace the cable.

 

If your LAN cable is damaged it will usually fall back to 100 mbit, but even more damage it will fall back to 10 mbit.

 

 

The advice helped the problem is solved thank you for the quick help