Administrators Netduma Fraser Posted July 11, 2021 Administrators Share Posted July 11, 2021 Try all these commands in sequence, see if the unknown network goes away and whether the device then appears online ipconfig /release ipconfig /renew netsh winsock reset netsh int ip reset ipconfig /flushdns ipconfig /registerdns netsh int tcp set heuristics disabled netsh int tcp set global autotuninglevel=disabled netsh int tcp set global rss=enabled netsh int tcp show global Link to comment Share on other sites More sharing options...
maxlangevin Posted July 11, 2021 Author Share Posted July 11, 2021 Still offline/unknown network- for the last command, it appears it was information, I will put the screenshot below. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 11, 2021 Administrators Share Posted July 11, 2021 Thanks for trying. This will be a hard one to reproduce I think, are you on Windows 11 by chance? Can you provide the log from the System Information page please? Link to comment Share on other sites More sharing options...
maxlangevin Posted July 11, 2021 Author Share Posted July 11, 2021 I am on Windows 10, and yeah I've been scratching my head on this one as well. I exported the logs, but is it safe to post the whole log file publicly? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 11, 2021 Administrators Share Posted July 11, 2021 As your modem is in router mode it won't show your public IP so its safe to do so. Could you put the R2 WAN IP in the modem DMZ? I doubt it will solve the issue but would be good for open NAT purposes anyway Link to comment Share on other sites More sharing options...
maxlangevin Posted July 11, 2021 Author Share Posted July 11, 2021 I added the WAN IP to the modem DMZ. Is there any additional configuration that needs to be done under DHCP? Right now it looks like it's just on but nothing has been modified. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 11, 2021 Administrators Share Posted July 11, 2021 No that's all, sorry I mean the log file from the System Information page on the R2 interface Link to comment Share on other sites More sharing options...
maxlangevin Posted July 11, 2021 Author Share Posted July 11, 2021 Here it is, my bad! hehe log-1626039553153.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 11, 2021 Administrators Share Posted July 11, 2021 Thanks for that, is the MAC address of the device 96:d7:42:7d:e4:c6? Link to comment Share on other sites More sharing options...
maxlangevin Posted July 11, 2021 Author Share Posted July 11, 2021 Nope, it is: E0:D5:5E:AE:4B:FE (again, not sure if this is safe, let me know if it's not, I can remove it after) Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 12, 2021 Share Posted July 12, 2021 13 hours ago, maxlangevin said: Nope, it is: E0:D5:5E:AE:4B:FE (again, not sure if this is safe, let me know if it's not, I can remove it after) OK, there's logs of it requesting a new IP which is interesting. If you reserve an IP for the PC from the DumaOS interface, does it then appear as online? Link to comment Share on other sites More sharing options...
maxlangevin Posted July 17, 2021 Author Share Posted July 17, 2021 Unfortunately not. All devices are appearing as offline again. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 17, 2021 Administrators Share Posted July 17, 2021 24 minutes ago, maxlangevin said: Unfortunately not. All devices are appearing as offline again. I've sent you a PM Link to comment Share on other sites More sharing options...
maxlangevin Posted July 19, 2021 Author Share Posted July 19, 2021 Well, looking good so far! Amazing! Netduma Liam 1 Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 19, 2021 Share Posted July 19, 2021 8 hours ago, maxlangevin said: Well, looking good so far! Amazing! Thanks for letting us know, give us a heads up if there's any changes. Link to comment Share on other sites More sharing options...
R3M!X Posted March 13, 2022 Share Posted March 13, 2022 Looks like this was resolved. Can you share what you did to fix the issue? I have the same problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2022 Administrators Share Posted March 13, 2022 9 minutes ago, R3M!X said: Looks like this was resolved. Can you share what you did to fix the issue? I have the same problem. It was a firmware but .394 supersedes that now - is this on the R2 you're having the issue? Link to comment Share on other sites More sharing options...
R3M!X Posted March 13, 2022 Share Posted March 13, 2022 1 minute ago, Netduma Fraser said: It was a firmware but .394 supersedes that now - is this on the R2 you're having the issue? Negative, Im on the XR500. The latest firmware. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2022 Administrators Share Posted March 13, 2022 1 hour ago, R3M!X said: Negative, Im on the XR500. The latest firmware. The DumaOS version on that isn't as up to date but the next update will make it a lot more recent and should be resolved in that Link to comment Share on other sites More sharing options...
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