Vipeeeer Posted June 22, 2021 Share Posted June 22, 2021 Hi I’ve moved to zen now no more virus media for me I have a Fritzbox7530 any idea how to connect the gaming router as I’ve plugged it all in but no internet connection comes through on the xr500 even though the lights are on Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 22, 2021 Share Posted June 22, 2021 Do you know if Zen require any PPPoE information? If so you'll need to enter this in the XR500s WAN Setup. Link to comment Share on other sites More sharing options...
Vipeeeer Posted June 22, 2021 Author Share Posted June 22, 2021 8 hours ago, Netduma Liam said: Do you know if Zen require any PPPoE information? If so you'll need to enter this in the XR500s WAN Setup. Managed to set it up by simply connecting the routers up and doing the lan setup, everything is good so far Netduma Fraser and Netduma Liam 2 Link to comment Share on other sites More sharing options...
Vipeeeer Posted June 25, 2021 Author Share Posted June 25, 2021 On 6/22/2021 at 8:31 PM, Vipeeeer said: Managed to set it up by simply connecting the routers up and doing the lan setup, everything is good so far So I’ve been getting packet loss frequently but the latency is still very good, is there anything I can do? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2021 Administrators Share Posted June 25, 2021 Are ALL devices connected to the XR? Are you using QoS? You'll need to copy the WAN IP from the System Information page and put that into the DMZ on the fritzbox and that should help as well Link to comment Share on other sites More sharing options...
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