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XR1000 PS4 connection issues


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Posted

My PS5 is set up in DMZ and 3 of my daughters are all using 2.4GHz WiFi on there PS4 and they keep getting kicked out of games and party chat(says the password is wrong when I know it's not). I've owned every product of the DumaOS and the XR1000 is the only one that has giving me problems. Using an MB8600 modem.

 

any help would be appreciated

  • Administrators
Posted

Hey, welcome to the forum!

Are their consoles added to the Geo-Filter at all? For Open NAT on multiple devices it's best not to use the DMZ and instead either rely on UPnP or change the NAT option to Open in WAN settings, that may resolve the issues they're having.

Posted

Just my console the ps5 is added to the geo-filter & it's just my PS5 in dmz & i should disable that? I'm running an ethernet btw

  • Administrators
Posted

Yes I'd suggest disabling that and see if that resolves the issues they're having. An Open NAT doesn't necessarily mean a better connection, it just increases the amount of people you can connect to but wouldn't cause any issues if you had a moderate NAT.

Posted

Yes it is the XR1000 & we do live in an apartment. Funny thing is we never had this problem till I got XR1000(owned all there previous models). I don't see 161 for 5GHz.

Posted
1 hour ago, NeoReaper82 said:

Yes it is the XR1000 & we do live in an apartment. Funny thing is we never had this problem till I got XR1000(owned all there previous models). I don't see 161 for 5GHz.

Have you changed the NAT option to Open in the WAN settings of the XR1000? If not could you please try this and test.

  • Administrators
Posted

Could you have a look at the log in the System Information when the disconnect occurs please and see if there are any entries around that time and post them here?

  • 2 weeks later...
Posted

It's been working fine so far. Next time it happens I will. Thanks for the help as disabling the dmz for my ps5 seemed to have been the fix along with switching it from secured to open.

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