ymustuknow Posted June 9, 2021 Posted June 9, 2021 Hello all, I am hoping someone can help me out. I have gigabit internet, just tested directly to the modem and got a little over 700mb down. If I plug into the NetDuma R2, which I want to, I only get about 400mb. I have tested several times, unplugged everything and replugged in, but noting seems to help. I have the latest firmare installed. Any ideas? Thanks!
Netduma Liam Posted June 9, 2021 Posted June 9, 2021 Welcome to the forum! How are you measuring these speeds? Through a third-party speedtest such as speedtest.net? If you completely disable QoS from the three-line menu in Congestion Control, do these speeds improve? Are any other devices connected to the modem or is it just the R2?
ymustuknow Posted June 10, 2021 Author Posted June 10, 2021 Hello Liam, I am using speedtest.net. I haven't tried disabling QoS yet, but I will try that out and report back. My network is modem>Duma>Orbi, and everything is plugged into either the Duma or Orbi. I have tried plugging directly into the modem and that's how I get the 700mb down.
Netduma Liam Posted June 10, 2021 Posted June 10, 2021 5 hours ago, ymustuknow said: Hello Liam, I am using speedtest.net. I haven't tried disabling QoS yet, but I will try that out and report back. My network is modem>Duma>Orbi, and everything is plugged into either the Duma or Orbi. I have tried plugging directly into the modem and that's how I get the 700mb down. OK sure, let me know how you get on with QoS fully disabled, specifically from the three-line menu in Congestion Control. Thanks!
ymustuknow Posted June 11, 2021 Author Posted June 11, 2021 Well I disabled QoS Congestion Control and did a speed test and it's pretty much the same (it was about 50mb slower, 350mb down). I re-enabled it; retested and same 350mb down. Any other ideas?
Netduma Liam Posted June 11, 2021 Posted June 11, 2021 10 hours ago, ymustuknow said: Well I disabled QoS Congestion Control and did a speed test and it's pretty much the same (it was about 50mb slower, 350mb down). I re-enabled it; retested and same 350mb down. Any other ideas? Was this over a wireless connection or are you connected directly the the R2 via wired? If you run a connection benchmark in DumaOS, what speeds are you seeing there?
ymustuknow Posted June 11, 2021 Author Posted June 11, 2021 That was hardwired directly to the Netduma using speedtest.net. Here's the results of the Connection Benchmark test.
Administrators Netduma Fraser Posted June 11, 2021 Administrators Posted June 11, 2021 You've set your speeds as much lower than you said you get from the modem, update them in the Congestion Control menu and then see if the speeds increase
ymustuknow Posted June 11, 2021 Author Posted June 11, 2021 40 minutes ago, Netduma Fraser said: You've set your speeds as much lower than you said you get from the modem, update them in the Congestion Control menu and then see if the speeds increase That was with QoS turned back on and the settings that it suggested after running the test a few times. Here's the test with QoS disabled:
Administrators Netduma Fraser Posted June 11, 2021 Administrators Posted June 11, 2021 The speed test on Connection Benchmark isn't affected by QoS, what did speedtest.net show?
ymustuknow Posted June 11, 2021 Author Posted June 11, 2021 Just now, Netduma Fraser said: The speed test on Connection Benchmark isn't affected by QoS, what did speedtest.net show?
Administrators Netduma Fraser Posted June 11, 2021 Administrators Posted June 11, 2021 What did you set for your speed? It's odd it isn't showing them properly on benchmark as your limit
ymustuknow Posted June 11, 2021 Author Posted June 11, 2021 10 minutes ago, Netduma Fraser said: What did you set for your speed? It's odd it isn't showing them properly on benchmark as your limit What do you mean; set for your speed? Do you mean what I told the R2 my internet speed is? If that's what you're talking about; I am 99% I set it to 1000mb. Is there a way of confirming? I can't seem to find it.
Administrators Netduma Fraser Posted June 11, 2021 Administrators Posted June 11, 2021 Yes that's what I mean, you can see it in the Congestion Control
ymustuknow Posted June 11, 2021 Author Posted June 11, 2021 46 minutes ago, Netduma Fraser said: Yes that's what I mean, you can see it in the Congestion Control I am not seeing it in there. Can you tell me where to find it please.
Administrators Netduma Fraser Posted June 11, 2021 Administrators Posted June 11, 2021 It's shown in that menu as Set Bandwidth Speeds: click that and you'll see what you have your speeds set as
ymustuknow Posted June 11, 2021 Author Posted June 11, 2021 I had to change it back to what is now pictured; when I let it tune it after doing it's tests it it changed it to 410 down and 63.4 up (Auto Setup). Here's the speed test after changing it back to 1000mb:
ymustuknow Posted June 11, 2021 Author Posted June 11, 2021 FYI, I am not 100% sure I have this set up correctly. I followed instructions from 2 or 3 YouTube videos. As far as gaming on my Xbox Series X, it seems to work nicely...
Administrators Netduma Fraser Posted June 11, 2021 Administrators Posted June 11, 2021 What is your modem model? Are ALL devices connected to the R2? It seems right from what we have seen so far
ymustuknow Posted June 12, 2021 Author Posted June 12, 2021 NETGEAR Nighthawk Cable Modem CM1200 Everything is plugged into the R2 or the Orbi.
Administrators Netduma Fraser Posted June 12, 2021 Administrators Posted June 12, 2021 Can you disable IPv6 in WAN/LAN and also the protection options in WAN please and then re-test, what do you get then?
ymustuknow Posted June 12, 2021 Author Posted June 12, 2021 For some reason this differs. I turned off what you asked and tested and got this: I then rebooted and tested and got this: I turned back on the items and rebooted.
Administrators Netduma Fraser Posted June 12, 2021 Administrators Posted June 12, 2021 Could you unplug the Orbi please and then test direct to the R2 with QoS completely disabled?
ymustuknow Posted June 12, 2021 Author Posted June 12, 2021 I am away from my network for a couple days, but can when I get back. The Orbi is after the NetDuma; if that helps.
Administrators Netduma Fraser Posted June 12, 2021 Administrators Posted June 12, 2021 58 minutes ago, ymustuknow said: I am away from my network for a couple days, but can when I get back. The Orbi is after the NetDuma; if that helps. Yeah I'm just wondering if that might be pulling bandwidth away from the R2 so if you could test when you can that would be great thanks!
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