Mehmet Posted June 8, 2021 Share Posted June 8, 2021 Hi, when I do speed test in connection benchmark, my download shows 0. What is the reason for this error? My internet speed is 100 down / 10 up. The bandwidth speed is also set to 80 / 10. Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 8, 2021 Share Posted June 8, 2021 That's strange, if you do a third-party speedtest such as speedtest.net, do you see full speeds? What firmware version are you currently running on the R2? Is the R2 the only device connected to the modem? Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 This is my full speed. Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 This is the firmware version Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 And yes the R2 is the only device connect to the modem. This problem started five hours ago. There was no any issues but when i turn on my ps5 on and start streaming from streamlabs the stream started to drop frames and yea i checked my connection. Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 8, 2021 Share Posted June 8, 2021 As you're getting full speeds through a third-party speedtest, that would suggest that Connection Benchmark is just misreading your speeds and shouldn't actually be affecting you. Are you using QoS? Is there much else traffic going on in the network when you're streaming and gaming? Are you getting any issues in game or is it just the stream that's having issues? Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 8 minutes ago, Netduma Liam said: As you're getting full speeds through a third-party speedtest, that would suggest that Connection Benchmark is just misreading your speeds and shouldn't actually be affecting you. Are you using QoS? Is there much else traffic going on in the network when you're streaming and gaming? Are you getting any issues in game or is it just the stream that's having issues? I use QoS and only playstation and my computer are connected, no traffic other than that. The problem started when I posted. I turned off the broadcast, opened the normal game and now I'm playing the game that I played 35-40 ms with 700 ms. I called my internet provider and they said everything is normal. so I removed the R2 from the modem and did a normal test, all values are as they should be. I plugged the R2 into the modem again and the values are giving an error and there is an incredible lag in the game and I cannot broadcast. There's a big mistake, Liam. But when everything is normal, how can such an error occur suddenly? I didn't mess with my settings either. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 What is the model model you're using? Your ping under load and base ping test are very good so it is odd. What are your Traffic Prioritization settings? Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 12 minutes ago, Netduma Fraser said: What is the model model you're using? Your ping under load and base ping test are very good so it is odd. What are your Traffic Prioritization settings? NDR2201103038. And the TP is : Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 Is that the serial number or the model? I can't find anything on that. Is the PlayStation connected via ethernet or WiFi? Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 7 minutes ago, Netduma Fraser said: Is that the serial number or the model? I can't find anything on that. Is the PlayStation connected via ethernet or WiFi? Its the serial number yes and i use R2. If you mean this. I use ethernet cable for my ps and pc. by the way.While i was replying to you, i did another test and it seems to have improved.By itself. I’ll do ingame test Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 Can you provide the model not the serial number please? Delete the rule you made, do the same steps but select Normal instead of Gaming/Voice, okay let us know how you get on Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 I did the TP ok. I have good command of the tool but i dont understand what you mean by model because there is no model name on the router or on the box. Can you tell me where Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 Could you take a picture of the sticker on the underside of it? Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 14 minutes ago, Netduma Fraser said: Could you take a picture of the sticker on the underside of it? Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 14 minutes ago, Mehmet said: My mac address is different from the one on the bottom of the router and the one on the router's interface. ends in 3C at the bottom of the router but ends with 3D at the interface of the router?? that's not the problem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 No that's fine and sorry I was referring to the modem, take a picture of the sticker on that so we can figure out what the model is Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 Actually im sorry, i understand router. So my modem model is HUAWEI HG 255s. So sorry again Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 That's great thank you, have you put the R2 WAN IP found on the System Information page into the DMZ on the Huawei? If not please do so. Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 8 minutes ago, Netduma Fraser said: That's great thank you, have you put the R2 WAN IP found on the System Information page into the DMZ on the Huawei? If not please do so. I did it first when the router came to me. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 Okay great, has the ping improved since doing the TP rule? Link to comment Share on other sites More sharing options...
Mehmet Posted June 8, 2021 Author Share Posted June 8, 2021 2 hours ago, Netduma Fraser said: Okay great, has the ping improved since doing the TP rule? yes it was fixed but there is still a problem with the download value. I need to get 90-100, but I still get 50-60. Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 9, 2021 Share Posted June 9, 2021 10 hours ago, Mehmet said: yes it was fixed but there is still a problem with the download value. I need to get 90-100, but I still get 50-60. Are you only seeing 50-60 with QoS fully disabled when you run a speedtest on speedtest.net? I believe you're still getting full speeds but Connection Benchmark is just reporting them incorrectly. Mehmet 1 Link to comment Share on other sites More sharing options...
Mehmet Posted June 9, 2021 Author Share Posted June 9, 2021 1 hour ago, Netduma Liam said: Are you only seeing 50-60 with QoS fully disabled when you run a speedtest on speedtest.net? I believe you're still getting full speeds but Connection Benchmark is just reporting them incorrectly. Yea its possible because my ping is very good Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 9, 2021 Share Posted June 9, 2021 57 minutes ago, Mehmet said: Yea its possible because my ping is very good OK sure, we're working on improving how Connection Benchmark reports speeds so as long as you're not experiencing any issues that should be OK for now. Let me know if you have any further questions. Link to comment Share on other sites More sharing options...
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