Roses Posted May 28, 2021 Share Posted May 28, 2021 My qos isn't working on my wifi. I am getting the lowered speeds but not the lowered ping spikes. On ethernet there is no problems. Any fixes? I don't have traffic prio enabled. I am on the newest firmware for the xr300. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 28, 2021 Share Posted May 28, 2021 9 hours ago, Roses said: My qos isn't working on my wifi. I am getting the lowered speeds but not the lowered ping spikes. On ethernet there is no problems. Any fixes? I don't have traffic prio enabled. I am on the newest firmware for the xr300. Thanks for posting! What game are you playing? Do the ping spikes lessen if you enable the DumaOS classified games rule? Link to comment Share on other sites More sharing options...
Roses Posted May 28, 2021 Author Share Posted May 28, 2021 I play cod and they get worse. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 28, 2021 Administrators Share Posted May 28, 2021 Where are you seeing the ping spikes exactly? What is the model of the modem/router the XR is connected to? Link to comment Share on other sites More sharing options...
Roses Posted May 28, 2021 Author Share Posted May 28, 2021 In game and on pingplotter. I have the virginmobile Valerie (Bell Homehub 3000). It's like the qos isn't even working on wifi. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 28, 2021 Administrators Share Posted May 28, 2021 Could you provide a screenshot of your PingPlotter results? Are ALL devices connected to the XR? Do you have the XR in the DMZ of the bell? Link to comment Share on other sites More sharing options...
Roses Posted May 28, 2021 Author Share Posted May 28, 2021 Yes all devices are connected to the XR and yes its in the dmz of the bell homehub 3000. The ping spike is during a speedtest and only during the upload portion of the test. Keep in mind that I only get ping spikes on the upload portion anyways if I connected directly to the homehub 3000. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 28, 2021 Administrators Share Posted May 28, 2021 So it's an issue with the homehub/ISP irrespective of the XR? Your routing is a bit odd, hitting 4 different IPs in montreal Link to comment Share on other sites More sharing options...
Roses Posted May 28, 2021 Author Share Posted May 28, 2021 Yeah I know. It has to go through 2 virgin mobile hubs then through bells on stuff. It also doesn't help that I live outside of Montreal where I have to go through that hoop as well. Still hitting 3-4 ms to google dns. Sometimes restarting the router fixes the problem but it isn't a permanent fix. It works for 1-3 days then go back to that. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 28, 2021 Administrators Share Posted May 28, 2021 As you've set CloudFlare as your DNS have you experimented with other DNS, ISP vs Google vs OpenDNS vs CloudFlare and seen what gives you the best results? Link to comment Share on other sites More sharing options...
Roses Posted May 28, 2021 Author Share Posted May 28, 2021 Yeah google gives me the best results which is what im currently using. It just says Cloudflare because thats what I named it in the home hub and just haven't changed it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 28, 2021 Administrators Share Posted May 28, 2021 I take it when using the hub and when performing that test nothing else was using the internet? Was the DMZ still applied to the XR? If so can you disable that and then redo the test via the hub and nothing using the internet just to double check please? Link to comment Share on other sites More sharing options...
Roses Posted May 29, 2021 Author Share Posted May 29, 2021 I get the same results with and without the dmz. It just changes my nat type from moderate to open. But the weird thing is that after rebooting the router for a couple of days the qos works and then like a switch I wake up and it doesn't work anymore. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 29, 2021 Administrators Share Posted May 29, 2021 If you reboot the bell hub do those spikes disappear for a few days as well? Could you do a PingPlotter showing when it's working? Maybe we can see some differences in why that is happening Link to comment Share on other sites More sharing options...
Roses Posted May 30, 2021 Author Share Posted May 30, 2021 The homehub stays the same the whole time rebooting it doesn't do anything other than change my public ip. Here is a graph when it's working. As you can see the spike is only 20ms instead of 90+. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 30, 2021 Administrators Share Posted May 30, 2021 Thank you very much for that so I can see two differences: The times at when the tests were done - does it usually work better during the evening vs day/afternoon for example? The packets sent when the ping is lower is ~1.5x higher than when you're spiking Is there a possibility you can put the Bell in modem mode at all? If not are you able to disable it's Firewall? Link to comment Share on other sites More sharing options...
Roses Posted May 30, 2021 Author Share Posted May 30, 2021 It technically has a modem mode but it sometimes works and sometimes doesn’t. It’s 50-50 and when you restart the modem / have a power failure you lose the internet. The home hub has no firewall. And the time of day has no effect. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 30, 2021 Administrators Share Posted May 30, 2021 Just had a look at a picture online of the Hub, does the internet come in to the hub using an ethernet cable from the wall? If so could you plug it direct into the XR and bypass it? Link to comment Share on other sites More sharing options...
Roses Posted May 30, 2021 Author Share Posted May 30, 2021 No I have fiber so unfortunately I can't bypass it unless I use something like the tp-link mc220L. But my problem with using one of those is that you have to use ppoe and vlan ids and virginmobile doesn't give you your ppoe username and password unlike when bell does. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 30, 2021 Administrators Share Posted May 30, 2021 What platform are you gaming on most of the time? What QoS settings are you using currently, can you provide a screenshot please? Link to comment Share on other sites More sharing options...
Roses Posted May 30, 2021 Author Share Posted May 30, 2021 I game on my PC. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 30, 2021 Administrators Share Posted May 30, 2021 Okay so wait for when the connection seems to spike again then make a custom rule for Traffic Prioritization please - this is just a test, I wouldn't recommend you use this rule all the time: Source 1-65535 Destination 1-65535 Protocol TCP/UDP Then see whether it is better Link to comment Share on other sites More sharing options...
Roses Posted May 31, 2021 Author Share Posted May 31, 2021 6 hours ago, Netduma Fraser said: Okay so wait for when the connection seems to spike again then make a custom rule for Traffic Prioritization please - this is just a test, I wouldn't recommend you use this rule all the time: Source 1-65535 Destination 1-65535 Protocol TCP/UDP Then see whether it is better You want me to prioritize which device phone laptop?? ill get results back in a couple days Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 1, 2021 Share Posted June 1, 2021 On 5/31/2021 at 2:34 AM, Roses said: You want me to prioritize which device phone laptop?? ill get results back in a couple days Whichever device you game on, so your PC in this case. Link to comment Share on other sites More sharing options...
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