Mustafa Posted May 14, 2021 Share Posted May 14, 2021 Hello friends I am a player living in Turkey and I want to order Netduma R2 but I get an error on the payment screen and I cannot order the product I don't know if I have encountered such a problem before but worldpay does not allow me to access the payment screen in any way I need your help Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 14, 2021 Share Posted May 14, 2021 Welcome to the forum! I believe we've been discussing this over email, so I'll get back to you over there! Link to comment Share on other sites More sharing options...
Mustafa Posted May 14, 2021 Author Share Posted May 14, 2021 hello admin it's nice to find a person who can help me. When I wanted to shop from your website, I received the error in the picture and I could not go to the payment screen, I sent an e-mail to the support group, but they did not return to me today, I would be glad if you could please help me because I do not want to fall into the hands of malicious people who heard that I wanted to buy this product. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 14, 2021 Administrators Share Posted May 14, 2021 Liam did respond after his post but as you replied late in the day they won't respond until Monday now. What does the error translate to in English? Link to comment Share on other sites More sharing options...
Mustafa Posted May 14, 2021 Author Share Posted May 14, 2021 Error Link to comment Share on other sites More sharing options...
Mustafa Posted May 14, 2021 Author Share Posted May 14, 2021 Please help me paypal is serving in my country and we do not have any other payment method, my only option is that I can enter my credit card information and purchase the product without receiving this MD5 error. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 14, 2021 Administrators Share Posted May 14, 2021 What does the whole page say there? We're not in stock at the moment so we do have time to get you sorted, not to worry! Mustafa 1 Link to comment Share on other sites More sharing options...
Mustafa Posted May 15, 2021 Author Share Posted May 15, 2021 So when the product comes to stocks, will the error or problem in this world share disappear and when will the product be in stock because I hope world share will not score me an unexpected goal. I trust you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 15, 2021 Administrators Share Posted May 15, 2021 What does the error page say please? The error is nothing to do with when we have stock. We will be shipping late June, early July so we have awhile to get your issue sorted. If you can tell me what the error says we can go from there, otherwise the team will reply to your emails on Monday Link to comment Share on other sites More sharing options...
Mustafa Posted May 15, 2021 Author Share Posted May 15, 2021 The information posted on the seller's site is invalid or incomplete. Please send the following information to the seller: operation cannot be executed MD5 signature could not be verified server information may 13, 2021 (682085617285404e) It keeps giving me this error. I guess it's an error caused by the worldpay you are working with. Of course, you may need to talk to worldpay. Against the advice about paypal payment, I live in Turkey and paypal has suspended all transactions to my country. Fraser I trust you find me a way out of this problem please because I have to get rid of the world pay mistake before I can pay Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 15, 2021 Administrators Share Posted May 15, 2021 Thank you, can you try ordering using a PC/Laptop instead of mobile please and see if it works then? Link to comment Share on other sites More sharing options...
Mustafa Posted May 15, 2021 Author Share Posted May 15, 2021 Of course, I am trying to make it from my laptop, there is nothing that notices the order. I have a friend living in England asked him to look at the problem on your site, he received the error code I received and he was surprised that the error occurred in the order worldpay pc does not listen to mobile. I'm sure you will get the same problem code if you choose Pay with WorldPay as a payment tool in the checkout section of the netduma r2 order page. Try it if you want? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 15, 2021 Administrators Share Posted May 15, 2021 At what point does the error appear, after you have put your card details in or before? I can get to the point where putting the card details in (not going to buy one ofc but we can double check if it happens after that) Link to comment Share on other sites More sharing options...
Mustafa Posted May 15, 2021 Author Share Posted May 15, 2021 Which browser did you do this from now I am in shock and when I re-entered I got the same error again Link to comment Share on other sites More sharing options...
Mustafa Posted May 15, 2021 Author Share Posted May 15, 2021 admin thank you very much, I really did the order creation, I tried it through opera and it was done. Thank you very much for your help. I'm a member of the netduma family now Newfie 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 15, 2021 Administrators Share Posted May 15, 2021 Fantastic to hear that, really glad it worked! I used the Brave browser by the way Link to comment Share on other sites More sharing options...
Mustafa Posted May 16, 2021 Author Share Posted May 16, 2021 Thanks again to everyone Newfie and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
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