Spittin Posted April 7, 2021 Share Posted April 7, 2021 I just recently purchased the XR500 and have played several games of warzone using it with great speed and ping. My issue is using the geo filter part of it. I don't seem to be getting the peers and servers to pop up like I see other people having. Everyone once in awhile I see another player or maybe a server, but doesn't seem to be working like it should. Any advice? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 7, 2021 Administrators Share Posted April 7, 2021 Hey, welcome to the forum! Try this please: Hard turn off the console Remove device from Geo-Filter Re-sync cloud from Geo-Filter Map menu (if you get a too long message, wait 1 minute then refresh the page and it will have applied) Re-add the device to the Geo-Filter Setup the Geo-Filter and put Ping Assist to 0 Wait 2 minutes Boot up the game then see if it appears to work better. Link to comment Share on other sites More sharing options...
Spittin Posted April 7, 2021 Author Share Posted April 7, 2021 I'll try that tonight. Thanks. When I get it figured out and I have a team of 4 in my party is there a way to tell who is who? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 7, 2021 Administrators Share Posted April 7, 2021 31 minutes ago, Spittin said: I'll try that tonight. Thanks. When I get it figured out and I have a team of 4 in my party is there a way to tell who is who? I'd suggest you invite them one at a time so you can add them to your allow list and see where they appear on the map Link to comment Share on other sites More sharing options...
Spittin Posted April 8, 2021 Author Share Posted April 8, 2021 alright so I tried what you suggested and no go. I'm also having issues with the geofilter map. I'm zoomed out to 2.5, but I can't seem to move around the map and select different areas. Pretty much north america, mexico and part of europe is all I can see. Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 8, 2021 Share Posted April 8, 2021 11 hours ago, Spittin said: alright so I tried what you suggested and no go. I'm also having issues with the geofilter map. I'm zoomed out to 2.5, but I can't seem to move around the map and select different areas. Pretty much north america, mexico and part of europe is all I can see. What are you seeing when you're in a game? Presumably the server you're connected to and your friends as peers? So you're not able to zoom all the way out on the Geo-filter map? What if you use the slider/buttons in the bottom left of the map rather than the scroll wheel? Link to comment Share on other sites More sharing options...
Spittin Posted April 8, 2021 Author Share Posted April 8, 2021 I took this picture last night, I'll try and grab a screenshot when I get on tonight. At this point im playing a quads match with some guys I know from canada. I expanded the zone so i could make sure they would stay in my party when I started filtering. After several games I never saw the player symbols pop up. Maybe I missed the slider, but this is about all I could see. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2021 Administrators Share Posted April 8, 2021 Most likely they're connecting to the server rather than you which is why you can't see them on the map. What is your screen resolution? Link to comment Share on other sites More sharing options...
Spittin Posted April 8, 2021 Author Share Posted April 8, 2021 is there a way to get them to connect to me so I can whitelist them? What screen resolution are you referring to? The picture is of my laptop, not sure the resolution. Its a microsoft surface laptop Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2021 Administrators Share Posted April 8, 2021 If they connect through the server then not specifically but it won't be needed in that scenario. As in 1080p for example Link to comment Share on other sites More sharing options...
Spittin Posted April 10, 2021 Author Share Posted April 10, 2021 this is what I see 95% of the time Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 10, 2021 Administrators Share Posted April 10, 2021 I'd recommend you upgrade to the beta firmware, you'll have more tools to help you force servers and it will be easier to zoom in/out https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/m-p/2082615#M4721 I'd recommend doing a factory reset after upgrading for a fresh install. Link to comment Share on other sites More sharing options...
Spittin Posted April 10, 2021 Author Share Posted April 10, 2021 On 4/8/2021 at 12:27 PM, Netduma Fraser said: not Ok, I thought about doing that right away, but wasn't sure I wanted to deal with the bugs. I'll look into it. Thanks Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Spittin Posted April 11, 2021 Author Share Posted April 11, 2021 do you have a link to instructions on how to download the BETA? I see the link for the dropbox, but I'm sure I have to do more than just click on it. Link to comment Share on other sites More sharing options...
Spittin Posted April 11, 2021 Author Share Posted April 11, 2021 nevermind, I figured it out. Pretty easy really. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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