Warzone - No Server Tic Rate / Packet Rate

[adam01625]

Happy Easter everyone!

 

I’ve noticed recently that when I’m playing Warzone, I can only see the ping of the servers I’m playing on. I can no longer see the tic rate or packet upload dl rate, any ideas why?

Cheers, Adam 

[Netduma Fraser]

Happy Easter!

Could you provide a screenshot of what you see exactly when this happens please?

[adam01625]

1 hour ago, Netduma Fraser said:

Happy Easter!

Could you provide a screenshot of what you see exactly when this happens please?

Thank you 😃

Yes sure here you go -

 

 

 

[Netduma Fraser]

Thank you, so this is because you're clicking the server and manually pinging it - those stats are only available with Auto Ping i.e. allowing the router to ping the server automatically.

[adam01625]

11 minutes ago, Netduma Fraser said:

Thank you, so this is because you're clicking the server and manually pinging it - those stats are only available with Auto Ping i.e. allowing the router to ping the server automatically.

Ah right I see, thanks for that 😀

[adam01625]

Hi Fraser,

 

One more thing, those stats are now showing but host and client tick rate are both 0?

 

Thanks 

[Netduma Fraser]

Interesting, could I see a screenshot with the ping panel and the whole map showing the server please?

[adam01625]

4 hours ago, Netduma Fraser said:

Interesting, could I see a screenshot with the ping panel and the whole map showing the server please?

Yes sure here you go 

 

 

[Netduma Fraser]

If you scroll up on the ping panel does it just say zero for each then? If you try and force a different server in the EU do you get the same?

[adam01625]

1 hour ago, Netduma Fraser said:

If you scroll up on the ping panel does it just say zero for each then? If you try and force a different server in the EU do you get the same?

Yes it says 0 for both tick rates, the others show correctly.

It’s the same for any server I select, I’ve never see it display a tick rate correctly 

[Netduma Fraser]

I think this should resolve itself next week once we do a cloud update so could you try again maybe Wednesday evening and let us know if it still occurs please?

[adam01625]

15 minutes ago, Netduma Fraser said:

I think this should resolve itself next week once we do a cloud update so could you try again maybe Wednesday evening and let us know if it still occurs please?

Yes of course, will do, thanks 👍

[adam01625]

On 4/4/2021 at 11:39 PM, adam01625 said:

Yes of course, will do, thanks 👍

 

On 4/4/2021 at 11:23 PM, Netduma Fraser said:

I think this should resolve itself next week once we do a cloud update so could you try again maybe Wednesday evening and let us know if it still occurs please?

Hi Fraser, tick rates are still 0 I’m afraid. 

[Netduma Fraser]

I don't think they've done it yet but in the meantime, what is the modem/router the router is connected to?

[adam01625]

25 minutes ago, Netduma Fraser said:

I don't think they've done it yet but in the meantime, what is the modem/router the router is connected to?

Ah ok, it’s a HG612

[Netduma Fraser]

Does it have an interface you can access or is it a pure modem?

[adam01625]

10 minutes ago, Netduma Fraser said:

Does it have an interface you can access or is it a pure modem?

Yes I’ve unlocked it so that I can access it’s interface 

[Netduma Fraser]

Okay great, check to see if there are any firewall options enabled and if so delete them and then try again

[adam01625]

18 hours ago, Netduma Fraser said:

Okay great, check to see if there are any firewall options enabled and if so delete them and then try again

Ok I just disabled the firewall in the modem and it made no difference 

[Netduma Fraser]

Okay thank you, can you re-sync the Geo-Filter cloud and try again please?

[adam01625]

10 minutes ago, Netduma Fraser said:

Okay thank you, can you re-sync the Geo-Filter cloud and try again please?

Ok I presume you mean by flushing the cloud? Just tried that to no avail unfortunately 

[Netduma Fraser]

Yes that's right. I think we'll have to wait for the cloud update then unfortunately, hoping it will done by the end of the week

[adam01625]

31 minutes ago, Netduma Fraser said:

Yes that's right. I think we'll have to wait for the cloud update then unfortunately, hoping it will done by the end of the week

Ah ok no probs, hopefully that will fix it. 
 

thanks 

[adam01625]

On 4/8/2021 at 5:08 PM, Netduma Fraser said:

Yes that's right. I think we'll have to wait for the cloud update then unfortunately, hoping it will done by the end of the week

Hi there,

Just checking if there is any update on this as the tick rate still isn’t showing?

Cheers

[Netduma Liam]

On 5/3/2021 at 8:54 AM, adam01625 said:

Hi there,

Just checking if there is any update on this as the tick rate still isn’t showing?

Cheers

I believe the update was pushed so I'm not sure why you'd still be having this issue, could you just confirm that you're currently running the latest verison - 1.0.3.56?