JoeyZw7 Posted April 1, 2021 Share Posted April 1, 2021 Hi, I have found out that recently. The server for me in Amsterdam dissapeared aswell as the spain server. Yet if i downgrade to the older version on my netduma r1 the Spain server is back. However the server in amsterdam is still not there. I cannot connect to it through ping assist nor location. (Cause i dont see it at all and if i put my location there and ping assist 0 i cant even connect to the data center.) Which was not the case couple of months ago. The servers i see around my area are france, Italy, Germany, Uk, Sweden. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 What version were you on previously and what did you downgrade to previously? They would both use the same cloud files so I can't see how it would be different between the versions. Most likely the server has changed position or is mislocated on the map. Are you using the beta? Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 1, 2021 Author Share Posted April 1, 2021 These 2 are the firmwares in question. I have tried both again. Same result. Spain shows up on "previous firmware" and no amsterdam server anymore on both. Thank you for your reply. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 2, 2021 Administrators Share Posted April 2, 2021 As the firmware/Geo-Filter Map is so different, it's possible that it's misplaced on the previous firmware. Could you get the ID of it and I can convert it to an IP and compare it with Ping Heatmap. Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 3, 2021 Author Share Posted April 3, 2021 Will do so tomorrow. But the spain server on the old firmware is good tho. Cause i always hear spanish people talk, also on the russian server (which the new firmware also doesnt have ) they speak russian so they are good just misplaced on the newer firmware. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2021 Administrators Share Posted April 3, 2021 If you can get me the IDs from the old firmware then I'll compare to the new firmware and see if they're appearing Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 3, 2021 Author Share Posted April 3, 2021 The ID of the Spain server: ID: c26cf7c20961383d The ID of the Russian server: ID: a4ad824d4a43c2c7 I really wish, Amsterdam for me would show up on both but it doesnt for me so i can't tell which ID that is. Also i don't know wether this is just me but setting my location in the ocean and just going by ping assist doesn't work anymore either. I specifically need my location on one of the dedicated servers otherwise it just says ''cannot connect to the data centers'' My setup or settings never changed while trying that. i have tried every possible solution for it to work but i just can't get it to work. Wether it is on the new or old firmware. Edit: By the way there is 1 server that sometimes shows up in The Netherlands and this server is somewhere near ''Groningen'', and not in Amsterdam (Ofcourse this could be mislocated i understand but it seems that it is using that server to ping other servers) But if i strictly put my geo location on The Netherlands it can't find a game at all. Yet if i put it to Germany i can find games there but that is higher ping and also in Spain (but that server is also stable for me which is why i want that one on the newer firmware aswell..) I'm trying to give as much details as possible so hopefully it helps to understand the situation better and resolve it. I cant buy the newer versions of the router so i hope the r1 gets updated aswell i love this router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2021 Administrators Share Posted April 3, 2021 They are both covered by the current cloud and should appear on the Geo-Filter when active. I don't think they're showing on heatmap right now but we can update that - shouldn't affect the Geo-Filter though. I have asked the team to double check that the cloud for heatmap and Geo-Filter are aligned to rule out that possibility as it's the only reason I could see this happening on the new firmware Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 3, 2021 Author Share Posted April 3, 2021 Uhm i don't know to be honest, i would love my R1 to have a ping heatmap but unfortunately it doesn't have that.. Do you think it's possible that the R1 will also get this? I dont have the money the buy another router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4, 2021 Administrators Share Posted April 4, 2021 12 hours ago, JoeyZw7 said: Uhm i don't know to be honest, i would love my R1 to have a ping heatmap but unfortunately it doesn't have that.. Do you think it's possible that the R1 will also get this? I dont have the money the buy another router. It does actually, I've given you access to the beta forum here: https://forum.netduma.com/forum/130-dumaos-30-beta-netduma-r1/ You can have a play around with that while we double check the cloud. JoeyZw7 1 Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 6, 2021 Author Share Posted April 6, 2021 On 4/4/2021 at 1:32 PM, Netduma Fraser said: It does actually, I've given you access to the beta forum here: https://forum.netduma.com/forum/130-dumaos-30-beta-netduma-r1/ You can have a play around with that while we double check the cloud. Thank you very much, apparently this is a server in The Netherlands but for me it shows on the left of france. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 6, 2021 Administrators Share Posted April 6, 2021 Ah okay, we can fix that. For now make your radius or a polygon to cover that area so you can get games on those servers Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 8, 2021 Author Share Posted April 8, 2021 That's actually kind of the thing. For me the ping heat map shows allot of different servers than actually connecting to them. As shown in the post above, that server 14 ping to me on the left of France (When i actually connect to the game) is gone and there is no server in Amsterdam.(On the heatmap) For example when i ping the heatmap: Then when you actually want to connect to the game: As you can see. the Spain server is gone. And it shows a dormant host in The Neterlands but this is sometimes a 20 ping server and sometimes a 50-70 ping server as seen in this screenshot: With IP: 173.199.67.72 Also i tried finding the server with 14 ping on the left of France with IP: 107.6.136.126 / 107.6.136.62 by moving my location and use the ping assist but that server never shows up when actually playing the game. Connecting to only the server in spain, IS possible on the old firmware, where it also shows it on the heatmap but not in the 2.0 nor 3.0 The Russian server is gone, on 2.0 and 3.0 aswell and you cant connect to it manually nor does it show up on the heatmap. You will just get the error ''cant connect to the data servers.'' There is also a server in Switzerland that doesnt show up on the heatmap. And 2 servers in Germany that is actually 1 i think. Also, when i put my location outside of The Netherlands and i manually allow the ''Dormant Host'' in The Netherlands without ping assist. It first shows the Triangle ! then it turns into a stripe circle, but in Germany. I'm trying to be as clear as possible, i am and have been doing allot of testing with all of the firmwares so i hope i can help with this. Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 8, 2021 Share Posted April 8, 2021 You won't see all servers show up in Geo-filter like you do in ping heatmap, only the server that you're actively playing on. Geo-filter only really blocks connections, it doesn't select which one you connect to, it's the game that selects the server. This will likely be why you're not connecting to these other servers you see in Ping Heatmap very often. You could try drawing a polygon around those four servers in France/Spain and see if you can force any of those, instead of the Netherlands server? I'll speak with the team in the meantime and see how we're getting on with the Geo-filter/Ping Heatmap update/sync! Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 8, 2021 Author Share Posted April 8, 2021 Hi! Thank you for your reply, but that statement is false (don't mean to be rude), when you turn on Modern warfare and it says connecting to online services. ALL the servers that they have get pinged and checked for an available connection and to see what ping you are to them. As you can see in my second screenshot (in the post above) those are the servers in Europe (some of them match the ping heatmap as evidence). But after that you're right only the server you play in is visible. As for the drawing the polygon on only Spain that doesnt work, in this or the 2.0 firmware it does however it does work on the 1.3 version. The drawing on france does work for 1 server. but this server is unstable for me. And drawing only on The Netherlands causes me to also play on a 50-60 ping server that is apparently hosted in Russia (which i just found out), so that is the missing server in this firmware that was correctly placed in the 1.3 version Which is shown here. As you can see this also has the missing spain server. Hope this helps. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2021 Administrators Share Posted April 8, 2021 I've asked Alex for a status update on my previous point that heatmap and the Geo-Filter don't appear to be aligned, I'll let you know the outcome when I can Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 9, 2021 Author Share Posted April 9, 2021 23 hours ago, Netduma Fraser said: I've asked Alex for a status update on my previous point that heatmap and the Geo-Filter don't appear to be aligned, I'll let you know the outcome when I can Allright, thank you. If i can help with anything or test anything let me know, i will keep testing other stuff aswell to see what i can find. Also i remember in Black ops 3 / 4 they also had dedicated servers and you can just put your location in the sea and just go by Ping Assist, this however doesn't work anymore on Modern Warfare. For me atleast i don't know for others. It wil just say that it can't connect to any data servers. Maybe it needs to be connected to atleast 1 dormant host in order to connect to the rest? Which seems odd tho. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 9, 2021 Administrators Share Posted April 9, 2021 Thanks for the offer! Ping Assist will only accept the first server under its limit - either the ping limit is too low or in theory if it tries connections to many servers it may not be able to pick one out Link to comment Share on other sites More sharing options...
JoeyZw7 Posted April 9, 2021 Author Share Posted April 9, 2021 41 minutes ago, Netduma Fraser said: Thanks for the offer! Ping Assist will only accept the first server under its limit - either the ping limit is too low or in theory if it tries connections to many servers it may not be able to pick one out Yea i always set it to like 25, but i tried 30-60 aswell and on this game right now it doesn't work. So i suppose the last argument could be true. Also, i just blocked a 30 ping France server, cause i have been testing allot of things today. And suddenly a server in The Netherlands showed up with ip: 64.95.100.228 If i remove the France server again with IP : 45.63.112.234 the server in The Netherlands is gone again and doesn't show up anymore. Would it be an idea that you can manually add servers from the heatmap to your allow/deny list in the geo filter? 45.63.112.234 45.63.112.234 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 10, 2021 Administrators Share Posted April 10, 2021 We need to do a cloud update so it's quite possible that is a new server. We are actually working on an integration of Ping Heatmap and the Geo-Filter as we believe they would be more powerful together. Don't have an ETA for that currently. Link to comment Share on other sites More sharing options...
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