Jakerod12 Posted March 26, 2021 Share Posted March 26, 2021 Hey guys, once again when im playing my brother has a Xbox download and then this starts to happen once again. Link to comment Share on other sites More sharing options...
Jakerod12 Posted March 26, 2021 Author Share Posted March 26, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2021 Administrators Share Posted March 26, 2021 Can you provide the uncropped pictures of PingPlotter please? That will give us a better idea of how bad the issue is Link to comment Share on other sites More sharing options...
Jakerod12 Posted March 26, 2021 Author Share Posted March 26, 2021 11 minutes ago, Netduma Fraser said: Can you provide the uncropped pictures of PingPlotter please? That will give us a better idea of how bad the issue is His download has finished now and connection is back on point I just dont get when hes got a download basically Qos doesnt work at all Just restarted the pingplotter but so far so good - Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2021 Administrators Share Posted March 26, 2021 Super strange, just to remind us, his router is connected directly to the router is that right? Do you have any rules added on traffic controller? Link to comment Share on other sites More sharing options...
Jakerod12 Posted March 26, 2021 Author Share Posted March 26, 2021 5 minutes ago, Netduma Fraser said: Super strange, just to remind us, his router is connected directly to the router is that right? Do you have any rules added on traffic controller? You mean Xbox? Yes wired to the router, same as my ps4. No rules on traffic controller Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2021 Administrators Share Posted March 26, 2021 Yes Xbox sorry. Are you using PPPoE, DHCP identifiers or anything like that for a connection? How is the Xbox connected and if ethernet what port is it connected to exactly? Link to comment Share on other sites More sharing options...
Jakerod12 Posted March 26, 2021 Author Share Posted March 26, 2021 56 minutes ago, Netduma Fraser said: Yes Xbox sorry. Are you using PPPoE, DHCP identifiers or anything like that for a connection? How is the Xbox connected and if ethernet what port is it connected to exactly? DHCP is enabled if thats what you are saying? Im not techinally minded my bad, otherwise hes just connect via ethernet and its in port 3 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Not exactly but that's fine thank you. Could you do a factory reset and set up from scratch please and see if it continues? Link to comment Share on other sites More sharing options...
Jakerod12 Posted March 27, 2021 Author Share Posted March 27, 2021 46 minutes ago, Netduma Fraser said: Not exactly but that's fine thank you. Could you do a factory reset and set up from scratch please and see if it continues? Ive done that a few times tbf, nothing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Just a quick thought, give the Xbox a static/reserved IP within the DHCP range, if it has one already make sure it is within the range, not outside it Link to comment Share on other sites More sharing options...
Jakerod12 Posted March 27, 2021 Author Share Posted March 27, 2021 36 minutes ago, Netduma Fraser said: Just a quick thought, give the Xbox a static/reserved IP within the DHCP range, if it has one already make sure it is within the range, not outside it Ill try that, but also if i livestream to twitch this happens - Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 That's likely because you're prioritizing your console, if you disable that does it stop? Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 I’m connected to my new dumaR2 but I can’t access the dumaos/ either by this means or by the IP address? Can you help? I have a full internet signal and can run off the router but just can’t access the dashboard Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 55 minutes ago, BenjaminW said: I’m connected to my new dumaR2 but I can’t access the dumaos/ either by this means or by the IP address? Can you help? I have a full internet signal and can run off the router but just can’t access the dashboard On a Windows PC that is connected to the R2 please open command prompt on the PC, type ipconfig and then post the results here Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 35 minutes ago, BenjaminW said: Did you disable DHCP on the R2 or change the LAN IP address? Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 I’m not disabled anything I’m not that tech savvy mate. Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 Infact I’m pretty basic with things like this, just tell me what I can do and I can get my mate to do it through team viewer. thanks fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 For the above screenshot were you connected to the router via ethernet or WiFi? Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 Wifi, but either way it’s the same outcome, the router is working now and I’m watching my Amazon stick through it but I can’t use the actual dashboard it won’t let me access it at all. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Okay hold the reset button in the back of the router for 30 seconds, release, then wait 2 minutes before accessing and then try to connect and go through the setup wizard Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 I’ve tried this just now, still the same outcome. So frustrating 🥺 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Sorry for the inconvenience, I know it's annoying. Could you unplug the router from power for 10 minutes please - this lets residual power drain, then connect it up and try again Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 Thanks for the reply I appreciate it, I’ve done this and now I seem to be getting to this stage now which is the furthest I’ve gotten so far, thanks fraser Ben. Link to comment Share on other sites More sharing options...
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