Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Okay great, I'm assuming the credentials aren't working? If you use: Username: admin Password: password does it work? Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 Nope when I type that nothing happens the two boxes sort of just refresh on pressing sign in. Link to comment Share on other sites More sharing options...
BenjaminW Posted March 27, 2021 Share Posted March 27, 2021 Can you not sort this remotely for me? I’ve waited three months for this to arrive and I’ve had nothing. But problems. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 28, 2021 Administrators Share Posted March 28, 2021 If the login isn't working then the only thing to do is to try another factory reset, it will work eventually - there is nothing I can do in that situation, we're also a small team so can't do remote support like that unfortunately. I do think it could be worth pursuing a replacement though, if you email [email protected] with this link https://forum.netduma.com/topic/35697-qos-not-working/page/2/#comments and your order number that we can do that. Link to comment Share on other sites More sharing options...
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