_DuzY_ Posted March 17, 2021 Share Posted March 17, 2021 Hi, I have problem with resync cloud i Geo-Filter tab. It always show message "The operation is taking longer than expected. Please briefly wait before using this Rapp." I've tried factory reset from duma os, and directly by the reset button. Nothing works. Always the same message Link to comment Share on other sites More sharing options...
Darren Munnich Posted March 17, 2021 Share Posted March 17, 2021 I got the same problem. Think it's a server problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 17, 2021 Administrators Share Posted March 17, 2021 When the message appears wait 1 minute and then refresh the page, it will have synced the cloud correctly so you can ignore the message. Link to comment Share on other sites More sharing options...
Darren Munnich Posted March 17, 2021 Share Posted March 17, 2021 4 hours ago, Netduma Fraser said: When the message appears wait 1 minute and then refresh the page, it will have synced the cloud correctly so you can ignore the message. Ah so it works even with that message? Can you tell me the update was pushed for the servers? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 17, 2021 Administrators Share Posted March 17, 2021 55 minutes ago, Darren Munnich said: Ah so it works even with that message? Can you tell me the update was pushed for the servers? Yes exactly. It's just a cloud update so moving servers to correct locations etc. Link to comment Share on other sites More sharing options...
kgrm Posted March 19, 2021 Share Posted March 19, 2021 On 3/17/2021 at 9:37 AM, Netduma Fraser said: When the message appears wait 1 minute and then refresh the page, it will have synced the cloud correctly so you can ignore the message. I tried this, but I'm still seeing a server that belongs to FL in Oklahoma. I "resync cloud" in the "Ping heatmap" and all the servers seems correct. But I really need to update it in Geo Filter but I'm still seeing wrong the geographical location of the servers. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 19, 2021 Administrators Share Posted March 19, 2021 15 hours ago, kgrm said: I tried this, but I'm still seeing a server that belongs to FL in Oklahoma. I "resync cloud" in the "Ping heatmap" and all the servers seems correct. But I really need to update it in Geo Filter but I'm still seeing wrong the geographical location of the servers. We will get that sorted, meanwhile draw a polygon around that server so you can connect to it Link to comment Share on other sites More sharing options...
kgrm Posted March 19, 2021 Share Posted March 19, 2021 1 hour ago, Netduma Fraser said: We will get that sorted, meanwhile draw a polygon around that server so you can connect to it As always! Thank you so much! Link to comment Share on other sites More sharing options...
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