karthik Posted February 15, 2021 Posted February 15, 2021 I am getting this error over and over again when trying to use the geo filter screen https://gyazo.com/c2d69d9071515185a299346132a9795b When I click OK, it just comes back up immediately. Not using a VPN or anything like that.
Netduma Liam Posted February 15, 2021 Posted February 15, 2021 Welcome to the forum! Could you try giving the R2 and quick reboot and see if this clears the message?
karthik Posted February 15, 2021 Author Posted February 15, 2021 Just tried that, no luck. It also comes at random times. It's not always there.
Administrators Netduma Fraser Posted February 15, 2021 Administrators Posted February 15, 2021 Hey, welcome to the forum! Click ok, remove your device from the Geo-Filter. Then in the Device Manager give the PC a PlayStation device type, re-add it to the Geo-Filter and select the manual option. See if it stops after that.
karthik Posted February 15, 2021 Author Posted February 15, 2021 Ok I changed it to PlayStation device type. Will this effect my performance or filtering in anyway?
Administrators Netduma Fraser Posted February 15, 2021 Administrators Posted February 15, 2021 48 minutes ago, karthik said: Ok I changed it to PlayStation device type. Will this effect my performance or filtering in anyway? It should make it better actually!
karthik Posted February 15, 2021 Author Posted February 15, 2021 Ok thank you, hopefully this will resolve my issues!
karthik Posted February 16, 2021 Author Posted February 16, 2021 Hey it looks like I am still getting this error : RPC error 'ERROR_VALIDATION': Validation failed for 'ips' OK
Netduma Liam Posted February 16, 2021 Posted February 16, 2021 What is your exact physical setup? Do you know the model of the upstream modem and is it configured in any kind of Bridge or Modem mode?
karthik Posted February 16, 2021 Author Posted February 16, 2021 I am running an arris rsb8200 connected to the Netduma. I'm not sure what mode it is in. It is just a modem
Administrators Netduma Fraser Posted February 16, 2021 Administrators Posted February 16, 2021 Upgrade to the latest firmware: https://forum.netduma.com/topic/34950-new-r2-firmware-30205/ then once it has completed do a factory reset for a fresh install and see if it has been resolved.
karthik Posted February 17, 2021 Author Posted February 17, 2021 Just factory reset with latest update, and I am still getting this error on the geo filter section
Netduma Liam Posted February 17, 2021 Posted February 17, 2021 9 hours ago, karthik said: Just factory reset with latest update, and I am still getting this error on the geo filter section That's very strange, how did you perform the factory reset, via the software or using the pin on the back?
karthik Posted February 17, 2021 Author Posted February 17, 2021 I did both. The first time I did it via software, and that gave me issues with detecting internet. So the second time I did it via button on the back and that was perfect in factory resetting.
Administrators Netduma Fraser Posted February 17, 2021 Administrators Posted February 17, 2021 What web browser/device are you using to access the interface and are you using HTTP or HTTPS to access?
karthik Posted February 18, 2021 Author Posted February 18, 2021 I am using Chrome. Looks like no HTTP or HTTPS when accessing the interface.
Netduma Liam Posted February 18, 2021 Posted February 18, 2021 10 hours ago, karthik said: I am using Chrome. Looks like no HTTP or HTTPS when accessing the interface. OK, could you see if you're experiencing the same issue in an incognito window/different browser?
karthik Posted February 18, 2021 Author Posted February 18, 2021 When I download Firefox, I am not able to load any of the rapps. Im not sure what's going on
Administrators Netduma Fraser Posted February 18, 2021 Administrators Posted February 18, 2021 How is the R2 connected to power, your devices and your modem/router exactly? Let us know the exact ports being used and how they're connected please.
karthik Posted February 18, 2021 Author Posted February 18, 2021 I am connected to the outlet directly for both the router and modem. The arris modem has a ethernet going to my R2. My R2 is my only router. The rest of the ports on my router are used just for ethernet connections
Administrators Netduma Fraser Posted February 18, 2021 Administrators Posted February 18, 2021 So the R2 isn't sharing electricity with any other devices on a power strip? Eth from Arris into the WAN/internet port on the R2?
karthik Posted February 18, 2021 Author Posted February 18, 2021 That is correct. My R2 is connected directly to the outlet. Yea the Eth cable from Arris into the the WAN/Internet port on the R2. I should add that my internet performance on it's own is amazing. I have low buffer bloat and I am getting amazing speeds on all devices.
Administrators Netduma Fraser Posted February 18, 2021 Administrators Posted February 18, 2021 That's really good to hear! From the Geo-Filter menu can you flush the cloud please and see if it prevents the error returning?
karthik Posted February 18, 2021 Author Posted February 18, 2021 This is really strange. Now I am getting "This Rapp is not loaded yet, please try again in a minute" for every section. This is after restarting the router.
karthik Posted February 18, 2021 Author Posted February 18, 2021 Ok so I just did another reset and am able to use rapps. I flushed the cloud and I am still getting the same error
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