Springbok Posted February 8, 2021 Share Posted February 8, 2021 I tried to utilise the function to block a specific IP address as I assumed it would be a simple enough process but despite selecting the desired IP address I found that the majority of my devices were blocked including my PC that was connected via the Lan?? All I want to do is create a list of devices and added them to a schedule but if blocking a single IP address blocks everything then I must be missing a step? The other issue is that I have no idea what port each device is using as the device manager only tells you the IP and Mac address. Perhaps all the devices share the same port so when I tried to block one IP it did the same to the port which blacked all but that's just a guess on my part. Any advice on how I can get this right would be appreciated as I could not find any Youtube video tutorials on this issue. Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 9, 2021 Share Posted February 9, 2021 Can you provide a screenshot of what you've configured so far? This will help us see what might be the issue. What version are you currently on? Link to comment Share on other sites More sharing options...
Springbok Posted February 9, 2021 Author Share Posted February 9, 2021 So i wanted to block the Wi-Fi on my daughters’ phone after 8pm to stop her sneaking on it at night but when i added her IP address it blocked everyone Link to comment Share on other sites More sharing options...
Springbok Posted February 9, 2021 Author Share Posted February 9, 2021 i have the XR300 duma 2.0 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9, 2021 Administrators Share Posted February 9, 2021 Can you change the service type to user defined please and see if you experience the same issue? Link to comment Share on other sites More sharing options...
Springbok Posted February 9, 2021 Author Share Posted February 9, 2021 I tried that before, but I get an error on the port. I have no idea what device on my network uses what port Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9, 2021 Administrators Share Posted February 9, 2021 If you want to block the entire device, instead select Any from the Service Type list, then click add. Then on the main Block Services page click per schedule. Then go to the schedule page in Content Filtering and setup the schedule you want it to be blocked. Link to comment Share on other sites More sharing options...
Springbok Posted February 9, 2021 Author Share Posted February 9, 2021 Any (TCP) or Any (UDP) ? Link to comment Share on other sites More sharing options...
Springbok Posted February 9, 2021 Author Share Posted February 9, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9, 2021 Administrators Share Posted February 9, 2021 Select the All option instead please. Link to comment Share on other sites More sharing options...
Springbok Posted February 11, 2021 Author Share Posted February 11, 2021 It is a bit of a bust this feature, I followed the steps provided and despite only the listed devices I wanted to have blocked via the schedule. The Router still blocked the listed devices outside the schedule which defeats the point ?? I set up the schedule to block all services for two mobile phones between 21:00 and 07:00 but I just had to delete the schedule as my son's phone was blocked at 16:00 Unfortunately, the schedule has proved unreliable. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2021 Administrators Share Posted February 11, 2021 Have you got the time zone set correctly on the router? If it was set incorrectly that could explain the early blocking. Link to comment Share on other sites More sharing options...
Springbok Posted February 11, 2021 Author Share Posted February 11, 2021 No the time Zone and time is set correctly, Hopfully Duma 3.0 works better and is not to far away from release. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2021 Administrators Share Posted February 11, 2021 I've sent this over to NG to have a look at, it may be something they can do a quick hotfix for, I'll let you know. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 19, 2021 Administrators Share Posted February 19, 2021 So just an update for you - they have said there is no block IP/device function on the Netgear side directly. However, they have asked me to get your backup/router configuration file and router interface password so they can restore it on one of their routers and have a look. Link to comment Share on other sites More sharing options...
Newfie Posted February 19, 2021 Share Posted February 19, 2021 19 minutes ago, Netduma Fraser said: So just an update for you - they have said there is no block IP/device function on the Netgear side directly. However, they have asked me to get your backup/router configuration file and router interface password so they can restore it on one of their routers and have a look. When NG ask for this it’s best to change your passwords for the logs then put your old ones back once done if a user is worried about that part of the security. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 19, 2021 Administrators Share Posted February 19, 2021 Very good point above! Newfie 1 Link to comment Share on other sites More sharing options...
Springbok Posted February 19, 2021 Author Share Posted February 19, 2021 Cheers Guys, Considering that it is a function offered with the DumaOs 2.0 its surprising that Netgear themselves don’t seem too familiar with it. It’s now safe to assume that this function would not have improved with DumaOs 3.0. I have personally abandoned the idea of blocking IP's as well as changed my mind in upgrading to XR1000 just get DumaOs 3.0. I will keep my eye out on the market and see what happens with other brands. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 19, 2021 Administrators Share Posted February 19, 2021 With Traffic Controller on DumaOS 3.0 you can achieve this functionality and block a specific port/service for a device on a schedule. So XR450/500/700 in beta or XR1000, Netduma R2 can do that. Regarding this feature that's just what I was told by them. Link to comment Share on other sites More sharing options...
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