Fas7Eddi3 Posted February 7, 2021 Share Posted February 7, 2021 Is anyone else constantly having issues with dumaos not working. My geofilter is stuck (again) and not allowing me to do anything. I even tried the tour and it’s not launching. Link to comment Share on other sites More sharing options...
TODDzillaInLA Posted February 7, 2021 Share Posted February 7, 2021 Same I keep getting the error not loaded messages Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 7, 2021 Administrators Share Posted February 7, 2021 Hey, welcome to the forum! Sorry to hear you're having these issues. What do you mean by it's stuck exactly? What firmware version are you on and what web browser/device are you using to access the interface? Link to comment Share on other sites More sharing options...
Fas7Eddi3 Posted February 7, 2021 Author Share Posted February 7, 2021 It’s stuck as in I can’t delete the poly draw lines I created. I can’t set my home or use the circle “area” version of the geo filter. Nothing works. It’s stuck with the drawing I created and let me change it. This happens quite often. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 7, 2021 Administrators Share Posted February 7, 2021 Can you provide a screenshot of the Geo-Filter page please of what it looks like when you can't change those options? Link to comment Share on other sites More sharing options...
Fas7Eddi3 Posted February 8, 2021 Author Share Posted February 8, 2021 9 hours ago, Netduma Fraser said: Can you provide a screenshot of the Geo-Filter page please of what it looks like when you can't change those options? I’ll take a pic next time I turn the pc on. But it literally looks like it does any other time. It just doesn’t let me do anything. Link to comment Share on other sites More sharing options...
Fas7Eddi3 Posted February 8, 2021 Author Share Posted February 8, 2021 Two pics attached. One is the geo filter. The other is the ping heatmap. I’ve yet to see this screen work. I’m not very happy at all with your OS. Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 8, 2021 Share Posted February 8, 2021 I'd suggest updating your firmware first and foremost, here's a link to the latest version: https://www.dropbox.com/s/1krvgqi4peslusv/DumaOS-R2-3.0.179.sig?dl=0 Upgrade to that then perform a factory reset afterwards and you should be good to go. Link to comment Share on other sites More sharing options...
TODDzillaInLA Posted February 10, 2021 Share Posted February 10, 2021 I have that version and have the same problem with the geo filter Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 10, 2021 Share Posted February 10, 2021 7 hours ago, TODDzillaInLA said: I have that version and have the same problem with the geo filter You have .123 or .179? Did you perform a factory reset after the upgrade? Link to comment Share on other sites More sharing options...
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