Mirco29 Posted February 3, 2021 Posted February 3, 2021 Just bought the XR500 and wanted to test it with my current setup meaning using it as a second router alongside the ISP modem/router (FritzBox 7430, ADSL2+, 2.4Ghz only, 802.11n, can't be set to bridge mode), before getting a different, proper modem to eliminate the unnecessary routing. I opened the routerlogin page, chose automatic config but it didn't connect. I tried rebooting my modem/router and it said "internet not available" so I couldn't get into the routerlogin page so I pressed the reset button and I'm now back on the routerlogin page. Should I manually insert all the config settings? Thanks
Netduma Liam Posted February 3, 2021 Posted February 3, 2021 3 hours ago, Mirco29 said: Just bought the XR500 and wanted to test it with my current setup meaning using it as a second router alongside the ISP modem/router (FritzBox 7430, ADSL2+, 2.4Ghz only, 802.11n, can't be set to bridge mode), before getting a different, proper modem to eliminate the unnecessary routing. I opened the routerlogin page, chose automatic config but it didn't connect. I tried rebooting my modem/router and it said "internet not available" so I couldn't get into the routerlogin page so I pressed the reset button and I'm now back on the routerlogin page. Should I manually insert all the config settings? Thanks That's strange! Yes, try inserting configuration manually and see if that works.
Administrators Netduma Fraser Posted February 3, 2021 Administrators Posted February 3, 2021 What config settings are you referring to exactly? It should be largely plug and play, where are you choosing automatic config, from the setup wizard?
Mirco29 Posted February 3, 2021 Author Posted February 3, 2021 30 minutes ago, Netduma Fraser said: What config settings are you referring to exactly? It should be largely plug and play, where are you choosing automatic config, from the setup wizard? I took a screenshot, apologies for it being in italian. This is what I see on the routerlogin.net page after connecting to the XR500 Wi-Fi using its password. 1st- Auto config 2nd- Manual config 3rd- Load saved router's config settings 4th- self explanatory haha
Administrators Netduma Fraser Posted February 3, 2021 Administrators Posted February 3, 2021 Ahh I see, thanks for that! Do you know if you require anything special for your connection such as PPPoE, VLAN etc?
Mirco29 Posted February 3, 2021 Author Posted February 3, 2021 It probably has something to do with the DNS Rebind protection of my ISP modem-router. Will try to fix this asap.
Administrators Netduma Fraser Posted February 3, 2021 Administrators Posted February 3, 2021 Okay let us know how you get on!
Mirco29 Posted February 5, 2021 Author Posted February 5, 2021 On 2/3/2021 at 9:32 PM, Netduma Fraser said: Okay let us know how you get on! Basically I got it to work on every device except for an older Laptop which is the one I had issues with when making this thread. I have a static IP, it doesn't connect to the XR500 Wi-Fi but it works with a LAN cable, tried disabling QoS but nothing changed. No idea what to do since we need to use that Laptop wirelessly for work.
Netduma Liam Posted February 5, 2021 Posted February 5, 2021 OK, what have you changed to get the remaining devices to work?
Mirco29 Posted February 5, 2021 Author Posted February 5, 2021 Nothing, I was just trying to set it up only using that work laptop because it's the closest to the router. I then tried with another laptop and it worked (as with every other device) but I didn't change anything. *Tried setting the XR500 to AP mode and it connects, there must be something weird with the wi-fi between the XR500 as a router and that specific laptop.
Netduma Liam Posted February 5, 2021 Posted February 5, 2021 OK, it's interesting that another laptop works and this one doesn't, are you able to see the XR's SSID from the old laptop? If so, what doesn't work about it, is it rejecting the password for example?
Mirco29 Posted February 5, 2021 Author Posted February 5, 2021 Yes I'm able to see the SSID, it says connected, internet not available. On a side note, does having 2 routers make QoS and Geo-Filter less effective? Especially Geo-Filter because very few servers show up and even those with 15-20ms ping (on Netduma) result in 40-50ms ping in game and those with 300ms on Netduma result in 55-60ms in game, I'm confused.
Administrators Netduma Fraser Posted February 5, 2021 Administrators Posted February 5, 2021 Depending on how old the laptop is, it may be having trouble connecting to the WiFi due to Smart Connect. If you disable this and try to connect it to 2.4GHz manually does it work? You would need to put the XR WAN IP from the System Information page into the Fritz DMZ so it can pass all traffic through to the XR without issue and that should improve it.
Mirco29 Posted February 5, 2021 Author Posted February 5, 2021 I had Smart Connect already disabled and it wasn't working, tried enabling it, then disabling it again but it still doesn't work. I will try putting it into the DMZ and do as many tests as possible to see if the difference is noticeable. Next step would be doing it properly by getting a DSL modem and setting bridge mode but it's a longer process since my current one is rented and I need all the parameters for a new one. Maybe I'm asking too much for an ADSL connection but I'll try my best, I could always return the XR500 even if that was not the plan cause you guys provide the best support I've seen anywhere so far.
Administrators Netduma Fraser Posted February 5, 2021 Administrators Posted February 5, 2021 You said you have a static IP, are you referring to having set that on the laptop? That may be it, if you have the wireless adapter using automatic settings does it work?
Mirco29 Posted February 5, 2021 Author Posted February 5, 2021 1 hour ago, Netduma Fraser said: You said you have a static IP, are you referring to having set that on the laptop? That may be it, if you have the wireless adapter using automatic settings does it work? My ISP gives me a static IP (for some reason); not sure I understood your second question?
Administrators Netduma Fraser Posted February 5, 2021 Administrators Posted February 5, 2021 Okay that doesn't apply then so no worries. Have you updated your laptop wireless drivers/adapter?
Mirco29 Posted February 6, 2021 Author Posted February 6, 2021 Yes I checked if there were any but nope, all updated. I'm gonna be doing as many tests as possible this weekend regarding Wi-Fi but also QoS and Geo-Filter.
Administrators Netduma Fraser Posted February 6, 2021 Administrators Posted February 6, 2021 Could the range be a potential issue? How far away is the laptop from the router? If it has a weak wifi card it may not be able to pick it up very well.
Mirco29 Posted February 6, 2021 Author Posted February 6, 2021 About 3/4 meters, pretty much full signal
Administrators Netduma Fraser Posted February 6, 2021 Administrators Posted February 6, 2021 Forget the WiFi network on the device then reconnect to it and re-enter the password and see if it is more stable then please
Mirco29 Posted February 7, 2021 Author Posted February 7, 2021 I think I fixed it, went into wi-fi settings, IPv4, Properties, clicked on Obtain an IP address automatically (and also Obtain DNS server address automatically but I don't think that was needed), then I could connect to the XR500 Wi-Fi. Basically the IP wasn't correct (or the DHCP wasn't assigning it correctly). I remember seeing "your IP has been modified to ...... to avoid conflicts with your ISP" or something like that on DumaOS a couple of days ago so that might be why. Now onto testing QoS and Geo-Filter intensively (hoping my double router and moderate NAT don't mess with what I'll be testing?)
Administrators Netduma Fraser Posted February 7, 2021 Administrators Posted February 7, 2021 That's great to hear you managed to resolve it and thanks for posting the solution. Let us know how you get on!
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