BOOMRAD Posted January 22, 2021 Posted January 22, 2021 In the last 2 day I am unable to stay in a party chat on PS5. Either with filtering on or off, all members within the party on my list, I get network or nat issue then the PSs kicks me out of the party. I also think the geofilter isnt working as it is no longer showing servers when i load into a gamer. The version is XR500 V2.3.2.66 Any help would be appreciated. Regards Ross
Administrators Netduma Fraser Posted January 22, 2021 Administrators Posted January 22, 2021 Are all players on the PS5 or are some on the Xbox, PC etc? What does your NAT type say on the console network settings and on the game itself? What is your exact physical setup?
BOOMRAD Posted January 22, 2021 Author Posted January 22, 2021 PS5 or PS5 players. No pc or xbox as they cant get into the PS Party. I have an XR500 wired with port forwarding for the ps4 ports. I have used these ports for an open nat on ps4 and cod on the r1 and XR500 for 4 years. I have a type 2 NAT on PS5 and an open NAT in game (Cold war) Thios has been working for at least 2 years (PS4) and since PS5 launch. Suddenly I now get booted from parties after 2 mins or I can hear people due to NAT error. I dont beleive I updated the firmware recently but it could have happen automatically. Thanks Ross
Administrators Netduma Fraser Posted January 22, 2021 Administrators Posted January 22, 2021 Try upgrading to the beta, then doing a factory reset and see if you still see the same issue please: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma Shouldn't be blocking anything as it is with the Geo-Filter disabled and an open NAT so definitely something odd going on there. How is the console connected via ethernet or WiFi? Does it make a difference the way you connect it?
BOOMRAD Posted January 23, 2021 Author Posted January 23, 2021 Beta downloaded and installed. I go to add a device ontop the geofilter and I get this message. Havent been able to test the party chat yet but this is a new issue?
Administrators Netduma Fraser Posted January 23, 2021 Administrators Posted January 23, 2021 It's happened because the device added has been removed, it either needs to be added back or a factory reset done. Doesn't look like you've done a factory reset though so please do that first because otherwise old low level code from the previous versions could cause issues.
BOOMRAD Posted January 25, 2021 Author Posted January 25, 2021 So I completed the factory reset and after configering everything I started to play some games. I had added 2 people to my allow list. One person was i nthe part y and I was playing a game with the filter on for the whole of the UK. As soon as person 2 joined the PS5 party I got booted out of party due to NAT issues. When I rejoined the party, I could not hear the 2 that were in already (both of these on my accepted list). I kept trying but the only way I could get this to work was to turn off filtering and join the party again. Is this how this should work?
Netduma Liam Posted January 25, 2021 Posted January 25, 2021 From my experience, you usually get a couple of servers pop-up as blocked when you join a PS party, they show as being in north California. I'd suggest zooming all the way out and checking here when you join a party. Then add that server to your allow list and see if that works!
BOOMRAD Posted January 29, 2021 Author Posted January 29, 2021 Ok thanks but my main issue is that when im already in a pS chat and peopel who are on my allowed list come in. I fail to be able to hear them.
Administrators Netduma Fraser Posted January 29, 2021 Administrators Posted January 29, 2021 Their IP may have changed so you would need to add them again, so double check that you're not blocking them with the map zoomed out fully.
BOOMRAD Posted January 30, 2021 Author Posted January 30, 2021 I mean this was like minutes apart. I am now unable to get any servers to show. If I turn the filtering on or off, i get in a game buyt nothing shows.
Administrators Netduma Fraser Posted January 30, 2021 Administrators Posted January 30, 2021 Follow these steps please: Completely quit the game to the console dashboard Remove the device from the Geo-Filter Flush the cloud Re-add the device to the Geo-Filter and choose the manual option Setup your settings with 0 Ping Assist Wait 2 minutes Boot up the game Then see if you can see icons and if you're able to hear your friends.
BOOMRAD Posted January 31, 2021 Author Posted January 31, 2021 No Icons after I do this. Friedns seem to be ok but no the geofilter just isnt working
BOOMRAD Posted January 31, 2021 Author Posted January 31, 2021 I turned the router on and off and now its showing. I do love the geofilter and other features but I never go a week without issues. Thansk for your help though
Administrators Netduma Fraser Posted January 31, 2021 Administrators Posted January 31, 2021 Glad to hear you got it working. We're working on new firmware so hopefully the next will be more stable for you.
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