PeeplesTheGreat Posted January 18, 2021 Posted January 18, 2021 I’ve attempted to set up my R2 router the last 3 hours and still can’t connect I’ve tried everything. It says “can’t connect to network”. any help is greatly appreciated
Zippy Posted January 18, 2021 Posted January 18, 2021 Are you doing this wired or over wifi? I think one has to initially setup the R2 being wired into it.. Then proceed through the setup wizard.. So basically one would plug there laptop or PC into one of the LAN ports of the R2 then proceed from there.. That should get you up and running.. If you continue to have problems report back here and Netduma can help you further.. Thanks! Zippy.
PeeplesTheGreat Posted January 18, 2021 Author Posted January 18, 2021 I’ve tried both. Still says I can’t connect
Zippy Posted January 18, 2021 Posted January 18, 2021 Hummm thats strange.. Try and do a factory reset to the R2 by holding a little pin in the back of the router.. Hold it for 30 seconds and then release and let the R2 fully boot back up.. Then proceed to see if you can access it and go through the setup wizard.. If that still doesnt work try accessing the router by 192.168.77.1 Hopefully the factory reset will sort your issue.. Good luck! Zippy.
Zippy Posted January 19, 2021 Posted January 19, 2021 Hummm Are you even able to access the R2? Or have you not even been able to do that? Im assuming you havent even gone through the setup wizard of the R2? I will tag @Netduma Fraser and @Netduma Liam One of those guys will help you sort this better.. Thanks! Zippy.
PeeplesTheGreat Posted January 19, 2021 Author Posted January 19, 2021 Nope. It just says unable to connect to network everytime I attempt to connect to it.
Administrators Netduma Fraser Posted January 19, 2021 Administrators Posted January 19, 2021 Hey, welcome to the forum! Please set a static IP on your PC by following this guide: https://pureinfotech.com/set-static-ip-address-windows-10/ follow the control panel section. Use these details: IP - 192.168.1.2 Subnet - 255.255.255.0 Gateway - 192.168.1.1 DNS - 192.168.1.1 then try to access the interface please.
PeeplesTheGreat Posted January 20, 2021 Author Posted January 20, 2021 Yes sir. I attempted to do this also buts still getting the can’t connect to network error
Netduma Liam Posted January 20, 2021 Posted January 20, 2021 3 hours ago, PeeplesTheGreat said: Yes sir. I attempted to do this also buts still getting the can’t connect to network error If you go to your command line and enter 'ipconfig', what does it say your default gateway is?
Netduma Liam Posted January 20, 2021 Posted January 20, 2021 6 minutes ago, PeeplesTheGreat said: 190.168.1.1 That doesn't sound quite right, are you sure it's not 192.168.1.1?
PeeplesTheGreat Posted January 20, 2021 Author Posted January 20, 2021 Yes sir. I tired changing it to 192.168.1.1 and it says does not exist
Administrators Netduma Fraser Posted January 20, 2021 Administrators Posted January 20, 2021 Sorry I gave you incorrect information, please do it with these details instead: IP - 192.168.77.2 Subnet - 255.255.255.0 Gateway - 192.168.77.1 DNS - 192.168.77.1
PeeplesTheGreat Posted January 20, 2021 Author Posted January 20, 2021 Okay I’m on the way to work. I’ll try tomorrow
PeeplesTheGreat Posted January 25, 2021 Author Posted January 25, 2021 Still can not connect to router
Netduma Liam Posted January 25, 2021 Posted January 25, 2021 Does your default gateway now show as 192.168.77.1? If you go to 'dumaos/' in your browser, does that change things?
PeeplesTheGreat Posted January 25, 2021 Author Posted January 25, 2021 I’m connected to the router but says I have no internet connection now. When I plugged in the old router it has internet and now the R2 does not
Netduma Liam Posted January 26, 2021 Posted January 26, 2021 OK great, that's progress. What does the R2 connect to via the blue WAN port? Does it go into the wall or to a modem for example?
PeeplesTheGreat Posted January 26, 2021 Author Posted January 26, 2021 Hey guys I finally got it working. Thanks so much for the help!!
Administrators Netduma Fraser Posted January 26, 2021 Administrators Posted January 26, 2021 56 minutes ago, PeeplesTheGreat said: Hey guys I finally got it working. Thanks so much for the help!! Great to hear that, thanks for the update!
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