Musinho Posted March 7, 2021 Share Posted March 7, 2021 Hi @Martin D I just did a quick pdf manual how I select the different Server in Netduma. Please check it and try, if it's still not working, maybe Fraser can help here, because it should work. Cheers Netduma_Fifa_Settings.pdf Link to comment Share on other sites More sharing options...
Juan Bernado Posted March 7, 2021 Share Posted March 7, 2021 Hello, I have been reading carefully this thread as I am one of people who bought this router with the hope that would improve my connectivity, I completely understand the limitations that EA servers has and the poor service they offer to their customers, and I completely got this router would not fix anything but I thouhg that at least it would improve it. I actually work in telecommunications so apart from my gaming experience I am also so interested from "geeky" point of view in how this world works. @Musinho I had a look into your document. From your experience how do you thinkg it works in fifa? When you launch the game it connects to a random server let´s say germany, and then when I play a game it connects to another one... let´s say france? It makes this double route? Having the geofilter set from the beginning when you launch the game it improves anything? @Netduma FraserHas the router any debugging mode that we can track onlive the real timestamps of when we send the commands and we get acknowledgement or response from the server? so we can compare what is the reality in terms of timings. Thanks Juan Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2021 Administrators Share Posted March 7, 2021 59 minutes ago, Juan Bernado said: @Netduma FraserHas the router any debugging mode that we can track onlive the real timestamps of when we send the commands and we get acknowledgement or response from the server? so we can compare what is the reality in terms of timings. Nothing customer facing or that I have access to, I'm sure the devs can see that on the backend. Our cloud system has been improved now so it should be easier to provide updates as well as being more accurate. Link to comment Share on other sites More sharing options...
Juan Bernado Posted March 7, 2021 Share Posted March 7, 2021 23 minutes ago, Netduma Fraser said: Nothing customer facing or that I have access to, I'm sure the devs can see that on the backend. Our cloud system has been improved now so it should be easier to provide updates as well as being more accurate. That is the worry, to really understand what is the issue you need to play at certain level, would be great if that kind of information was made available to customers, so I would be more than keen to analyse my games and try to undertsand in which circumstances I got worse gaming experience. I can tell you if you guys find at least a thing to improve the gameplay of FIFA that would be a gamechanger for your business. Probably is the most played game in the world, and today facing a lot of complains about connectivity. Please consider to made the firmware more open , at the end, out of 1000 comments maybe a couple from communicty can be helpful. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2021 Administrators Share Posted March 7, 2021 We will be retesting the game so we will get to the bottom of it. We do want to have a user friendly interface, having something like that could confuse users and create more issues than solutions but I totally get your point. Link to comment Share on other sites More sharing options...
Musinho Posted March 8, 2021 Share Posted March 8, 2021 Morning @Juan Bernado, I think, when you start fifa and you connect to a fifa server close to you depending on the routing of your ISP and how busy the FIFA servers are. In the NETDUMA case, it is already important that you connect to you wish server when you connect to the EA Servers when you log in. Based on that server you will be connected to players during match making. Everybody has to play around with the geofilter to find out which server fits to his playstyle or internet connection. Because it doesn't exist a server who is the best. You can also try, that you set a home location with filter mode on your favorite server in stockholm, milano or where ever but then when you wann play division rivals you untick filtermode that you connecting with other people. Maybe it affects also the connection play style of your game. In general what I mentioned in my post before, a router will not change massively your connection, some settings bufferbloat etc. The best feature with this router is the Geofilter, but here you have to play around which fits to you. But at the end we all don't know how the matchmaking (connection) of fifa works. We don't know if they implemented a script regarding momentum or whatever. But all the videos on youtube, regarding DNS settings, upnp etc. it doesnt really affect your gameplay and it is placebo. What affects your gameplay performance: Good Monitor (less reaction time) Controller via bluetooth because it has less input lag And try to find a good ISP where routing is good and not overcrowded from other people, but of course it is hard to find. cheers Link to comment Share on other sites More sharing options...
Martin D Posted March 8, 2021 Author Share Posted March 8, 2021 Hi Musinho , I tried all you adviced me, now I can confrim that the router does not work as it supposed to. For me it is not possible to chose the server where I want to play , I thought it is normal and already mentioned this problem to Netdume team (cca 2 months ago ) ,but did not get any answer. But as I can see some users of Netduma R2 can use this advantage in FIFA. some more facts, I have in my setup : UPNP off, DMZ console off, port forwarding off. what is your setup in Geofilter in this step? recomended or choose manually ? I need to find the reason , why it does not work , maybe Netduma Fraser could help NETDUMAR2FIFA21.docx Link to comment Share on other sites More sharing options...
Martin D Posted March 8, 2021 Author Share Posted March 8, 2021 my geofilter stopped working after restart , I am getting really angry Link to comment Share on other sites More sharing options...
Martin D Posted March 8, 2021 Author Share Posted March 8, 2021 this is crazy matchmaking is connecting me everywhere just not on the selected server , so dissapointed. Link to comment Share on other sites More sharing options...
Musinho Posted March 9, 2021 Share Posted March 9, 2021 Hi @Martin D, sorry to hear that, choose manually, but it really doesn't matter because this settings is related to filter mode active or not. Based on that Milan has this player symbol on the Geofilter Map, try please Stockholm, because here you can see a dedicated server symbol. To have the best performance for the router menu, please use Google Chrome the other browsers are too slow. Maybe try also a VPN and combine it with the geo filter. That means you connect to Milan via VPN and set your home location to Milan as well. But please try first the Stockholm solution, because we don't know which kind of server it is. Another thing, in FIFA under CUSTOMISE / ONLINE SETTINGS / MATCHMAKEING OPTIONS / it is set to YES ? I think the main issue could be the routing of your ISP. But maybe Fraser can step in here. And maybe it makes sense if you guys have a quick Video Call with where Martin D will share the camera. But first, try Stockholm if it doesn't help, try a VPN. I would recommend Express VPN. Cheers Link to comment Share on other sites More sharing options...
Martin D Posted March 9, 2021 Author Share Posted March 9, 2021 Hi Musinho, regarding Stockholm: I settled up everything , MATCHMAKEING OPTIONS = YES , i am using Google Chrome. I got connected to Stockholm 0 out of 22 times.... Link to comment Share on other sites More sharing options...
Musinho Posted March 9, 2021 Share Posted March 9, 2021 did you check division rivals as well? Link to comment Share on other sites More sharing options...
Martin D Posted March 9, 2021 Author Share Posted March 9, 2021 2 hours ago, Musinho said: did you check division rivals as well? holly s... !!! , in Rivals 5 out of 5 on selected server in Stockholm , can someone explain this ? how is it possible ? Musinho , can you please also answer : what is your setting in Traffic priorization, DNS and traffic controller (traffic rules) ? Link to comment Share on other sites More sharing options...
Musinho Posted March 10, 2021 Share Posted March 10, 2021 Hi @Martin D the reason is, that you have less people which are searching for other opponents + the connection logic in classic friendlies is different. Maybe here it's only Peer to Peer and thats the reason to find people close to you. Now we know that it works, please also try Milano and keep us updated. As I mentioned in a previous post, I don't use different DNS settings because it doesn't affect gaming, also no traffic priorization, because I think everybody has a strong connection and it maybe makes only sense if you really download/upload massive data. I also don't use traffic rules. cheers Link to comment Share on other sites More sharing options...
GiorgosTT Posted March 10, 2021 Share Posted March 10, 2021 Fut champions and rivals work like a charm when using the filter. Friendlies don't. I have the same issue with frinedlies. Random servers around the world. I've reported this issue a long time ago. Nothing has been done. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2021 Administrators Share Posted March 11, 2021 54 minutes ago, GiorgosTT said: Fut champions and rivals work like a charm when using the filter. Friendlies don't. I have the same issue with frinedlies. Random servers around the world. I've reported this issue a long time ago. Nothing has been done. It's something we're continuing to look into. We've also just completed an overhaul of our cloud systems, allowing for more accurate and frequent cloud updates which should help Link to comment Share on other sites More sharing options...
Musinho Posted March 11, 2021 Share Posted March 11, 2021 Hi @GiorgosTT but you have to keep in mind that not many players are searching for classic friendlies, therefore if your geo filter is very restricted then you will not find any opponent in a short time. Link to comment Share on other sites More sharing options...
Martin D Posted March 11, 2021 Author Share Posted March 11, 2021 Musinho, there is a lot objectives in all kind of friendlies , not just "classic friendlies" , . The NETDUMA R2 , simply does not connect you in any kind of friendlies to the selected server.That is the point from @GiorgosTT Link to comment Share on other sites More sharing options...
Musinho Posted March 12, 2021 Share Posted March 12, 2021 Hi @Martin D all friendlies are working with P2P, that means EA is using the old connection logic, on player is host and the other is just connecting. Based on that method it is hard find a opponent in your area, because he has to be close to you. Irrelevant on which EA server you connected in the beginning. cheers Link to comment Share on other sites More sharing options...
Juan Bernado Posted March 13, 2021 Share Posted March 13, 2021 Hello, Just a comment I saw today, I was playing with the filter and so on and suddenly at the middle of my game this popup appeared in the middle of the geofilter Why is this due? I had to restart the router to fix it. It has been happening quite often recently. Also I noticed since the moment it happened my game started to have bit more delay but not sure if it was only my feeling or can be somethign related. Thanks Juan Link to comment Share on other sites More sharing options...
Martin D Posted March 13, 2021 Author Share Posted March 13, 2021 14 minutes ago, Juan Bernado said: Hello, Just a comment I saw today, I was playing with the filter and so on and suddenly at the middle of my game this popup appeared in the middle of the geofilter Why is this due? I had to restart the router to fix it. It has been happening quite often recently. Also I noticed since the moment it happened my game started to have bit more delay but not sure if it was only my feeling or can be somethign related. Thanks Juan I contacted Fraser , because this issue 2 days ago, still no answer. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2021 Administrators Share Posted March 13, 2021 1 hour ago, Juan Bernado said: Hello, Just a comment I saw today, I was playing with the filter and so on and suddenly at the middle of my game this popup appeared in the middle of the geofilter Why is this due? I had to restart the router to fix it. It has been happening quite often recently. Also I noticed since the moment it happened my game started to have bit more delay but not sure if it was only my feeling or can be somethign related. Thanks Juan Sorry to hear you're having this issue, could you unpin all of the panels from the dashboard and in System Information in the Rapp panel options change the number of retries to 5 and then reboot from the interface please? Link to comment Share on other sites More sharing options...
Juan Bernado Posted March 14, 2021 Share Posted March 14, 2021 21 hours ago, Netduma Fraser said: Sorry to hear you're having this issue, could you unpin all of the panels from the dashboard and in System Information in the Rapp panel options change the number of retries to 5 and then reboot from the interface please? thanks, I did not see it happening again, Could that have any impact in my gaming experience? It was bit coincidente at the moment that appeared I had a so bad gameplay on FIFA. @Musinho I have been making some checks regarding the geofilter, and If I start the geofilter when I launch the game it connects me to UK (I live near London) and all my games are in London Server. Which even with that I got a quite bad gameplay. Without any geofilter it connects always at the beginning in Frankfurt and my games are 95% Frankfurt 5% London. Do you think where you connect when you launch the game impacts directly to the gameplay of the game? Or you think when you start a game it disconnects from the server you connecteed when launched FIFA and connects to the server of the actual match? Thanks Juan Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2021 Administrators Share Posted March 14, 2021 No that is very unlikely to have an impact on your gaming experience, it's just the Geo-Filter failing to load - existing connections should be unaffected. Link to comment Share on other sites More sharing options...
Musinho Posted March 15, 2021 Share Posted March 15, 2021 Hi @Juan Bernado yes, as mentioned in my previous posts, it's important from the beginning to select your favorite Server when you log into the EA Servers. And my tests and my feeling saying that it effects the gameplay. If you have good experience with frankfurt, then go for it and make your home circle around frankfurt with 111 -200 km. But it is really funny to hear, that the closest servers for people are very horrible, because for me it's frankfurt not good and I can see that my opponents have always better connections than me cheers Link to comment Share on other sites More sharing options...
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