Replacement does not work

[wilsonbx198st]

I received my replacement yesterday (R2) and the led for the internet doesn’t light up I can’t connect this router to the internet I’ve done cable replacement rebooted modem and done factory reset on router and nothing also updated the firmware I guess it’s a faulty unit...any help @Netduma Fraser @Netduma Liam

[Netduma Liam]

4 hours ago, wilsonbx198st said:

I received my replacement yesterday (R2) and the led for the internet doesn’t light up I can’t connect this router to the internet I’ve done cable replacement rebooted modem and done factory reset on router and nothing also updated the firmware I guess it’s a faulty unit...any help @Netduma Fraser @Netduma Liam

Hi Wilson, I've just seen this post but I'll continue to discuss this issue with you over email as we have been.