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R2 died

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9 hours ago, wilsonbx198st said:

The bottom was extremely hot I turned it off and let it cool for a full 24 hours but it seems it’s dead non of the led are turning on but the power led and computer is not communicating.

Sorry to hear that, I’ll link a Fraser and Liam to help get you support. @Netduma Fraser @Netduma Liam

Sorry is the power led on, if so try a factory reset but if that fails hopefully they can sort out a replacement for you.

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Hold the reset button for 30 seconds, then release and wait 1-2 minutes before trying to access.

If that doesn't work then set a static IP on your PC with the following details:

IP -
Subnet -
Gateway -

Then try to access it and see if it works correctly.

If not please link this topic in an email to [email protected] with your order number and we can sort a replacement.

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