Isiandz Posted November 1, 2020 Author Share Posted November 1, 2020 11 minutes ago, Newfie said: Do the same as before, plug in the XR1000 to your old router but perform a factory reset on the XR1000. Best use the software reset at this point. After resetting leave it for 5 mins to boot up, do not turn the power off at any point. once booted up run through the setup to see if it detects the internet this time. I tried that and it tells me this now Link to comment Share on other sites More sharing options...
Newfie Posted November 1, 2020 Share Posted November 1, 2020 9 minutes ago, Isiandz said: I tried that and it tells me this now Can’t see anything Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2020 Administrators Share Posted November 1, 2020 9 minutes ago, Isiandz said: I tried that and it tells me this now What is it telling you? Link to comment Share on other sites More sharing options...
CableGames22 Posted November 1, 2020 Share Posted November 1, 2020 2 hours ago, Isiandz said: This the back of the old router what should be connected there and what should be connected to the xr dude back up several steps. first do you have internet with your old gear hooked up that you have shown in this picture above without the XR being hooked up?? in that picture was the old router/gateway even powered on? just asking. you need that to have internet working and online first. Link to comment Share on other sites More sharing options...
Isiandz Posted November 1, 2020 Author Share Posted November 1, 2020 1 hour ago, CableGames22 said: plug the XR's wan into one of the yellow lan ports on your isp's equipment that you have shown, in the picture what is the wan Link to comment Share on other sites More sharing options...
CableGames22 Posted November 1, 2020 Share Posted November 1, 2020 1 hour ago, Isiandz said: what is the wan the single RG45 port on the xr router that is alone by it's self. Don't know the color because i don't own one. Link to comment Share on other sites More sharing options...
Isiandz Posted November 1, 2020 Author Share Posted November 1, 2020 17 minutes ago, CableGames22 said: the single RG45 port on the xr router that is alone by it's self. Don't know the color because i don't own one. so connect the wan into the back of my old router? Link to comment Share on other sites More sharing options...
CableGames22 Posted November 1, 2020 Share Posted November 1, 2020 yes but make sure your old router has internet and you can get online with that first Link to comment Share on other sites More sharing options...
CableGames22 Posted November 1, 2020 Share Posted November 1, 2020 4 hours ago, Netduma Fraser said: You should literally be able to connect the XR direct to the 5268 as it is a gateway without doing any specific changes, I think this would be the easiest option for you. The ethernet cable should connect from the XR internet port (blue) to one of the 5268 LAN ports and then you should get a connection. Then what fraser said above Link to comment Share on other sites More sharing options...
Isiandz Posted November 1, 2020 Author Share Posted November 1, 2020 5 hours ago, CableGames22 said: dude back up several steps. first do you have internet with your old gear hooked up that you have shown in this picture above without the XR being hooked up?? in that picture was the old router/gateway even powered on? just asking. you need that to have internet working and online first. Yes i have internet service lol my internet works fine even now that i gave up with my xr1000 its working Link to comment Share on other sites More sharing options...
Isiandz Posted November 1, 2020 Author Share Posted November 1, 2020 Just now, Isiandz said: Yes i have internet service lol my internet works fine even now that i gave up with my xr1000 its working It makes me go thru all the steps and than when I’m done it says theres no internet i have tried literally everything i had people on discord rrying to help me idk what else i can do at this point Link to comment Share on other sites More sharing options...
CableGames22 Posted November 2, 2020 Share Posted November 2, 2020 A link if your still having trouble https://www.wikihow.com/Connect-Two-Routers Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 3, 2020 Administrators Share Posted November 3, 2020 Access the 5268, does it show the XR as a connected device? Link to comment Share on other sites More sharing options...
Isiandz Posted November 3, 2020 Author Share Posted November 3, 2020 6 hours ago, Netduma Fraser said: Access the 5268, does it show the XR as a connected device? Apparently i have att fiber uverse and you can’t use third party router not sure how true that is Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 3, 2020 Administrators Share Posted November 3, 2020 39 minutes ago, Isiandz said: Apparently i have att fiber uverse and you can’t use third party router not sure how true that is Okay well that would make more sense why its being so difficult, shouldn't be the case though. Best to call the ISP and verify this. Newfie 1 Link to comment Share on other sites More sharing options...
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