ziiac Posted October 23, 2020 Share Posted October 23, 2020 Hey guys, Im a streamer and Im getting really fed up with my R2 resetting itself randomly while Im streaming on twitch. As you may know if your internet connection drops so do all of your current viewers. The router has done this for months. When i first got it and set it up I only lasted 2 days using it because it kept resetting. I have factory reset it 4 times, I have tried un-released updates that yall have like 3.0.150. The problem stays. I dont know what to do anymore, I love netduma routers and all of the gaming features but I cant have my router restarting itself sometimes twice in a row for no reason. Please help me I am starting to think I have a defected router because this seems so crazy. Link to comment Share on other sites More sharing options...
Newfie Posted October 23, 2020 Share Posted October 23, 2020 Do you mean rebooting or resetting as there is a difference? When you reset the router did you use the rear pin or software? Is the router in a confined space? ziiac 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 23, 2020 Administrators Share Posted October 23, 2020 Hey, welcome to the forum! How did you receive that firmware because I did not send anything to you. I've sent you a PM, please try that and see if it is more stable. ziiac 1 Link to comment Share on other sites More sharing options...
ziiac Posted October 23, 2020 Author Share Posted October 23, 2020 2 hours ago, Newfie said: Do you mean rebooting or resetting as there is a difference? When you reset the router did you use the rear pin or software? Is the router in a confined space? what I meant is that it reboots itself. I also do not have it in a confined area. And I did use the rear pin to reset it as well as the software itself. Newfie 1 Link to comment Share on other sites More sharing options...
Guest Killhippie Posted October 23, 2020 Share Posted October 23, 2020 2 hours ago, Netduma Fraser said: Hey, welcome to the forum! How did you receive that firmware because I did not send anything to you. I've sent you a PM, please try that and see if it is more stable. Sounds like the old pass the firmware about game, Fraser. Sadly people want the latest and don't always realise its not stable yet. So in chat you will probably find firmware that's been pm'd to users being passed around. Link to comment Share on other sites More sharing options...
ziiac Posted October 23, 2020 Author Share Posted October 23, 2020 52 minutes ago, Killhippie said: Sounds like the old pass the firmware about game, Fraser. Sadly people want the latest and don't always realise its not stable yet. So in chat you will probably find firmware that's been pm'd to users being passed around. No, I got this firmware update from the official netduma twitter itself after I explained what was going on, dont assume things like that, and Fraser can check my Twitter dms to confirm I did receive it from yall. One more thing is that you completely overlooked the fact that I factory reset my router countless times using the original 3.0 firmware with the problem still happening. Regardless, I'm making sure my router has proper airflow and will be testing out a new firmware. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted October 23, 2020 Share Posted October 23, 2020 1 hour ago, ziiac said: No, I got this firmware update from the official netduma twitter itself after I explained what was going on, dont assume things like that, and Fraser can check my Twitter dms to confirm I did receive it from yall. One more thing is that you completely overlooked the fact that I factory reset my router countless times using the original 3.0 firmware with the problem still happening. Regardless, I'm making sure my router has proper airflow and will be testing out a new firmware. Sorry you thought I was talking about you, I wasn’t. As you say it’s bad to assume. Also providing context helps as in mentioning you received the code from Twitter. I was talking in general terms to Fraser as firmware does get passed around that way. Hope all goes well. Link to comment Share on other sites More sharing options...
shadyrng Posted October 23, 2020 Share Posted October 23, 2020 Man im having the same issue, either the dashboard and rapps dont work consistently loading, or it actually loads and goes into a reboot/restart frenzy. Is this an overheating issue? ziiac 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24, 2020 Administrators Share Posted October 24, 2020 14 hours ago, shadyrng said: Man im having the same issue, either the dashboard and rapps dont work consistently loading, or it actually loads and goes into a reboot/restart frenzy. Is this an overheating issue? Did you do a factory reset as I advised in PM? Link to comment Share on other sites More sharing options...
shadyrng Posted October 24, 2020 Share Posted October 24, 2020 I have it worked last night for 7- 12 hrs and now as soon as i made a change to the name of a device, it began the reboot loop again. This is very frustrating. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24, 2020 Administrators Share Posted October 24, 2020 13 minutes ago, shadyrng said: I have it worked last night for 7- 12 hrs and now as soon as i made a change to the name of a device, it began the reboot loop again. This is very frustrating. 4 hours ago, Netduma Fraser said: Did you do a factory reset as I advised in PM? Link to comment Share on other sites More sharing options...
Oni671 Posted January 6 Share Posted January 6 Hi I own the netduma r2 and it keeps having me redo all of my information every time I get only one day of use out of it then it why does it factory reset it on its own Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6 Administrators Share Posted January 6 9 hours ago, Oni671 said: Hi I own the netduma r2 and it keeps having me redo all of my information every time I get only one day of use out of it then it why does it factory reset it on its own Are you unplugging the router from power frequently? Link to comment Share on other sites More sharing options...
Oni671 Posted January 7 Share Posted January 7 No Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7 Administrators Share Posted January 7 10 hours ago, Oni671 said: No Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with? Link to comment Share on other sites More sharing options...
Oni671 Posted January 9 Share Posted January 9 I had a different power outlet I got the right one now thank you for your help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9 Administrators Share Posted January 9 6 hours ago, Oni671 said: I had a different power outlet I got the right one now thank you for your help Great to hear that, thanks for the update! Link to comment Share on other sites More sharing options...
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