packet loose issue

[rayan]

Hi Netduma team I came across an issue with my connection lag spikes all over the place when I gaming and sometimes I can't move in the game (MW) till something happen like someone kills me , round fished or  the game ends this is my PingPlotter tests is there a way to fix it it looks not stable . Thanks in advance . 

[Netduma Fraser]

Change the interval back to 2.5 please and redo the test as 1 can report false positives.

[rayan]

[Netduma Fraser]

Great thank you for doing that, can you try directly connected to the modem as well please? Also was it done with nothing else using the internet?

[Warrior]

i seen this before when i did a friends connection it  looks like your internet provider is throttling your connection  are you using any dns servers ?? 

[Netduma Alex]

Could you try using a server that you know is relatively nearby, such as a local news site?

[rayan]

Thanks guys for your replies I'm going to test it again when I'm home .

[rayan]

I've done the test again using two different ips from Amazon servers in Bahrain nearby me and that's what I got but the issue still there as I mentioned before packet loose and sometimes I couldn't move till something happen . Thanks in advance 

[rayan]

[Warrior]

wat modem router are you using and are you using qos?

 

[rayan]

Modem : Zhone fiber 

Router : Netduma R1         

Firmware : Beta R1 3.0.105 

[rayan]

[Netduma Fraser]

It looks like it was just a server issue and nothing on your side!

[Warrior]

yeah by the graphs in ping plotter looks like a isp problem they might be throttling your connection make sure always to have the highest plan cause thats the last plan they throttle